Discussion Forum: Thread 368910

 Author: BrickMerchant77 View Messages Posted By BrickMerchant77
 Posted: Apr 10, 2025 10:34
 Subject: Need help finding customer feedback threshold
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 Topic: Selling
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BrickMerchant77 (34) 
(was BrickMerchant87)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 30, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Northern Bricks Emporium
I need help finding the feedback threshold for customers

I want to prevent customers who have a positive feedback of less then 10 from
buying from my store.
 Author: RebelliousBrick View Messages Posted By RebelliousBrick
 Posted: Apr 10, 2025 10:41
 Subject: Re: Need help finding customer feedback threshold
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RebelliousBrick (28)

Location:  Canada, Alberta
Member Since Contact Type Status
Dec 8, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rebellious Bricks
In Selling, BrickMerchant87 writes:
  I need help finding the feedback threshold for customers

I want to prevent customers who have a positive feedback of less then 10 from
buying from my store.

you can only disallow members with negative feedback I believe.
 Author: edk View Messages Posted By edk
 Posted: Apr 10, 2025 10:43
 Subject: Re: Need help finding customer feedback threshold
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edk (9533)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 17, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timeless Toy Bricks
In Selling, BrickMerchant87 writes:
  I need help finding the feedback threshold for customers

I want to prevent customers who have a positive feedback of less then 10 from
buying from my store.

Why?
Did you start at +10 FB?
Everyone starts at Zero, most people are fine from the start. Everyone has to
deal with the occasional problem so why should anyone be allowed to eliminate
a low FB# group of potential buyers? I do understand blocking -1 even though
a small number of them are actually good possible members.
 Author: BrickMerchant77 View Messages Posted By BrickMerchant77
 Posted: Apr 10, 2025 11:04
 Subject: Re: Need help finding customer feedback threshold
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BrickMerchant77 (34) 
(was BrickMerchant87)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 30, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Northern Bricks Emporium
Hey calm down with the hostilities I don't know why you feel entitled to
make a reply to my comment I am here asking for help you just want to throw snark
in my face.

For proper context i am asking this question because I as well as 2 other sellers
got recently and potentially scammed by this user that only has 3 positive feedback
score. We shipped our items to this person and he/she decided to file a paypal
dispute claim saying there item didn't arrive. But this person filed this
paypal claim while the order status was shipped and the items where still on
the way to them.

If you want proof I can private dm you the scammer's username and the other
two sellers that got scammed

I want to ban people who have a positive feedback score of lower then 10 to prevent
this from happening again
 Author: RebelliousBrick View Messages Posted By RebelliousBrick
 Posted: Apr 10, 2025 11:24
 Subject: Re: Need help finding customer feedback threshold
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RebelliousBrick (28)

Location:  Canada, Alberta
Member Since Contact Type Status
Dec 8, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rebellious Bricks
In Selling, BrickMerchant87 writes:
  Hey calm down with the hostilities I don't know why you feel entitled to
make a reply to my comment I am here asking for help you just want to throw snark
in my face.

For proper context i am asking this question because I as well as 2 other sellers
got recently and potentially scammed by this user that only has 3 positive feedback
score. We shipped our items to this person and he/she decided to file a paypal
dispute claim saying there item didn't arrive. But this person filed this
paypal claim while the order status was shipped and the items where still on
the way to them.

If you want proof I can private dm you the scammer's username and the other
two sellers that got scammed

I want to ban people who have a positive feedback score of lower then 10 to prevent
this from happening again

Then dispute the claim with the tracking number. If you dont have a tracking
number, you are out of luck and need to refund the buyer.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 10, 2025 12:24
 Subject: Re: Need help finding customer feedback threshold
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1001bricks (55746)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Selling, BrickMerchant87 writes:
  Hey calm down with the hostilities I don't know why you feel entitled to
make a reply to my comment I am here asking for help you just want to throw snark
in my face.

Many of my all times best orders (in amount) are from 0FB.
The guy is new, big project, boom!


  I want to ban people who have a positive feedback score of lower then 10 to prevent
this from happening again

You can't, and you can be scammed at any rate - probably even harder.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 10, 2025 12:28
 Subject: Re: Need help finding customer feedback threshold
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yorbrick (1207)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Selling, BrickMerchant87 writes:
  Hey calm down with the hostilities I don't know why you feel entitled to
make a reply to my comment I am here asking for help you just want to throw snark
in my face.

