Got two 0 feedback users that have placed an order sending me a message (before
i even have sent an invoice since i do manual only) that they have paid for the
order already, while that is clearly impossible without receiving an invoice
or payment details..
One is asking money back he never paid suddenly and i'm sure the other will
do so as well in some time.
Both USA accounts 0 feedback, my gut just tells me i'm about to get double
tapped by a scammer with 2 accounts or something.
What can i do in this case?
If i cancel the order they can just ruin the store by giving bad feedback for
whatever reason, if i file an npb im sure they'll play it out as well, if
i do nothing and ignore them that's not the way either i think?
For now i have been friendly in contact to both accounts, eventhough they are
kind of rude and demanding.
So my question is, what can i do best in this situation if it goes the way i
feel it's going?
Both accounts message on the same evening that they have paid without even getting
an invoice is just red flag galore to me, i just don't know how to handle
this the best way, and any tips are welcome. Thank you.
Got two 0 feedback users that have placed an order sending me a message (before
i even have sent an invoice since i do manual only) that they have paid for the
order already, while that is clearly impossible without receiving an invoice
or payment details..
The could technically pay, thinking that all is complete, even though they
haven't been officially invoiced.
One is asking money back he never paid suddenly and i'm sure the other will
do so as well in some time.
Did both of the buyers pay? How do you accept payments? If the buyers are
in the US did they send by PayPal?
Both USA accounts 0 feedback, my gut just tells me i'm about to get double
tapped by a scammer with 2 accounts or something.
What can i do in this case?
If i cancel the order they can just ruin the store by giving bad feedback for
whatever reason, if i file an npb im sure they'll play it out as well, if
i do nothing and ignore them that's not the way either i think?
I would not cancel the order. Wait the required time frame and file the NPB.
You should contact ADMIN now, with their user names and details.
For now i have been friendly in contact to both accounts, eventhough they are
kind of rude and demanding.
So my question is, what can i do best in this situation if it goes the way i
feel it's going?
I would report to ADMIN. More than likely this is a scam to get you to pay
(do a return) on funds that you never received.
Both accounts message on the same evening that they have paid without even getting
an invoice is just red flag galore to me, i just don't know how to handle
this the best way, and any tips are welcome. Thank you.
Yes, paypal. And they have no way of paying me before i send an invoice, i received
nothing anyway..
One account has paid now and there is the ! behind 'paid'.
This i think makes my suspicions more valid sadly, not?
Ok i want to connect with an admin , how do i do that? I actually wanted to do
this in the first place but i could not find the correct button/link for that.
Yes, paypal. And they have no way of paying me before i send an invoice, i received
nothing anyway..
One account has paid now and there is the ! behind 'paid'.
This i think makes my suspicions more valid sadly, not?
How?
If you receive a payment, just ship with tracking.
I didn’t read their messages but i don’t think there is anything suspicuous.
Perhaps he thought he paid. Mistakes happen. Another newbie buyer requested
a quote request. Before i sent him the quote, i sent him photos of the empty
box he ordered. He replied ok i accepted the quote , which he couldnt because
i had not sent him the quote. At the end, he said i did something at my end that
i thought i accepted the quote. I still have no idea what action he could have
done that made with a quote requwst that i did not send him the quote yet!
Ok i want to connect with an admin , how do i do that? I actually wanted to do
this in the first place but i could not find the correct button/link for that.
Yes, paypal. And they have no way of paying me before i send an invoice, i received
nothing anyway..
One account has paid now and there is the ! behind 'paid'.
This i think makes my suspicions more valid sadly, not?
Ok i want to connect with an admin , how do i do that? I actually wanted to do
this in the first place but i could not find the correct button/link for that.
Greatly appreciate your help, thanks!
The ! Means it was an e-check. Never ship those orders until it clears
Yes, paypal. And they have no way of paying me before i send an invoice, i received
nothing anyway..
One account has paid now and there is the ! behind 'paid'.
This i think makes my suspicions more valid sadly, not?
Ok i want to connect with an admin , how do i do that? I actually wanted to do
this in the first place but i could not find the correct button/link for that.
Greatly appreciate your help, thanks!
The ! Means it was an e-check. Never ship those orders until it clears
Yes, paypal. And they have no way of paying me before i send an invoice, i received
nothing anyway..
One account has paid now and there is the ! behind 'paid'.
This i think makes my suspicions more valid sadly, not?
