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| | Author: | Fornoggg | Posted: | Sep 3, 2024 08:53 | Subject: | Buyer should not see the seller's address | Viewed: | 287 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
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| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
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| | | | Author: | 1001bricks | Posted: | Sep 3, 2024 09:40 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 63 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
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How do you know???
You discussed with other sellers? For buyer's privacy you're technically
not allowed to make your own investigations, especially as you don't know
his/her real motives.
If there's something concrete to signal, use the BrickLink report page, and
report this member.
And No to your proposal.
It could fit to a amateur seller, but as soon it's a shop and a seller
it shouldn't. Like in Europe and France anyway it's mandatory to show
it.
Much more, personnaly as a buyer I would never send my money to say "Someone,
Canada" to acquire goods. This would be especially unsafe.
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| | | | | | Author: | Fornoggg | Posted: | Sep 3, 2024 09:54 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 61 times | Topic: | Suggestions | |
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| The vast majority of sellers are small sellers that are selling out of their
home. And in these homes, we have family, children, other valuables, etc. If
the address is public, together with my inventory, then I putting myself at risk
of being robbed.
Maybe it would be beneficial then to allow and option to reveal it or not.
When you buy something from a seller on amazon, ebay, walmart, bestbuy, etc,
you are never told the address of the seller. When they ship it, you can see
the return address, but at least by that point, you have already made the payment.
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| | | | | | | | Author: | peregrinator | Posted: | Sep 3, 2024 10:14 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 58 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| The vast majority of sellers are small sellers that are selling out of their
home. And in these homes, we have family, children, other valuables, etc. If
the address is public, together with my inventory, then I putting myself at risk
of being robbed.
Maybe it would be beneficial then to allow and option to reveal it or not.
When you buy something from a seller on amazon, ebay, walmart, bestbuy, etc,
you are never told the address of the seller. When they ship it, you can see
the return address, but at least by that point, you have already made the payment.
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Can you get a private mailbox?
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| | | | Author: | yorbrick | Posted: | Sep 3, 2024 09:51 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 56 times | Topic: | Suggestions | |
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| | I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
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What if they don't get the parcel? Then they don't know the address of
the business they paid.
Here, it is a legal requirement to show the business address. It should actually
be before they place the order, not after.
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| | | | Author: | Leftoverbricks | Posted: | Sep 3, 2024 10:00 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 54 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
|
If this is what you are afraid of, you may want to get a PO Box address. Although
I don't know if this is supported by Bricklink Terms & conditions.
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| | | | | | Author: | RebelliousBrick | Posted: | Sep 3, 2024 10:12 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 54 times | Topic: | Suggestions | |
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| In Suggestions, Leftoverbricks writes:
| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
|
If this is what you are afraid of, you may want to get a PO Box address. Although
I don't know if this is supported by Bricklink Terms & conditions.
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When I did the seller verification it stated that a store address can't be
a PO Box, because you can't have your inventory at a PO Box.
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| | | | Author: | Carissamiss | Posted: | Sep 3, 2024 10:12 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 59 times | Topic: | Suggestions | |
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| If this is a major worry for you, why not open a Canada Post mailbox for your
business and then change your address to that? It’s super cheap, like $12/month.
Also, make sure your home insurance policy has a separate clause for your LEGO
collection. It will give you peace of mind.
I’m not sure how you decided that a buyer was buying single items from different
stores in the same region:
a) you can’t see the amount of money or parts that another buyer purchased from
another seller
b) Quebec is large and BL doesn’t divide shops by city.
LEGO is also super heavy and not always consolidated in a person’s home, so a
robber would have to be pretty ambitious to attempt it (unlike at a retail shop
where the expensive stuff might be easier to identify). In my opinion, fire is
a greater risk than theft.
In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
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| | | | | | Author: | yorbrick | Posted: | Sep 3, 2024 10:19 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 62 times | Topic: | Suggestions | |
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| In Suggestions, Carissamiss writes:
| If this is a major worry for you, why not open a Canada Post mailbox for your
business and then change your address to that? It’s super cheap, like $12/month.
Also, make sure your home insurance policy has a separate clause for your LEGO
collection. It will give you peace of mind.
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I don't know what private/household insurance is like in Canada, but here
if a seller was robbed and the insurer found out that they were selling LEGO,
then they are unlikely to cover the theft of the LEGO as they would see it as
stock, and not a private collection.