For proper context i am asking this question because I as well as 2 other sellers
got recently and potentially scammed by this user that only has 3 positive feedback
score. We shipped our items to this person and he/she decided to file a paypal
dispute claim saying there item didn't arrive. But this person filed this
paypal claim while the order status was shipped and the items where still on
the way to them.

If you want proof I can private dm you the scammer's username and the other
two sellers that got scammed

I want to ban people who have a positive feedback score of lower then 10 to prevent
this from happening again

Buyers with 10 feedback can pull the same scam. And 11. And 12. And ...
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 10, 2025 12:49
 Subject: Re: Need help finding customer feedback threshold
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Nubs_Select (4836)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In Selling, BrickMerchant87 writes:
  Hey calm down with the hostilities I don't know why you feel entitled to
make a reply to my comment I am here asking for help you just want to throw snark
in my face.

For proper context i am asking this question because I as well as 2 other sellers
got recently and potentially scammed by this user that only has 3 positive feedback
score. We shipped our items to this person and he/she decided to file a paypal
dispute claim saying there item didn't arrive. But this person filed this
paypal claim while the order status was shipped and the items where still on
the way to them.

If you want proof I can private dm you the scammer's username and the other
two sellers that got scammed

I want to ban people who have a positive feedback score of lower then 10 to prevent
this from happening again

For every 1 bad buyer there are 100 good ones so why punish the good ones on
behalf of the rare bad ones?
 Author: edk View Messages Posted By edk
 Posted: Apr 10, 2025 12:49
 Subject: Re: Need help finding customer feedback threshold
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edk (9533)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 17, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timeless Toy Bricks
In Selling, BrickMerchant87 writes:
  Hey calm down with the hostilities I don't know why you feel entitled to
make a reply to my comment I am here asking for help you just want to throw snark
in my face.

For proper context i am asking this question because I as well as 2 other sellers
got recently and potentially scammed by this user that only has 3 positive feedback
score. We shipped our items to this person and he/she decided to file a paypal
dispute claim saying there item didn't arrive. But this person filed this
paypal claim while the order status was shipped and the items where still on
the way to them.

If you want proof I can private dm you the scammer's username and the other
two sellers that got scammed

I want to ban people who have a positive feedback score of lower then 10 to prevent
this from happening again

Im calm as can be, not hostile in the least, just thought some sense thrown your
way would be beneficial.
 Author: BrickMerchant77 View Messages Posted By BrickMerchant77
 Posted: Apr 10, 2025 15:54
 Subject: Re: Need help finding customer feedback threshold
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BrickMerchant77 (34) 
(was BrickMerchant87)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 30, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Northern Bricks Emporium
"Im calm as can be, not hostile in the least"

Hmmmmmm?

"just thought some SENSE thrown your
way would be beneficial."

+

"WHY?
Did YOU start at +10 FB?"

= Not hostile at the least? This doesn't compute with me.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Apr 10, 2025 16:45
 Subject: Re: Need help finding customer feedback threshold
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Ziegelmeister (612)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Selling, BrickMerchant87 writes:
  "Im calm as can be, not hostile in the least"

Hmmmmmm?

"just thought some SENSE thrown your
way would be beneficial."

+

"WHY?
Did YOU start at +10 FB?"

= Not hostile at the least? This doesn't compute with me.

Yea, I'm not seeing it. Play on.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 10, 2025 10:48
 Subject: Re: Need help finding customer feedback threshold
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Selling, BrickMerchant87 writes:
  I need help finding the feedback threshold for customers

I want to prevent customers who have a positive feedback of less then 10 from
buying from my store.

Not available. Best you can do is disallow users with a net negative feedback
rating. Short of creating the worlds longest stoplist, that is

"Sellers have an option in their Store Management Settings to disallow
members with a net negative feedback score (rating) to buy in their store. When
enabled, members who have a feedback rating which is less than zero can not check
out in that store."


The feature is found in the Store / Inventory Options section of your
Store Management page: https://www.bricklink.com/v2/mystore/management.page

-popsicle
 Author: BrickMerchant77 View Messages Posted By BrickMerchant77
 Posted: Apr 10, 2025 11:20
 Subject: Re: Need help finding customer feedback threshold
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BrickMerchant77 (34) 
(was BrickMerchant87)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 30, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Northern Bricks Emporium
Thank you for the respectful response

I am asking because I got potentially scammed by someone and 2 other sellers
also got potentially scammed by the same person
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 10, 2025 11:50
 Subject: (Cancelled)
 Viewed: 53 times
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
(Cancelled)
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 10, 2025 11:55
 Subject: Re: Need help finding customer feedback threshold
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Selling, BrickMerchant87 writes:
  Thank you for the respectful response

I am asking because I got potentially scammed by someone and 2 other sellers
also got potentially scammed by the same person

Kinda understood why you were inquiring. Seen it before. Frustrating for sure.

