Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud… PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud… PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
PayPal is very reasonable in many cases. They aren’t some mindless machine. An
example is the only PayPal case I’ve ever had, the buyer purchased something
on eBay (before eBay payments) and then several months later filled a claim for
that order saying they never authorized the purchase (or something similar).
I simply showed PayPal that they left feedback for that order and the case was
resolved in my favor. Tracking might be the norm and the rules but that doesn’t
mean there is no hope for the seller as they resolve things in a case by case
basis
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
PayPal is very reasonable in many cases. They aren’t some mindless machine. An
example is the only PayPal case I’ve ever had, the buyer purchased something
on eBay (before eBay payments) and then several months later filled a claim for
that order saying they never authorized the purchase (or something similar).
I simply showed PayPal that they left feedback for that order and the case was
resolved in my favor. Tracking might be the norm and the rules but that doesn’t
mean there is no hope for the seller as they resolve things in a case by case
basis
(Forgot to include that the feedback specifically stated they were happy with
the purchase or something, and yes tracking was involved but when dealing with
a non authorized purchase that isn’t important to paypal but this is just an
example to show that things can still be resolved in the sellers favour beyond
simply “tracking”)
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
PayPal is very reasonable in many cases. They aren’t some mindless machine. An
example is the only PayPal case I’ve ever had, the buyer purchased something
on eBay (before eBay payments) and then several months later filled a claim for
that order saying they never authorized the purchase (or something similar).
I simply showed PayPal that they left feedback for that order and the case was
resolved in my favor. Tracking might be the norm and the rules but that doesn’t
mean there is no hope for the seller as they resolve things in a case by case
basis
(Forgot to include that the feedback specifically stated they were happy with
the purchase or something, and yes tracking was involved but when dealing with
a non authorized purchase that isn’t important to paypal but this is just an
example to show that things can still be resolved in the sellers favour beyond
simply “tracking”)
These are two different cases! Here the buyer has opened a case for non-delivery.
Only the proof of delivery counts.
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
PayPal is very reasonable in many cases. They aren’t some mindless machine. An
example is the only PayPal case I’ve ever had, the buyer purchased something
on eBay (before eBay payments) and then several months later filled a claim for
that order saying they never authorized the purchase (or something similar).
I simply showed PayPal that they left feedback for that order and the case was
resolved in my favor. Tracking might be the norm and the rules but that doesn’t
mean there is no hope for the seller as they resolve things in a case by case
basis
(Forgot to include that the feedback specifically stated they were happy with
the purchase or something, and yes tracking was involved but when dealing with
a non authorized purchase that isn’t important to paypal but this is just an
example to show that things can still be resolved in the sellers favour beyond
simply “tracking”)
These are two different cases! Here the buyer has opened a case for non-delivery.
Only the proof of delivery counts.
Hence why I specify mentioned it wasn’t… what I was getting at is that PayPal
will look at each case on a case by case basis and not simply use sweeping measures
across all cases… at this point I won’t respond further as it seems this is being
intentionally misunderstood
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
PayPal is very reasonable in many cases. They aren’t some mindless machine. An
example is the only PayPal case I’ve ever had, the buyer purchased something
on eBay (before eBay payments) and then several months later filled a claim for
that order saying they never authorized the purchase (or something similar).
I simply showed PayPal that they left feedback for that order and the case was
resolved in my favor. Tracking might be the norm and the rules but that doesn’t
mean there is no hope for the seller as they resolve things in a case by case
basis
(Forgot to include that the feedback specifically stated they were happy with
the purchase or something, and yes tracking was involved but when dealing with
a non authorized purchase that isn’t important to paypal but this is just an
example to show that things can still be resolved in the sellers favour beyond
simply “tracking”)
These are two different cases! Here the buyer has opened a case for non-delivery.
Only the proof of delivery counts.
Hence why I specify mentioned it wasn’t… what I was getting at is that PayPal
will look at each case on a case by case basis and not simply use sweeping measures
across all cases… at this point I won’t respond further as it seems this is being
intentionally misunderstood
But you’ve only been going back and forth for 11 posts what’s 1 more
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
PayPal is very reasonable in many cases. They aren’t some mindless machine. An
example is the only PayPal case I’ve ever had, the buyer purchased something
on eBay (before eBay payments) and then several months later filled a claim for
that order saying they never authorized the purchase (or something similar).