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| | | | | | | | Author: | Carissamiss | Posted: | Sep 3, 2024 10:44 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 58 times | Topic: | Suggestions | |
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| This is a good point, thanks for mentioning it - I’m going to double check with
my insurance carrier. I pay a premium to insure my collection, but I should make
sure that selling won’t negate that somehow.
In Suggestions, yorbrick writes:
| In Suggestions, Carissamiss writes:
| If this is a major worry for you, why not open a Canada Post mailbox for your
business and then change your address to that? It’s super cheap, like $12/month.
Also, make sure your home insurance policy has a separate clause for your LEGO
collection. It will give you peace of mind.
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I don't know what private/household insurance is like in Canada, but here
if a seller was robbed and the insurer found out that they were selling LEGO,
then they are unlikely to cover the theft of the LEGO as they would see it as
stock, and not a private collection.
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| | | | | | | | | | Author: | Nubs_Select | Posted: | Sep 3, 2024 12:16 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 42 times | Topic: | Suggestions | |
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| In Suggestions, Carissamiss writes:
| This is a good point, thanks for mentioning it - I’m going to double check with
my insurance carrier. I pay a premium to insure my collection, but I should make
sure that selling won’t negate that somehow.
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Just a heads up to be careful as I’ve heard even telling them will sometimes
get you dropped from your current policy
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| | | | | | Author: | Fornoggg | Posted: | Sep 3, 2024 10:49 | Subject: | (Cancelled) | Viewed: | 31 times | Topic: | Suggestions | |
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| (Cancelled) |
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| | | | | | | | Author: | RebelliousBrick | Posted: | Sep 3, 2024 10:52 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 56 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| In Suggestions, Carissamiss writes:
| b) Quebec is large and BL doesn’t divide shops by city.
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They do. In Canada at least, it shows it at the top of your seller page.
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Nope, it just gives the province/state you are located in not the actual city/town
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| | | | | | | | | | Author: | Fornoggg | Posted: | Sep 3, 2024 10:58 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 57 times | Topic: | Suggestions | |
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| In Suggestions, RebelliousBrick writes:
| In Suggestions, Fornoggg writes:
| In Suggestions, Carissamiss writes:
| b) Quebec is large and BL doesn’t divide shops by city.
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They do. In Canada at least, it shows it at the top of your seller page.
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Nope, it just gives the province/state you are located in not the actual city/town
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You're right. I cancelled my message.
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| | | | Author: | cosmicray | Posted: | Sep 3, 2024 11:48 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 59 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
|
You could raise you store minimum purchase high enough to prevent someone buying
one piece.
But since you accept off-site, that means that the buyer (serious or otherwise)
is entitled to your information before they pay anything.
NR
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| | | | Author: | jbroman | Posted: | Sep 3, 2024 12:25 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 42 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
|
On this page you can restrict buyers with negative feedback.
https://www.bricklink.com/v2/mystore/management.page
Unless you have your address on your splash page or terms page, a buyer wouldn’t
know where you live until they make a purchase.
Our stores only show our province and does not break it down any further.
If you are so worried about buyers knowing where you live, then maybe being a
seller isn’t for you.
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| | | | Author: | Nubs_Select | Posted: | Sep 3, 2024 12:27 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 40 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
|
Some thoughts as this has been something I’ve thought about quite a bit prior.
1. If someone is using bricklink to get address to rob people then that’s actually
beneficial to you as a seller compared to a regular theft as this way there would
be a “paper” trail and if there was ever a “professional” their I highly doubt
they were go for a store at a personal residence while leavening such a paper
trail behind online, then goes for what is likely a multi hour drive past countless
security cameras to break in to a house to then spend hours going from their
vehicle into your house, possibly up and down a flight of stairs each time, to
carry out 1-2 “large” sets and the repeat for hours on end and hope they never
wake you up and hope your house security alarm never triggers.
2. As much as it would be for “peace of mind” to not show the address, in many
places to the best of my understanding they must be shown by law so I don’t think
they would make an exception for Canada. In Addition if you have that much inventory
that a thief would make time to go rob you compared to their local lego store
then odds are at that point you are going to be a registered business in which
case your address is already public and you likely have business Insurance and
a good security system
Hope these opinions can help “relax” things a little as I know that this can
be a concern
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| | | | Author: | ScubaSteve | Posted: | Sep 3, 2024 12:39 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 38 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
|
Hang on a minute. Perhaps this buyer is apprehensive of others and their intention
to send items he is paying for. Perhaps he/she has a budget and can only afford
to purchase items 1 at a time.
