Discussion Forum: Thread 360406

 Author: aboyer View Messages Posted By aboyer
 Posted: Jul 25, 2024 10:35
 Subject: Is following terms valid for neg feedback?
 Viewed: 248 times
 Topic: Feedback
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aboyer (252)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 9, 2015 Contact Member Buyer
Buying Privileges - OK
Stores have terms, right? Timing, costs, return policy. If you comply with every
last detail of the terms - say, by returning parts you are unhappy with - is
that considered a valid reason to leave negative feedback?

From what I can see in the "list of reasons we will remove feedback,"
it is. That's sort of bizarre to me.

I got my first negative feedback, and like others here, boy should I have paid
more attention to the store's long record of malpractice before ordering.
But it feels weird that the actual comment on the feedback is, "He returned
parts he was unhappy with."
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jul 25, 2024 11:24
 Subject: Re: Is following terms valid for neg feedback?
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 Topic: Feedback
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zorbanj (1033)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Feedback, aboyer writes:
  
I got my first negative feedback, and like others here, boy should I have paid
more attention to the store's long record of malpractice before ordering.
But it feels weird that the actual comment on the feedback is, "He returned
parts he was unhappy with."

Hope you added that store to your least favorite list.

Curious, what made you place your order there? In addition to the store's
feedback record, the prices for even common pieces are quite high.
 Author: aboyer View Messages Posted By aboyer
 Posted: Jul 25, 2024 11:38
 Subject: Re: Is following terms valid for neg feedback?
 Viewed: 76 times
 Topic: Feedback
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aboyer (252)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 9, 2015 Contact Member Buyer
Buying Privileges - OK
In Feedback, zorbanj writes:
  
Hope you added that store to your least favorite list.

Yup.

  
Curious, what made you place your order there? In addition to the store's
feedback record, the prices for even common pieces are quite high.

A couple of rare pieces I needed, all in the same place.
 Author: kittybrickz View Messages Posted By kittybrickz
 Posted: Jul 25, 2024 12:07
 Subject: Re: Is following terms valid for neg feedback?
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 Topic: Feedback
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kittybrickz (814)

Location:  Canada, British Columbia
Member Since Contact Type Status
Sep 3, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: KittyBrickz
In Feedback, aboyer writes:
  In Feedback, zorbanj writes:
  
Hope you added that store to your least favorite list.

Yup.

  
Curious, what made you place your order there? In addition to the store's
feedback record, the prices for even common pieces are quite high.

A couple of rare pieces I needed, all in the same place.

Ugh, it's a crap feeling, looks like they dont care about getting or receiving
negs, after the first 10 or so one must get numb to it LOL
 Author: Adjour View Messages Posted By Adjour
 Posted: Jul 25, 2024 12:13
 Subject: Re: Is following terms valid for neg feedback?
 Viewed: 66 times
 Topic: Feedback
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Adjour (2755)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Chili is a Bit Spicy
In Feedback, kittybrickz writes:
  In Feedback, aboyer writes:
  In Feedback, zorbanj writes:
  
Hope you added that store to your least favorite list.

Yup.

  
Curious, what made you place your order there? In addition to the store's
feedback record, the prices for even common pieces are quite high.

A couple of rare pieces I needed, all in the same place.

Ugh, it's a crap feeling, looks like they dont care about getting or receiving
negs, after the first 10 or so one must get numb to it LOL

I doubt they are numb, seeing how they respond to replies (professional, with
a touch of emotional). But I'd wager with a store that big negs don't
matter because it the store still sells plenty.


Crystal
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 25, 2024 13:39
 Subject: Re: Is following terms valid for neg feedback?
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 Topic: Feedback
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yorbrick (1209)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
  I doubt they are numb, seeing how they respond to replies (professional, with
a touch of emotional). But I'd wager with a store that big negs don't
matter because it the store still sells plenty.

I have no doubt you are correct. It looks like an attitude of "we don't
need to improve as people keep buying from us".
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Jul 25, 2024 12:39
 Subject: Re: Is following terms valid for neg feedback?
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Ziegelmeister (624)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Feedback, zorbanj writes:
  In Feedback, aboyer writes:
  
I got my first negative feedback, and like others here, boy should I have paid
more attention to the store's long record of malpractice before ordering.
But it feels weird that the actual comment on the feedback is, "He returned
parts he was unhappy with."