I simply showed PayPal that they left feedback for that order and the case was
resolved in my favor. Tracking might be the norm and the rules but that doesn’t
mean there is no hope for the seller as they resolve things in a case by case
basis
(Forgot to include that the feedback specifically stated they were happy with
the purchase or something, and yes tracking was involved but when dealing with
a non authorized purchase that isn’t important to paypal but this is just an
example to show that things can still be resolved in the sellers favour beyond
simply “tracking”)
These are two different cases! Here the buyer has opened a case for non-delivery.
Only the proof of delivery counts.
Hence why I specify mentioned it wasn’t… what I was getting at is that PayPal
will look at each case on a case by case basis and not simply use sweeping measures
across all cases… at this point I won’t respond further as it seems this is being
intentionally misunderstood
But you’ve only been going back and forth for 11 posts what’s 1 more
Oh, and his reason for wanting to cancel is that it is taking too long to arrive!
if you call Paypal and let them know they might be able to help. considering
its been only 24 hours since paid and they are filling a claim for it "taking
to long to arrive" then paypal should be able to see that as obvious fraud
and hopefully help
Paypal is not interested in that. They will ask for proof of dispatch, which
the seller does not have. So they decide in favour of the buyer. If someone has
paid with Paypal, I have never sent it without tracking.
to a point yes and so does ebay. however ebay if they suspect fraud (such as
saying something hasn't arrived in less then 24 hours) then they are known
to sometimes look into it and side with the seller. seller protection does exist
even if it usually doesn't seem like it so id expect Paypal would consider
something similar if presented with all of the available info
Ebay is not Paypal and certainly not Bricklink! Bricklink doesn't care, Paypal
only checks whether the parcel has been delivered or not and Ebay often refunds
the money to the buyer out of its own pocket.
That doesn’t mean PayPal simply greenlights fraud…
Did I say that?
Yes. When you said “ Paypal only checks whether the parcel has been delivered”
which is a completely incorrect. There is lots more that goes into it then that
as if they only did then they would greenlight fraud
PayPal used to be owned by
eBay so on the internal side they likely have a lot in common. It’s not a 100%
guaranteed but if someone files a PayPal claim less then 24 hours after the payment
is made for an online order saying it hasn’t arrived while sending messages to
the seller that they no longer want the items I wouldn’t be surprised if PayPal
sides (at least in part) with the seller. Yes PayPal will side with the buyer
if there is no tracking but that is for if the buyer says they haven’t gotten
the package yet within a reasonable time frame. Even Amazon in many cases doesn’t
deliver that fast much less a local government run mail company. Worst case scenario
PayPal sides with the buyer but the buyer will likely have it marked permanently
on their online banking accounts so if they do it again it will be even less
likely and if this has already happened then it’s even more possible they will
side with the seller. PayPal does not simply, “see case, no tracking, refund”.
If they did that then everyone would file a claim on every payment so they have
massive internal measures in place to prevent fraud
Just to clarify when referring to “everyone filing a claim” I’m specifically
referring to payments without tracking and “every” is not to be taken as literally
100/100 people
Paypal will inform the buyer if the time between order and delivery is too short.
However, you are obliged to inform the seller that a case has been opened.
However, as soon as sufficient time has elapsed, the buyer sticks to his statement
to PayPal and the seller cannot show proof of delivery, PayPal will decide in
favour of the buyer.
Of course if it’s after the normal time has past then they will at that point
it’s no different then a standard PayPal case. Not sure what you’re trying to
get at with that. But in this case with all of the details is quite possible
that PayPal will see the obvious fraud attempt and it’s quite possible they will
side with the seller
What am I trying to say? PayPal requires proof of delivery from the seller. If
there is no proof, there is no seller protection. PayPal will only take action
if such cases occur frequently with a buyer. The buyer is then blocked by PayPal.
Any seller who expects anything else is living in a dream world.
PayPal is very reasonable in many cases. They aren’t some mindless machine. An
example is the only PayPal case I’ve ever had, the buyer purchased something
on eBay (before eBay payments) and then several months later filled a claim for
that order saying they never authorized the purchase (or something similar).