Perhaps you have something to hide by not wanting your address known in a transaction.
Of course all Buyers should know the Seller's "place of purchase".
He/she paid for that and disclosure is a part of any legal contract otherwise
the contract/purchase is an unconscionable contract.
Where exactly does Bricklink disclose its patrons physical addresses? So what
if people know I am from Alberta Canada.
Lego can be quite bulky and often heavy in multiple amounts to simply "steal".
I don't get your point, all I see is opinionated paranoia.
I don't know who this "buyer" is you refer to but I personally think
you should not be forming such opinions and intentions on others. I have the
better part of 50 transactions on this site and 95% of those were "1 item".
Would you like to suggest I am doing what you allege?
Bricklink 100% needs to disclose some information to facilitate a transaction
before the Order/Invoice stage. This way both the Buyer and Seller will have
a rough idea of the costs in doing that business. Not to mention having confidence
in Bricklink that they are facilitating a fair transaction based on the reasonable
person standard.
Turn your argument upside down for a minute. Bricklink does not disclose the
Seller or Buyers address and something goes wrong in a transaction. Then Bricklink
has liability issues.
We (all of us) as Buyers and Sellers acknowledge this when we use the services
of Bricklink. If people don't like that, then they should not use these Bricklink
services.
Lets say Bricklink does this (not provide addresses), similar to Ebay. Then the
cost of doing business for Bricklink goes up, that cost is forwarded onto its
patrons and your 3-4% turns into 15-18% in unrecoverable cost. That cost becomes
unviable in doing Lego in a secondary market.
Any contract has 2 elements, an Offer and an Acceptance. The address is needed
for that purpose only. I agree that Bricklink should never just have everyone's
address out there for all to see (privacy), but 100% the address should be on
the Order/Invoice. That is a legal requirement in Canada. A generalized location
again is required to facilitate a transaction.
I agree there is some argument to not have the physical address on an "Order",
because at that stage the goods have not been paid for. Perhaps that macro can
be changed to "Alberta Canada" in my instance.
Your home insurance in Canada allows for specified items and collections to have
a standalone policy addition.
What gives you the right to make such assumptions of another person without knowing
their needs/wants/reasons?
When we (I mean all of us) begin to think like this as a community it has a negative
impact on all of us from multiple perspectives.
Lego is meant to be fun, as are hobbies, and even having a shop on Bricklink.
This thread is not helpful, it is downright offensive!
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| | | | Author: | popsicle | Posted: | Sep 3, 2024 12:43 | Subject: | Re: Buyer should not see the seller's address | Viewed: | 85 times | Topic: | Suggestions | |
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| In Suggestions, Fornoggg writes:
| I have a buyer with negative feedback buying single items from different stores
in the same region. This makes me so uncomfortable. Anyone with any intention
can look up stores in their area, see exactly what their inventory is (and I
know some of us have a ton of valuable sets), commit to buying a single item
and then getting all sorts of information about the seller. I feel like this
guy is scoping out houses to go rob.
I don't think buyers should know what the address of the seller is. It serves
them no purpose. They will get to the see the address when they pay and receive
the parcel. Bricklink should be keeping this information private.
|
It’s a valid point and somewhat fair assessment of the possibility. That said,
you’d need to establish (make concise) what constitutes a financial transaction
in the context of this site. Contractually with agreed upon ToS, it’s when an
order is placed, regardless the presence of payment. Though more broadly, any
financial transaction would require that money/goods/services or assets are exchanged
before it’s considered "transacted" Outside of IC and absent that exchange,
it’s a request to buy with site-enforced commitment. So yeah, no personal information
needed beyond what the site already confers to the other party, as your reputation.
In other words, don’t really see the need to display the vendor’s address prior
to money exchange, either. Not knowing the technical difficulties of implementing
such, given the various types of transactions still offered here, I nonetheless
vote, yes.
It's personally inconsequential anyway, considering it wouldn’t affect us
much, 95% of our transactions being IC. Guess I'm just throwing thoughts
into the mix, also considering we've used from day one, PO Boxes for our
online footprint… Albeit, not with the same concern.
-popsicle
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