Hope you added that store to your least favorite list.

Curious, what made you place your order there? In addition to the store's
feedback record, the prices for even common pieces are quite high.

You know they're not popular when they're already on your least favorited
list.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 25, 2024 11:28
 Subject: Re: Is following terms valid for neg feedback?
 Viewed: 67 times
 Topic: Feedback
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
In Feedback, aboyer writes:
  Stores have terms, right? Timing, costs, return policy. If you comply with every
last detail of the terms - say, by returning parts you are unhappy with - is
that considered a valid reason to leave negative feedback?

From what I can see in the "list of reasons we will remove feedback,"
it is. That's sort of bizarre to me.

I got my first negative feedback, and like others here, boy should I have paid
more attention to the store's long record of malpractice before ordering.
But it feels weird that the actual comment on the feedback is, "He returned
parts he was unhappy with."

Pretty much anything can be a “valid reason” for neutral/negative feedback. Luckily
as a buyer (especially with lots of feedback like you) it won’t affect you in
any way ok bricklink.
 Author: Adjour View Messages Posted By Adjour
 Posted: Jul 25, 2024 12:17
 Subject: Re: Is following terms valid for neg feedback?
 Viewed: 60 times
 Topic: Feedback
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Adjour (2755)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Chili is a Bit Spicy
In Feedback, aboyer writes:
  Stores have terms, right? Timing, costs, return policy. If you comply with every
last detail of the terms - say, by returning parts you are unhappy with - is
that considered a valid reason to leave negative feedback?

From what I can see in the "list of reasons we will remove feedback,"
it is. That's sort of bizarre to me.

I got my first negative feedback, and like others here, boy should I have paid
more attention to the store's long record of malpractice before ordering.
But it feels weird that the actual comment on the feedback is, "He returned
parts he was unhappy with."

The tracking/shipping terms are archaic to me. My goodness.
 Author: brikomania View Messages Posted By brikomania
 Posted: Jul 26, 2024 06:53
 Subject: Re: Is following terms valid for neg feedback?
 Viewed: 73 times
 Topic: Feedback
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brikomania (10255)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status
Jun 24, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brikomania
In Feedback, aboyer writes:
  Stores have terms, right? Timing, costs, return policy. If you comply with every
last detail of the terms - say, by returning parts you are unhappy with - is
that considered a valid reason to leave negative feedback?

From what I can see in the "list of reasons we will remove feedback,"
it is. That's sort of bizarre to me.

I got my first negative feedback, and like others here, boy should I have paid
more attention to the store's long record of malpractice before ordering.
But it feels weird that the actual comment on the feedback is, "He returned
parts he was unhappy with."

Keep saying it, no way that people with a 2% non positive feedback ratio should
have open stores...
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 26, 2024 07:15
 Subject: Re: Is following terms valid for neg feedback?
 Viewed: 79 times
 Topic: Feedback
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yorbrick (1209)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Feedback, brikomania writes:
  In Feedback, aboyer writes:
  Stores have terms, right? Timing, costs, return policy. If you comply with every
last detail of the terms - say, by returning parts you are unhappy with - is
that considered a valid reason to leave negative feedback?

From what I can see in the "list of reasons we will remove feedback,"
it is. That's sort of bizarre to me.

I got my first negative feedback, and like others here, boy should I have paid
more attention to the store's long record of malpractice before ordering.
But it feels weird that the actual comment on the feedback is, "He returned
parts he was unhappy with."

Keep saying it, no way that people with a 2% non positive feedback ratio should
have open stores...

The problem with such an algorithmic approach is that it could affect new users
in an unintended way. If a seller has 40 feedback for selling and gets a negative
(possibly unwarranted), then is there no way they should be allowed to remain
open? Any new sellers offering low prices could be instantly shut down by a rival
seller buying from them and then leaving a negative. Even bigger stores could
be affected by placing multiple orders, then leaving multiple negatives.

It is far better to allow buyers to make the decision themselves based on the
level of risk they want to take.