Discussion Forum: Thread 367334

 Author: Ninepartsred View Messages Posted By Ninepartsred
 Posted: Feb 18, 2025 04:11
 Subject: Store suspended - no contact until now.
 Viewed: 238 times
 Topic: Problem
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Ninepartsred (366)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 20, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Stash
I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.
 Author: Stellar View Messages Posted By Stellar
 Posted: Feb 18, 2025 04:35
 Subject: Re: Store suspended - no contact until now.
 Viewed: 105 times
 Topic: Problem
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Stellar (4210)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Inventories Administrator (?)
In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

This was sent on Dec 6th:

Update: EU Digital Services Act (DSA)
https://mailchi.mp/9a72596d9cad/bricklink-marketplace-newsletter-may-4855928

You as a seller should have received it without need of having the Marketing
check boxes enabled here:

https://www.bricklink.com/pref_contact.asp

Also on Nov 16th they sent this newsletter:

BrickLink Marketplace Newsletter November 2024
https://mailchi.mp/7d22131c7a1d/bricklink-marketplace-newsletter-may-4855807
 


 Author: Ninepartsred View Messages Posted By Ninepartsred
 Posted: Feb 18, 2025 05:13
 Subject: Re: Store suspended - no contact until now.
 Viewed: 91 times
 Topic: Problem
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Ninepartsred (366)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 20, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Stash
In Problem, Stellar writes:
  In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

This was sent on Dec 6th:

Update: EU Digital Services Act (DSA)
https://mailchi.mp/9a72596d9cad/bricklink-marketplace-newsletter-may-4855928

You as a seller should have received it without need of having the Marketing
check boxes enabled here:

https://www.bricklink.com/pref_contact.asp

Also on Nov 16th they sent this newsletter:

BrickLink Marketplace Newsletter November 2024
https://mailchi.mp/7d22131c7a1d/bricklink-marketplace-newsletter-may-4855807

Just checked all email folders and I didn't get anything between August and
January.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 18, 2025 05:47
 Subject: Re: Store suspended - no contact until now.
 Viewed: 82 times
 Topic: Problem
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yorbrick (1209)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Problem, Ninepartsred writes:
  In Problem, Stellar writes:
  In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

This was sent on Dec 6th:

Update: EU Digital Services Act (DSA)
https://mailchi.mp/9a72596d9cad/bricklink-marketplace-newsletter-may-4855928

You as a seller should have received it without need of having the Marketing
check boxes enabled here:

https://www.bricklink.com/pref_contact.asp

Also on Nov 16th they sent this newsletter:

BrickLink Marketplace Newsletter November 2024
https://mailchi.mp/7d22131c7a1d/bricklink-marketplace-newsletter-may-4855807

Just checked all email folders and I didn't get anything between August and
January.

Did you not get an annoying pop-up warning every time you logged on or tried
to do anything?
 Author: Ninepartsred View Messages Posted By Ninepartsred
 Posted: Feb 18, 2025 05:54
 Subject: Re: Store suspended - no contact until now.
 Viewed: 81 times
 Topic: Problem
 Report:
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Ninepartsred (366)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 20, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Stash
In Problem, yorbrick writes:
  In Problem, Ninepartsred writes:
  In Problem, Stellar writes:
  In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

This was sent on Dec 6th:

Update: EU Digital Services Act (DSA)
https://mailchi.mp/9a72596d9cad/bricklink-marketplace-newsletter-may-4855928

You as a seller should have received it without need of having the Marketing
check boxes enabled here:

https://www.bricklink.com/pref_contact.asp

Also on Nov 16th they sent this newsletter:

BrickLink Marketplace Newsletter November 2024
https://mailchi.mp/7d22131c7a1d/bricklink-marketplace-newsletter-may-4855807

Just checked all email folders and I didn't get anything between August and
January.

Did you not get an annoying pop-up warning every time you logged on or tried
to do anything?

To be fair, I've only been on here a few times recently, but I've only
seen banners about site maintenance. Either way, it doesn't really count
as, "we wrote to you several times".
 Author: QBricks View Messages Posted By QBricks
 Posted: Feb 18, 2025 06:19
 Subject: Re: Store suspended - no contact until now.
 Viewed: 77 times
 Topic: Problem
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QBricks (9424)

Location:  Australia, Queensland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Queensland Bricks
In Problem, Ninepartsred writes:
  In Problem, Stellar writes:
  In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

This was sent on Dec 6th:

Update: EU Digital Services Act (DSA)
https://mailchi.mp/9a72596d9cad/bricklink-marketplace-newsletter-may-4855928

You as a seller should have received it without need of having the Marketing
check boxes enabled here:

https://www.bricklink.com/pref_contact.asp

Also on Nov 16th they sent this newsletter:

BrickLink Marketplace Newsletter November 2024
https://mailchi.mp/7d22131c7a1d/bricklink-marketplace-newsletter-may-4855807

Just checked all email folders and I didn't get anything between August and
January.

