Discussion Forum: Thread 371325

 Author: par016BL View Messages Posted By par016BL
 Posted: Jul 24, 2025 19:48
 Subject: Is the Paypal Issue also affecting Stripe
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 Topic: Technical Issues
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par016BL (9720)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Boston Red Blocks
I recently set up Stripe because of all the Paypal issues. Now I am not having
the exact same issue with Stripe as I was with Paypal, there are no "Paid-Pending"
orders, but today I have two payments in my Stripe transaction list that have
been cancelled, and one that is incomplete, all of which are from BrickLink.

The incomplete one is stuck in the "pending" section at the top of BrickLink
order page for now. None of these 3 payments came in as BrickLink orders, but
I do think they were attempted orders that failed.

So my thought is this may be a bigger issue than just Paypal payments on BrickLink.

Anyone else seeing these king of transactions in their Stripe account?

-Pete
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 24, 2025 20:03
 Subject: Re: Is the Paypal Issue also affecting Stripe
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 Topic: Technical Issues
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Nubs_Select (4733)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
In Technical Issues, par016 writes:
  I recently set up Stripe because of all the Paypal issues. Now I am not having
the exact same issue with Stripe as I was with Paypal, there are no "Paid-Pending"
orders, but today I have two payments in my Stripe transaction list that have
been cancelled, and one that is incomplete, all of which are from BrickLink.

The incomplete one is stuck in the "pending" section at the top of BrickLink
order page for now. None of these 3 payments came in as BrickLink orders, but
I do think they were attempted orders that failed.

So my thought is this may be a bigger issue than just Paypal payments on BrickLink.

Anyone else seeing these king of transactions in their Stripe account?

-Pete

by the sounds of it the current paid-pending issue is a USA only issue so i cant
say for certain, but for me I'm not having any issue with stripe and I've
not heard any others having issues. for reference, on my stripe account, of the
past 1,563 transactions, 118 of them failed, however they say "failed"
not "cancelled" or "incomplete", so its possible it could be
something related
 Author: macebobo View Messages Posted By macebobo
 Posted: Jul 24, 2025 21:12
 Subject: Re: Is the Paypal Issue also affecting Stripe
 Viewed: 44 times
 Topic: Technical Issues
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macebobo (3133)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: MacsBricks
In Technical Issues, par016 writes:
  I recently set up Stripe because of all the Paypal issues. Now I am not having
the exact same issue with Stripe as I was with Paypal, there are no "Paid-Pending"
orders, but today I have two payments in my Stripe transaction list that have
been cancelled, and one that is incomplete, all of which are from BrickLink.

The incomplete one is stuck in the "pending" section at the top of BrickLink
order page for now. None of these 3 payments came in as BrickLink orders, but
I do think they were attempted orders that failed.

So my thought is this may be a bigger issue than just Paypal payments on BrickLink.

Anyone else seeing these king of transactions in their Stripe account?

-Pete

The nice thing about stripe is the dashboard. They show you exactly why a transaction
failed. If you're a geek, you can even dig into the json conversation if
you want to.
 
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 24, 2025 21:15
 Subject: Re: Is the Paypal Issue also affecting Stripe
 Viewed: 41 times
 Topic: Technical Issues
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Nubs_Select (4733)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
  The nice thing about stripe is the dashboard. They show you exactly why a transaction
failed. If you're a geek, you can even dig into the json conversation if
you want to.

I truly feel bad for the user who got "generic decline" 😭😭
 Author: macebobo View Messages Posted By macebobo
 Posted: Jul 24, 2025 21:43
 Subject: Re: Is the Paypal Issue also affecting Stripe
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 Topic: Technical Issues
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macebobo (3133)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: MacsBricks
In Technical Issues, Nubs_Select writes:
  
  The nice thing about stripe is the dashboard. They show you exactly why a transaction
failed. If you're a geek, you can even dig into the json conversation if
you want to.

I truly feel bad for the user who got "generic decline" 😭😭

The sad ones are the "insufficient funds" - been there, done that, got
the t-shirt - not a fun time in my life.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 24, 2025 21:45
 Subject: Re: Is the Paypal Issue also affecting Stripe
 Viewed: 48 times
 Topic: Technical Issues
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Nubs_Select (4733)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
In Technical Issues, macebobo writes:
  In Technical Issues, Nubs_Select writes:
  
  The nice thing about stripe is the dashboard. They show you exactly why a transaction
failed. If you're a geek, you can even dig into the json conversation if
you want to.

I truly feel bad for the user who got "generic decline" 😭😭

The sad ones are the "insufficient funds" - been there, done that, got
the t-shirt - not a fun time in my life.

indeed, occasionally I see it on my end for order sub $10 and its saddening
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 25, 2025 04:10
 Subject: Re: Is the Paypal Issue also affecting Stripe
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 Topic: Technical Issues
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Stellar (4113)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Stellar Bricks
BrickLink Inventories Administrator (?)
In Technical Issues, macebobo writes:
  In Technical Issues, par016 writes:
  I recently set up Stripe because of all the Paypal issues. Now I am not having
the exact same issue with Stripe as I was with Paypal, there are no "Paid-Pending"
orders, but today I have two payments in my Stripe transaction list that have
been cancelled, and one that is incomplete, all of which are from BrickLink.

The incomplete one is stuck in the "pending" section at the top of BrickLink
order page for now. None of these 3 payments came in as BrickLink orders, but
I do think they were attempted orders that failed.

So my thought is this may be a bigger issue than just Paypal payments on BrickLink.

Anyone else seeing these king of transactions in their Stripe account?

-Pete

The nice thing about stripe is the dashboard. They show you exactly why a transaction
failed. If you're a geek, you can even dig into the json conversation if
you want to.

This happens from time to time, some of those cancelled orders even of the same
user sometimes they try to use 5 or 6 different card numbers, you can see the
last 4 digits in the details.
 Author: par016BL View Messages Posted By par016BL
 Posted: Jul 25, 2025 10:12
 Subject: Re: Is the Paypal Issue also affecting Stripe
 Viewed: 55 times
 Topic: Technical Issues
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par016BL (9720)

Location:  USA, New York
Member Since Contact Type Status
Apr 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Boston Red Blocks
In Technical Issues, macebobo writes:
  In Technical Issues, par016 writes:
  I recently set up Stripe because of all the Paypal issues. Now I am not having
the exact same issue with Stripe as I was with Paypal, there are no "Paid-Pending"
orders, but today I have two payments in my Stripe transaction list that have
been cancelled, and one that is incomplete, all of which are from BrickLink.

The incomplete one is stuck in the "pending" section at the top of BrickLink
order page for now. None of these 3 payments came in as BrickLink orders, but
I do think they were attempted orders that failed.

So my thought is this may be a bigger issue than just Paypal payments on BrickLink.

Anyone else seeing these king of transactions in their Stripe account?

-Pete

The nice thing about stripe is the dashboard. They show you exactly why a transaction
failed. If you're a geek, you can even dig into the json conversation if
you want to.

Good to know. Mine doesn't seem to show the decline reason. Oh well, just
had 3 yesterday so thought maybe it was related but seems more likely it's
just coincidence.

-Pete