As a buyer if you have a specific list of parts you want 🤷♂️
It always the part you want that's wrong or missing 🤣
You don't always want to have to place another order somewhere.
Just wondering what the consensus is
As a seller you have an order for £5 the postage nowadays is a minimum of £3
One part is incorrect/missing/unsatifactory. It could be a 5p/5c part.
But to post it to correct the issue costs you another £3
As a buyer if you have a specific list of parts you want 🤷♂️
It always the part you want that's wrong or missing 🤣
You don't always want to have to place another order somewhere.
Just wondering what the consensus is
As a seller you have an order for £5 the postage nowadays is a minimum of £3
One part is incorrect/missing/unsatifactory. It could be a 5p/5c part.
But to post it to correct the issue costs you another £3
Do you post the correct item or refund the 5p
Usually I’ll ship it as that way it’s a “penalty” I get which motivates me more
to not do it again, sometimes buyers insist they don’t need it shipped and a
refund does fine as they can simply get it from another seller in which case
I’ll refund the buyer + partial shipping.
I just ship the correct/missing item since that is what I would want a seller
to do if I was a buyer. I do not want my buyers to have to do any extra work
because of my possible mistake.
Like those that have already replied, I will send the part if I have it and I’ve
even sourced a part before now before sending.
My fault, I pay the penalty.
If I source I try to buy other items to resell to offset costs.
On the few occasions this has happened a buyer may say it doesn’t matter and
hasn’t always wanted a refund.
In Selling, PaulOfBricks writes:
As a seller I understand this conundrum.
As a buyer if you have a specific list of parts you want 🤷♂️
It always the part you want that's wrong or missing 🤣
You don't always want to have to place another order somewhere.
Just wondering what the consensus is
As a seller you have an order for £5 the postage nowadays is a minimum of £3
One part is incorrect/missing/unsatifactory. It could be a 5p/5c part.
But to post it to correct the issue costs you another £3
One part is incorrect/missing/unsatifactory. It could be a 5p/5c part.
But to post it to correct the issue costs you another £3
Do you post the correct item or refund the 5p
If I have the item I send it regardless of what the postage may be. If I don't
I message the buyer and offer a refund of the price of the part plus shipping.
Sometimes the buyer accepts, sometimes they say not to worry about the shipping.
United Kingdom, England
Canada, Ontario
USA, Oregon