Ok i want to connect with an admin , how do i do that? I actually wanted to do
this in the first place but i could not find the correct button/link for that.
Greatly appreciate your help, thanks!
The ! Means it was an e-check. Never ship those orders until it clears
Oh
Where is that ! appear?
Next to the paid text I believe but it’s been a hot minute since I last saw it
so I can’t say for sure
Yes, paypal. And they have no way of paying me before i send an invoice, i received
nothing anyway..
One account has paid now and there is the ! behind 'paid'.
This i think makes my suspicions more valid sadly, not?
Ok i want to connect with an admin , how do i do that? I actually wanted to do
this in the first place but i could not find the correct button/link for that.
Greatly appreciate your help, thanks!
The ! Means it was an e-check. Never ship those orders until it clears
Oh
Where is that ! appear?
Next to the paid text I believe but it’s been a hot minute since I last saw it
so I can’t say for sure
I never check and verify this. You gave me a heart attack!
Is there a way to verify this via PayPal transaction history page? I guess you
have received an e-check at least one, didn't you?
Yes, paypal. And they have no way of paying me before i send an invoice, i received
nothing anyway..
One account has paid now and there is the ! behind 'paid'.
This i think makes my suspicions more valid sadly, not?
Ok i want to connect with an admin , how do i do that? I actually wanted to do
this in the first place but i could not find the correct button/link for that.
Greatly appreciate your help, thanks!
The ! Means it was an e-check. Never ship those orders until it clears
Oh
Where is that ! appear?
Next to the paid text I believe but it’s been a hot minute since I last saw it
so I can’t say for sure
I never check and verify this. You gave me a heart attack!
It stands out and is difficult to mis so you should be good as they are quite
rare (I’ve maybe had it once or twice total and not any time recently)
Is there a way to verify this via PayPal transaction history page? I guess you
have received an e-check at least one, didn't you?
It’s probably possible somehow but honestly I wouldn’t know the first place to
start checking 😅
Got two 0 feedback users that have placed an order sending me a message (before
i even have sent an invoice since i do manual only) that they have paid for the
order already, while that is clearly impossible without receiving an invoice
or payment details..
The could technically pay, thinking that all is complete, even though they
haven't been officially invoiced.
One is asking money back he never paid suddenly and i'm sure the other will
do so as well in some time.
Did both of the buyers pay? How do you accept payments? If the buyers are
in the US did they send by PayPal?
Both USA accounts 0 feedback, my gut just tells me i'm about to get double
tapped by a scammer with 2 accounts or something.
What can i do in this case?
If i cancel the order they can just ruin the store by giving bad feedback for
whatever reason, if i file an npb im sure they'll play it out as well, if
i do nothing and ignore them that's not the way either i think?
I would not cancel the order. Wait the required time frame and file the NPB.
You should contact ADMIN now, with their user names and details.
For now i have been friendly in contact to both accounts, eventhough they are
kind of rude and demanding.
So my question is, what can i do best in this situation if it goes the way i
feel it's going?
I would report to ADMIN. More than likely this is a scam to get you to pay
(do a return) on funds that you never received.
Both accounts message on the same evening that they have paid without even getting
an invoice is just red flag galore to me, i just don't know how to handle
this the best way, and any tips are welcome. Thank you.
I would say the same thing:
- Stay calm,
- (assuming you already sent them an invoice) wait 5 days and then file an NPB
and wait another 2 weeks to complete it. Then leave feedback: their feedback
store would be -1 and they cannot leave you any feedback. If they do leave a
feedback meanwhile, it will be removed once the NPB atrike is completed.
It is possibel they used your email and sent you funds to you paypal and if your
email on bL is different than your paypal account’ email (it should be) then
you would not have received anything ocvously. But dont ask them this. If they
did, they have to explain this to you and/or prove it to admin. In any case,
they have to pay you via paypal onsite since you sent them now an invoice.
Report both accounts and mention you guess they belong to the same person.
Got two 0 feedback users that have placed an order sending me a message (before
i even have sent an invoice since i do manual only) that they have paid for the
order already, while that is clearly impossible without receiving an invoice
or payment details..
One is asking money back he never paid suddenly and i'm sure the other will
do so as well in some time.
Both USA accounts 0 feedback, my gut just tells me i'm about to get double
tapped by a scammer with 2 accounts or something.
What can i do in this case?
