wild! Based on the feedback text, it seems the buyer is unfamiliar with the system
so at least it doesn't seem to be intentionally rude and hopefully means
it can be resolved
——Another example of why new buyers should be able to message sellers…..perhaps
they could have assuaged their concerns by messaging.
In Feedback, Brockmeister writes:
I just sat down to add some inventory and saw an order in Pending status, with
a Neutral Feedback posted, from a brand new Buyer. Since I have not yet pulled
a single part for this order, let alone Packed or Shipped, this Feedback is completely
unwarranted.
After selling on the site for 16+ years, and having never received a Neutral
or Negative Feedback, this was especially upsetting. I have emailed the Buyer
and asked him to remove the Feedback immediately! I also gave him the option
to cancel if that would somehow make him happy? I’m at a total loss on this
one and extremely upset at the moment.
I just sat down to add some inventory and saw an order in Pending status, with
a Neutral Feedback posted, from a brand new Buyer. Since I have not yet pulled
a single part for this order, let alone Packed or Shipped, this Feedback is completely
unwarranted.
After selling on the site for 16+ years, and having never received a Neutral
or Negative Feedback, this was especially upsetting. I have emailed the Buyer
and asked him to remove the Feedback immediately! I also gave him the option
to cancel if that would somehow make him happy? I’m at a total loss on this
one and extremely upset at the moment.
Thanks for reading and sympathizing.
-Brock, B&L Brickworks
LOL!!! Wow! I'm curious if their response mentions anything about trying
to message you but they couldn't.
I just sat down to add some inventory and saw an order in Pending status, with
a Neutral Feedback posted, from a brand new Buyer. Since I have not yet pulled
a single part for this order, let alone Packed or Shipped, this Feedback is completely
unwarranted.
After selling on the site for 16+ years, and having never received a Neutral
or Negative Feedback, this was especially upsetting. I have emailed the Buyer
and asked him to remove the Feedback immediately! I also gave him the option
to cancel if that would somehow make him happy? I’m at a total loss on this
one and extremely upset at the moment.
Thanks for reading and sympathizing.
-Brock, B&L Brickworks
Apparently, yet another example of BL feedback misunderstanding. Maybe amplified
by the recent hindering of new user comms?
“Many neutral marks are received for perfectly satisfied transactions, as
witnessed in the feedback itself. This I think, is due to a general misunderstanding
of the BL feedback system”
Based on their wording, the neutral is for BL and not for the seller.
In Feedback, popsicle writes:
In Feedback, Brockmeister writes:
I just sat down to add some inventory and saw an order in Pending status, with
a Neutral Feedback posted, from a brand new Buyer. Since I have not yet pulled
a single part for this order, let alone Packed or Shipped, this Feedback is completely
unwarranted.
After selling on the site for 16+ years, and having never received a Neutral
or Negative Feedback, this was especially upsetting. I have emailed the Buyer
and asked him to remove the Feedback immediately! I also gave him the option
to cancel if that would somehow make him happy? I’m at a total loss on this
one and extremely upset at the moment.
Thanks for reading and sympathizing.
-Brock, B&L Brickworks
Apparently, yet another example of BL feedback misunderstanding. Maybe amplified
by the recent hindering of new user comms?
“Many neutral marks are received for perfectly satisfied transactions, as
witnessed in the feedback itself. This I think, is due to a general misunderstanding
of the BL feedback system”
Based on their wording, the neutral is for BL and not for the seller.
It did indeed. As I said "another example of BL feedback misunderstanding"
In Feedback, popsicle writes:
In Feedback, Brockmeister writes:
I just sat down to add some inventory and saw an order in Pending status, with
a Neutral Feedback posted, from a brand new Buyer. Since I have not yet pulled
a single part for this order, let alone Packed or Shipped, this Feedback is completely
unwarranted.
After selling on the site for 16+ years, and having never received a Neutral
or Negative Feedback, this was especially upsetting. I have emailed the Buyer
and asked him to remove the Feedback immediately! I also gave him the option
to cancel if that would somehow make him happy? I’m at a total loss on this
one and extremely upset at the moment.
Thanks for reading and sympathizing.
-Brock, B&L Brickworks
Apparently, yet another example of BL feedback misunderstanding. Maybe amplified
by the recent hindering of new user comms?
“Many neutral marks are received for perfectly satisfied transactions, as
witnessed in the feedback itself. This I think, is due to a general misunderstanding
of the BL feedback system”
I just sat down to add some inventory and saw an order in Pending status, with
a Neutral Feedback posted, from a brand new Buyer. Since I have not yet pulled
a single part for this order, let alone Packed or Shipped, this Feedback is completely
unwarranted.
After selling on the site for 16+ years, and having never received a Neutral
or Negative Feedback, this was especially upsetting. I have emailed the Buyer
and asked him to remove the Feedback immediately! I also gave him the option
to cancel if that would somehow make him happy? I’m at a total loss on this
one and extremely upset at the moment.
USA, California
Canada, Ontario
United Kingdom, England
Netherlands, Friesland