I'm of the camp that supports such a feature for selling members. Though
I understand the main counterargument whenever the topic does emerge in the forum,
still feel it would be a net positive for the site, were the selling option made
available. Won't rehash the reasoning here.

-popsicle
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 10, 2025 10:59
 Subject: Re: Need help finding customer feedback threshold
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peregrinator (1101)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
I encourage new buyers and buyers with positive feedback under 10 to shop in
my store (in case anyone who falls into this category is reading this).
 Author: randyf View Messages Posted By randyf
 Posted: Apr 10, 2025 13:46
 Subject: Re: Need help finding customer feedback threshold
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randyf (448)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2009 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Bricking Spectre
In Selling, peregrinator writes:
  I encourage new buyers and buyers with positive feedback under 10 to shop in
my store (in case anyone who falls into this category is reading this).


And there is the correct attitude for having a successful store.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Apr 10, 2025 13:26
 Subject: Re: Need help finding customer feedback threshold
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WhiteHorseMatt (1753)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Selling, BrickMerchant87 writes:
  I need help finding the feedback threshold for customers

I want to prevent customers who have a positive feedback of less then 10 from
buying from my store.

That won't stop scammers, and will cut out a huge amount of potential buyers
from your store.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Apr 10, 2025 15:26
 Subject: Re: Need help finding customer feedback threshold
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zorbanj (1028)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Selling, BrickMerchant87 writes:
  I need help finding the feedback threshold for customers

I want to prevent customers who have a positive feedback of less then 10 from
buying from my store.

This is not an available option. You can only check the box to disallow members
with negative feedback score from buying under Store Management Settings:

https://www.bricklink.com/v2/mystore/management.page

How did you come up with a cutoff of 10 feedbacks?
 Author: SezaR View Messages Posted By SezaR
 Posted: Apr 10, 2025 17:07
 Subject: Re: Need help finding customer feedback threshold
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SezaR (1760)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Selling, BrickMerchant87 writes:
  I need help finding the feedback threshold for customers

I want to prevent customers who have a positive feedback of less then 10 from
buying from my store.

To prevent any potential problem on Bricklink, you can use this link:

https://www.bricklink.com/help.asp?helpID=129
 Author: macebobo View Messages Posted By macebobo
 Posted: Apr 10, 2025 20:11
 Subject: Re: Need help finding customer feedback threshold
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macebobo (3207)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Selling, SezaR writes:
  To prevent any potential problem on Bricklink, you can use this link:

https://www.bricklink.com/help.asp?helpID=129

This is wicked, I like it.

I am thrilled anytime I get an order from zero feedback users.

In almost 5,000 orders here on Bricklink, not one of those customers has been
a scammer.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 10, 2025 20:40
 Subject: Re: Need help finding customer feedback threshold
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Selling, macebobo writes:
  In Selling, SezaR writes:
  To prevent any potential problem on Bricklink, you can use this link:

https://www.bricklink.com/help.asp?helpID=129

This is wicked, I like it.

It is wicked, I agree. But doubtful as you intended it Can't seem to arrive
at "like" myself, the sarcasm of offering unregistering as any solution.


  
I am thrilled anytime I get an order from zero feedback users.

"thrilled?" Really

  
In almost 5,000 orders here on Bricklink, not one of those customers has been a scammer.

Good for you, and frankly for us too. However, the OP is dealing (as are others
in the loop) with a scammer in this instance, as per the info received via pm.
So maybe a little less sarcasm and a bit more helpful input?
 Author: SezaR View Messages Posted By SezaR
 Posted: Apr 10, 2025 22:45
 Subject: Re: Need help finding customer feedback threshold
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SezaR (1760)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Selling, macebobo writes:
  In Selling, SezaR writes:
  To prevent any potential problem on Bricklink, you can use this link:

https://www.bricklink.com/help.asp?helpID=129

This is wicked, I like it.

I am thrilled anytime I get an order from zero feedback users.

In almost 5,000 orders here on Bricklink, not one of those customers has been
a scammer.

Thought about my comment afterwards and wondered whether it was a little bit
not so nice. But I still found my comment more logical that the OP's post.