I simply showed PayPal that they left feedback for that order and the case was
resolved in my favor. Tracking might be the norm and the rules but that doesn’t
mean there is no hope for the seller as they resolve things in a case by case
basis
(Forgot to include that the feedback specifically stated they were happy with
the purchase or something, and yes tracking was involved but when dealing with
a non authorized purchase that isn’t important to paypal but this is just an
example to show that things can still be resolved in the sellers favour beyond
simply “tracking”)
These are two different cases! Here the buyer has opened a case for non-delivery.
Only the proof of delivery counts.
Hence why I specify mentioned it wasn’t… what I was getting at is that PayPal
will look at each case on a case by case basis and not simply use sweeping measures
across all cases… at this point I won’t respond further as it seems this is being
intentionally misunderstood
But you’ve only been going back and forth for 11 posts what’s 1 more
Hi everyone, thanks for all the replies, just to let you all know they did remove
the Paypal claim after some friendly persuasion, just waiting to see now what
feedback if any gets left or if they claim it hasn't arrived.
Have a great weekend everyone
Kev
I'm glad they were bale to review this for you! make sure to add the buyer
to your stop-list!
Hi all,
Had a buyer place an order for 1 part, invoiced yesterday, paid last night, shipped
this morning, and now just received a Paypal notification that the payment is
on hold as he has placed a none shipping claim as he hasn't received the
order. Now I have a message saying he wants to cancel the order after it has
been shipped. However because it has been paid and marked as shipped I cannot
now raise a NPB even though he has stopped the payment, The whole order plus
first class shipping was only for £2.49! But as I don't have a tracking number
due to low value, I cannot prove shipping to Paypal. Any ideas?
Regards
Kev
Call PayPal, they will help. There is also seller protection at PayPal, also
when you don't have a tracking number. And in this case it is clear, what
the buyer expect.
Hi all,
Had a buyer place an order for 1 part, invoiced yesterday, paid last night, shipped
this morning, and now just received a Paypal notification that the payment is
on hold as he has placed a none shipping claim as he hasn't received the
order. Now I have a message saying he wants to cancel the order after it has
been shipped. However because it has been paid and marked as shipped I cannot
now raise a NPB even though he has stopped the payment, The whole order plus
first class shipping was only for £2.49! But as I don't have a tracking number
due to low value, I cannot prove shipping to Paypal. Any ideas?
Regards
Kev
It wouldn't surprise me if they have bought a 10p or similar part as part
of an easy buy wants list and paid for it without looking too closely, then realised
that they have been charged £2.49 for one cheap part and wanted to cancel.
Hi all,
Had a buyer place an order for 1 part, invoiced yesterday, paid last night, shipped
this morning, and now just received a Paypal notification that the payment is
on hold as he has placed a none shipping claim as he hasn't received the
order. Now I have a message saying he wants to cancel the order after it has
been shipped. However because it has been paid and marked as shipped I cannot
now raise a NPB even though he has stopped the payment, The whole order plus
first class shipping was only for £2.49! But as I don't have a tracking number
due to low value, I cannot prove shipping to Paypal. Any ideas?
Regards
Kev
Hi all,
Had a buyer place an order for 1 part, invoiced yesterday, paid last night, shipped
this morning, and now just received a Paypal notification that the payment is
on hold as he has placed a none shipping claim as he hasn't received the
order. Now I have a message saying he wants to cancel the order after it has
been shipped. However because it has been paid and marked as shipped I cannot
now raise a NPB even though he has stopped the payment, The whole order plus
first class shipping was only for £2.49! But as I don't have a tracking number
due to low value, I cannot prove shipping to Paypal. Any ideas?
Regards
Kev
It's a shame that you received an order from someone who doesn't understand
anything.
(Of course we really don't want that kind of buyers here in the first place)
However, there is something you can do though to prevent this happening in the
future.
If you go to shipping options you can add a note per shipping option that will
be shown to the buyer at checkout. Here you can say for example that items
will be shipped within 1-2 days or whatever you want.
United Kingdom, England
Canada, Ontario
Luxembourg
USA, Montana
Germany, Bayern
Italy, Veneto
Netherlands, Overijssel