I didn't get the email either and the last newsletter I received was May.
I used to get them, I haven't changed anything and the Newsletter box is
still checked in my contact settings.

The only reason I knew what this was all about was that I check the forum sometimes.
I kept getting the popup and agreed to it when it got to be too annoying.
 Author: iprice View Messages Posted By iprice
 Posted: Feb 18, 2025 06:45
 Subject: Re: Store suspended - no contact until now.
 Viewed: 90 times
 Topic: Problem
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iprice (1328)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 15, 2018 Contact Member Buyer
Buying Privileges - OK
In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

I got that email too, but I'm not a seller.

Could it be because I had a temporary Pop-Up MOC store after the first BDP programme?
I thought that was closed by BL after two months anyway.
 Author: WonderlandToys View Messages Posted By WonderlandToys
 Posted: Feb 18, 2025 06:53
 Subject: Re: Store suspended - no contact until now.
 Viewed: 74 times
 Topic: Problem
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WonderlandToys (2201)

Location:  Belgium, Limburg
Member Since Contact Type Status
Mar 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wonderland
In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

Appox 2000 stores were closed today. That's 10%, quite a lot!
 Author: QBricks View Messages Posted By QBricks
 Posted: Feb 18, 2025 07:12
 Subject: Re: Store suspended - no contact until now.
 Viewed: 68 times
 Topic: Problem
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QBricks (9424)

Location:  Australia, Queensland
Member Since Contact Type Status
Jun 25, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Queensland Bricks
In Problem, WonderlandToys writes:
  In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

Appox 2000 stores were closed today. That's 10%, quite a lot!

It is. I've been closed for a couple of months and there was more than 770
open Australian stores when I opened a few days ago and it's down to 699
now.
 Author: Stellar View Messages Posted By Stellar
 Posted: Feb 18, 2025 07:27
 Subject: Re: Store suspended - no contact until now.
 Viewed: 83 times
 Topic: Problem
 Report:
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Stellar (4210)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Inventories Administrator (?)
In Problem, WonderlandToys writes:
  In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

Appox 2000 stores were closed today. That's 10%, quite a lot!

True... We ended the year just at 19k and now there are only just 17k open
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 18, 2025 07:55
 Subject: Re: Store suspended - no contact until now.
 Viewed: 102 times
 Topic: Problem
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yorbrick (1209)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
  I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

It is because all marketplaces need to ensure that their sellers comply if the
marketplace wants to operate in the EU. If you don't ship to the EU, then
you will be complying whether you know it or care about it. But you still have
to inform BL that you comply as they have to check that you comply.
 Author: bb-3924499 View Messages Posted By bb-3924499
 Posted: Feb 18, 2025 18:01
 Subject: Re: Store suspended - no contact until now.
 Viewed: 94 times
 Topic: Problem
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bb-3924499 (2)

Location:  USA
Member Since Contact Type Status
Apr 15, 2024 Member Does Not Allow Contact Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: store3924499
No Longer Registered
My store was still not activated. I was still working on getting everything
submitted. How do I start that now? I do not have an orders page to go to in
order to click on anything.
 Author: kondzik19 View Messages Posted By kondzik19
 Posted: Feb 19, 2025 09:08
 Subject: Re: Store suspended - no contact until now.
 Viewed: 94 times
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kondzik19 (77)

Location:  Poland, w. Mazowieckie
Member Since Contact Type Status
Apr 13, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Thunder Zone
In Problem, Ninepartsred writes:
  I received an email to say that my store has been suspended and seller privileges
revoked due to non compliance with EU rules.

The email says that I was contacted several times in 2024 to advise me of this
but the only messages I've received were wanted list notifications and about
studio, etc.

I'm not in the EU and I don't offer shipping outside of the UK, so why
do I have to comply?

I expect this will be happening to a lot more people today.

I have the exact same problem. I recommend that in addition to writing to support,
you also write on their Facebook page to speed up the process. The more the better.