Discussion Forum: Thread 371282

 Author: xannel_56 View Messages Posted By xannel_56
 Posted: Jul 23, 2025 00:59
 Subject: Buyer won't change order status to complete
 Viewed: 160 times
 Topic: Problem Order
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xannel_56 (359)

Location:  USA, Indiana
Member Since Contact Type Status
Jan 29, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Xandy Land Bricks
Howdy,

Not a huge deal but for my (undiagnosed) OCD I have 2 buyers that moved their
orders to received and have not moved them to complete. Neither has responded
to my messages and it's been over a month since they placed their orders.
Is there any way to force the order status to complete?

Thanks,
Xandy Land
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 23, 2025 01:02
 Subject: Re: Buyer won't change order status to complete
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 Topic: Problem Order
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Nubs_Select (4749)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Problem Order, xannel_56 writes:
  Howdy,

Not a huge deal but for my (undiagnosed) OCD I have 2 buyers that moved their
orders to received and have not moved them to complete. Neither has responded
to my messages and it's been over a month since they placed their orders.
Is there any way to force the order status to complete?

Thanks,
Xandy Land

Best to not message buyers for that and to let it be, you can file the order
to remove it from your screen but messaging buyers for feedback/order status
can easily lead to negative feedback.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Jul 23, 2025 02:13
 Subject: Re: Buyer won't change order status to complete
 Viewed: 48 times
 Topic: Problem Order
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Ziegelmeister (579)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Problem Order, xannel_56 writes:
  Howdy,

Not a huge deal but for my (undiagnosed) OCD I have 2 buyers that moved their
orders to received and have not moved them to complete. Neither has responded
to my messages and it's been over a month since they placed their orders.
Is there any way to force the order status to complete?

Running a store on BL is both great for - and detrimental for - managing your
OCD and anal retentiveness. The fact of the matter is you can't and shouldn't
do a damn thing about it but just file the order as soon as you know the package
is delivered.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 23, 2025 02:55
 Subject: Re: Buyer won't change order status to complete
 Viewed: 56 times
 Topic: Problem Order
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yorbrick (1206)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Problem Order, xannel_56 writes:
  Howdy,

Not a huge deal but for my (undiagnosed) OCD I have 2 buyers that moved their
orders to received and have not moved them to complete. Neither has responded
to my messages and it's been over a month since they placed their orders.
Is there any way to force the order status to complete?

Thanks,
Xandy Land

I don’t think all that many buyers care about order status and feedback. any
more. Out of my last 16, all have been delivered but only 9 are marked complete,
3 received and 4 shipped. Only 5 left feedback.
 Author: Martin2007 View Messages Posted By Martin2007
 Posted: Jul 23, 2025 03:35
 Subject: Re: Buyer won't change order status to complete
 Viewed: 60 times
 Topic: Problem Order
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Martin2007 (32)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 18, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Old Brickster
In Problem Order, yorbrick writes:
  In Problem Order, xannel_56 writes:
  Howdy,

Not a huge deal but for my (undiagnosed) OCD I have 2 buyers that moved their
orders to received and have not moved them to complete. Neither has responded
to my messages and it's been over a month since they placed their orders.
Is there any way to force the order status to complete?

Thanks,
Xandy Land

I don’t think all that many buyers care about order status and feedback. any
more. Out of my last 16, all have been delivered but only 9 are marked complete,
3 received and 4 shipped. Only 5 left feedback.

That is about the proportion I am finding. In my experience it is those who have
been members for sometime or who are also a seller who are most likely to
leave feedback or classed the order as complete. After two months any received
but uncompleted orders I move to Filed and forget about them.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 24, 2025 12:50
 Subject: Re: Buyer won't change order status to complete
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 Topic: Problem Order
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TheBrickGuys (14874)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
Over the last 6 months of sales we have about 50 old orders marked as received
and about 350 old orders still just marked as shipped. Many of these buyers have
left positive feedbacks (about the normal percentage for all orders) so I think
that many just dont really care about what the order status, they just want the
order to be good and all is well. I know myself I dont care weather the order
is marked shipped, completed or received just so long as the customer is happy.

