I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
I've never shared my user ID, is this information that I can share without
risk? Is it normal for Bricklink support to ask me this by email? Thank you for
your clarification
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
I've never shared my user ID, is this information that I can share without
risk? Is it normal for Bricklink support to ask me this by email? Thank you for
your clarification
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
I've never shared my user ID, is this information that I can share without
risk? Is it normal for Bricklink support to ask me this by email? Thank you for
your clarification
Last time I needed their help they asked me for:
- User ID
- Email address on account
- Store name
Thank you, so it is a normal procedure to ask those informations
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
They ask? Who, how? Through a BrickLink message, or I guess an e-mail?
The e-mail address should be (was, at least, CustomerSupport AT this site).
If you're talking about your shop ID, it's public, you can see it as
sID in this URL for example:
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
They ask? Who, how? Through a BrickLink message, or I guess an e-mail?
The e-mail address should be (was, at least, CustomerSupport AT this site).
If you're talking about your shop ID, it's public, you can see it as
sID in this URL for example:
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
They ask? Who, how? Through a BrickLink message, or I guess an e-mail?
The e-mail address should be (was, at least, CustomerSupport AT this site).
If you're talking about your shop ID, it's public, you can see it as
sID in this URL for example:
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
They ask? Who, how? Through a BrickLink message, or I guess an e-mail?
The e-mail address should be (was, at least, CustomerSupport AT this site).
If you're talking about your shop ID, it's public, you can see it as
sID in this URL for example:
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
I've never shared my user ID, is this information that I can share without
risk? Is it normal for Bricklink support to ask me this by email? Thank you for
your clarification
Pleaser make sure to always check the email address. The correct customer service
email address is mentioned in this thread: bricklink@support.lego.com
BrickLink customer service will ask you for account details in some cases, for
example, to confirm your identity, but would never ask you for any payment details
as BrickLink does not store payment information.
I'm probably being a bit too cautious, but with all the fraud messages, I
prefer to ask the community since this is the first time I'm dealing with
Bricklink support.
I asked them a question and before answering, they ask me for this information,
is that normal?
Username -
Store Name -
User ID -
I've never shared my user ID, is this information that I can share without
risk? Is it normal for Bricklink support to ask me this by email? Thank you for
your clarification
Pleaser make sure to always check the email address. The correct customer service
email address is mentioned in this thread: bricklink@support.lego.com
BrickLink customer service will ask you for account details in some cases, for
example, to confirm your identity, but would never ask you for any payment details
as BrickLink does not store payment information.