some customers claiming that they can't buy from my store. Shipping costs
are activated and I don't know what is wring in my settings. Yesterday some
people bought from my store and today other persons cant buy anything. All customers
are from countries, that I have enabled in the shipping settings?
Is this a bug or somthing wrong in my settings? Has somebody else the same issue?
I just tried and got thru to my payment account with no issues.
In Shipping, Steine_Welten writes:
Hello,
some customers claiming that they can't buy from my store. Shipping costs
are activated and I don't know what is wring in my settings. Yesterday some
people bought from my store and today other persons cant buy anything. All customers
are from countries, that I have enabled in the shipping settings?
Is this a bug or somthing wrong in my settings? Has somebody else the same issue?
some customers claiming that they can't buy from my store. Shipping costs
are activated and I don't know what is wring in my settings. Yesterday some
people bought from my store and today other persons cant buy anything. All customers
are from countries, that I have enabled in the shipping settings?
Is this a bug or somthing wrong in my settings? Has somebody else the same issue?
Looking forward to any help.
Best,
Thorben
If the buyers are referring to the banner that says “this seller dosent ship
to you” or such then based on the other replies it seems like the recent visual
glitch and it all still works if they ignore the banner
According to my customers the following message pops up:
"Order summary
No shipping methods available
I'm sorry, but the seller can't ship your order with any of the shipping
method available.
Contact seller
or
You may add all your cart items into your Wanted List and find other sellers
who can ship to you."
Dont know if this is also a glitch?
Best,
Thorben
In Shipping, Nubs_Select writes:
In Shipping, Steine_Welten writes:
Hello,
some customers claiming that they can't buy from my store. Shipping costs
are activated and I don't know what is wring in my settings. Yesterday some
people bought from my store and today other persons cant buy anything. All customers
are from countries, that I have enabled in the shipping settings?
Is this a bug or somthing wrong in my settings? Has somebody else the same issue?
Looking forward to any help.
Best,
Thorben
If the buyers are referring to the banner that says “this seller dosent ship
to you” or such then based on the other replies it seems like the recent visual
glitch and it all still works if they ignore the banner
According to my customers the following message pops up:
"Order summary
No shipping methods available
I'm sorry, but the seller can't ship your order with any of the shipping
method available.
Contact seller
or
You may add all your cart items into your Wanted List and find other sellers
who can ship to you."
Dont know if this is also a glitch?
Best,
Thorben
Dosent sound like it. It’s probably 1 or more items in the order aren’t instant
checkout available so
On this page
https://www.bricklink.com/v2/mystore/management.page
enable the backup for instant checkout option And that should fix it
Or in Store Inventory, check for items that are not instant checkout compatible.
In Shipping, Nubs_Select writes:
In Shipping, Steine_Welten writes:
According to my customers the following message pops up:
"Order summary
No shipping methods available
I'm sorry, but the seller can't ship your order with any of the shipping
method available.
Contact seller
or
You may add all your cart items into your Wanted List and find other sellers
who can ship to you."
Dont know if this is also a glitch?
Best,
Thorben
Dosent sound like it. It’s probably 1 or more items in the order aren’t instant
checkout available so
On this page
https://www.bricklink.com/v2/mystore/management.page
enable the backup for instant checkout option And that should fix it
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