Jim
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Jul 24, 2025 14:45
 Subject: Re: Buyer won't change order status to complete
 Viewed: 44 times
 Topic: Problem Order
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Ziegelmeister (579)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Problem Order, TheBrickGuys writes:
  Over the last 6 months of sales we have about 50 old orders marked as received
and about 350 old orders still just marked as shipped. Many of these buyers have
left positive feedbacks (about the normal percentage for all orders) so I think
that many just dont really care about what the order status, they just want the
order to be good and all is well. I know myself I dont care weather the order
is marked shipped, completed or received just so long as the customer is happy.

Jim

I wonder how much of this is caused by people not knowing you need to click "submit
changes"?
 Author: PapaPearson View Messages Posted By PapaPearson
 Posted: Jul 24, 2025 14:40
 Subject: Re: Buyer won't change order status to complete
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 Topic: Problem Order
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PapaPearson (1712)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 20, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: American Brick Association
Never fish for feedback. No news is good news.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jul 24, 2025 15:22
 Subject: Re: Buyer won't change order status to complete
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 Topic: Problem Order
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, xannel_56 writes:
  Not a huge deal but for my (undiagnosed) OCD I have 2 buyers that moved their
orders to received and have not moved them to complete. Neither has responded
to my messages and it's been over a month since they placed their orders.
Is there any way to force the order status to complete?

No, once the buyer marks an order Received the seller can't change the status.

Just file it so you don't see it.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 24, 2025 15:35
 Subject: Re: Buyer won't change order status to complete
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 Topic: Problem Order
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem Order, peregrinator writes: […]

Eh, purple brick coming
 
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jul 24, 2025 19:05
 Subject: Re: Buyer won't change order status to complete
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 Topic: Problem Order
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peregrinator (1089)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, SylvainLS writes:
  In Problem Order, peregrinator writes: […]

Eh, purple brick coming

Great image!

And it looks like BL fixed the off-by-one error too.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 24, 2025 19:10
 Subject: Re: Buyer won't change order status to complete
 Viewed: 36 times
 Topic: Problem Order
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1001bricks (55552)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, peregrinator writes:
  In Problem Order, SylvainLS writes:
  In Problem Order, peregrinator writes: […]

Eh, purple brick coming

Great image!

And it looks like BL fixed the off-by-one error too.

Congratulations, you've got it!

Now one more to get an actual fine number
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 24, 2025 19:17
 Subject: Re: Buyer won't change order status to complete
 Viewed: 42 times
 Topic: Problem Order
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Nubs_Select (4749)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Problem Order, peregrinator writes:
  In Problem Order, SylvainLS writes:
  In Problem Order, peregrinator writes: […]

Eh, purple brick coming

Great image!

And it looks like BL fixed the off-by-one error too.

congrats! dont forget to celebrate with pizza!
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 25, 2025 03:42
 Subject: Re: Buyer won't change order status to complete
 Viewed: 40 times
 Topic: Problem Order
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Stellar (4117)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Inventories Administrator (?)
In Problem Order, peregrinator writes:
  In Problem Order, SylvainLS writes:
  In Problem Order, peregrinator writes: […]

Eh, purple brick coming

Great image!

And it looks like BL fixed the off-by-one error too.

Awesome x2!
 Author: Macaronis View Messages Posted By Macaronis
 Posted: Jul 24, 2025 15:52
 Subject: Re: Buyer won't change order status to complete
 Viewed: 61 times
 Topic: Problem Order
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Macaronis (732)

Location:  USA, New York
Member Since Contact Type Status
Jun 13, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Midnight Leftovers
In Problem Order, xannel_56 writes:
  Howdy,

Not a huge deal but for my (undiagnosed) OCD I have 2 buyers that moved their
orders to received and have not moved them to complete. Neither has responded
to my messages and it's been over a month since they placed their orders.
Is there any way to force the order status to complete?

Thanks,
Xandy Land

HAHAHAH.. Good luck, you'll see a lottery win before that ever happens. I
should know I've #$%^&* about this for over 20 years here and the excuses
of today are the same ones used back when I walked up the hill to school both
ways in the snow.