If i cancel the order they can just ruin the store by giving bad feedback for
whatever reason, if i file an npb im sure they'll play it out as well, if
i do nothing and ignore them that's not the way either i think?
For now i have been friendly in contact to both accounts, eventhough they are
kind of rude and demanding.
So my question is, what can i do best in this situation if it goes the way i
feel it's going?
Both accounts message on the same evening that they have paid without even getting
an invoice is just red flag galore to me, i just don't know how to handle
this the best way, and any tips are welcome. Thank you.
I had a buyer a couple weeks back who paid for the order before I sent an invoice.
In this case however, I recieved the payment through PayPal, but since I had
not yet calculated the shipping cost, he paid only for the items, nothing for
shipping. I have no idea how he managed to pay, I guess he just assumed my BL
email was the same as my PayPal account.
I contacted the buyer and said he should never pay anything before recieving
an invoice. I then refunded his payment and sent an invoice. He paid again, the
correct amount, and I shipped his order. This was a 20+ feedback buyer with no
complains.
Got two 0 feedback users that have placed an order sending me a message (before
i even have sent an invoice since i do manual only) that they have paid for the
order already, while that is clearly impossible without receiving an invoice
or payment details..
One is asking money back he never paid suddenly and i'm sure the other will
do so as well in some time.
Both USA accounts 0 feedback, my gut just tells me i'm about to get double
tapped by a scammer with 2 accounts or something.
What can i do in this case?
If i cancel the order they can just ruin the store by giving bad feedback for
whatever reason, if i file an npb im sure they'll play it out as well, if
i do nothing and ignore them that's not the way either i think?
For now i have been friendly in contact to both accounts, eventhough they are
kind of rude and demanding.
So my question is, what can i do best in this situation if it goes the way i
feel it's going?
Both accounts message on the same evening that they have paid without even getting
an invoice is just red flag galore to me, i just don't know how to handle
this the best way, and any tips are welcome. Thank you.
I had a buyer a couple weeks back who paid for the order before I sent an invoice.
In this case however, I recieved the payment through PayPal, but since I had
not yet calculated the shipping cost, he paid only for the items, nothing for
shipping. I have no idea how he managed to pay, I guess he just assumed my BL
email was the same as my PayPal account.
I contacted the buyer and said he should never pay anything before recieving
an invoice. I then refunded his payment and sent an invoice. He paid again, the
correct amount, and I shipped his order. This was a 20+ feedback buyer with no
complains.
I might be wrong but I think I’ve heard it’s possible to disable direct payments
to your PayPal account which means people can only pay if they go thru a checkout
process
Got two 0 feedback users that have placed an order sending me a message (before
i even have sent an invoice since i do manual only) that they have paid for the
order already, while that is clearly impossible without receiving an invoice
or payment details..
One is asking money back he never paid suddenly and i'm sure the other will
do so as well in some time.
Both USA accounts 0 feedback, my gut just tells me i'm about to get double
tapped by a scammer with 2 accounts or something.
What can i do in this case?
If i cancel the order they can just ruin the store by giving bad feedback for
whatever reason, if i file an npb im sure they'll play it out as well, if
i do nothing and ignore them that's not the way either i think?
For now i have been friendly in contact to both accounts, eventhough they are
kind of rude and demanding.
So my question is, what can i do best in this situation if it goes the way i
feel it's going?
Both accounts message on the same evening that they have paid without even getting
an invoice is just red flag galore to me, i just don't know how to handle
this the best way, and any tips are welcome. Thank you.
I had a buyer a couple weeks back who paid for the order before I sent an invoice.
In this case however, I recieved the payment through PayPal, but since I had
not yet calculated the shipping cost, he paid only for the items, nothing for
shipping. I have no idea how he managed to pay, I guess he just assumed my BL
email was the same as my PayPal account.
I contacted the buyer and said he should never pay anything before receiving
an invoice. I then refunded his payment and sent an invoice. He paid again, the
correct amount, and I shipped his order. This was a 20+ feedback buyer with no
complains.
I might be wrong but I think I’ve heard it’s possible to disable direct payments
to your PayPal account which means people can only pay if they go thru a checkout
process
I wouldn't do that.
Why not changing PayPal account's email? Then buyers can only see bircklink's
email of seller which is not the one he has on PayPal. So they cannot send any
direct payment to seller's PayPal account.
Belgium, Antwerpen
USA, Florida
Canada, British Columbia
Finland, Ahvenanmaa