Discussion Forum: Thread 360375

 Author: Dr.Stone View Messages Posted By Dr.Stone
 Posted: Jul 24, 2024 16:39
 Subject: Change Email Adress
 Viewed: 87 times
 Topic: Technical Issues
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Dr.Stone (1348)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Jan 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Bricks Hospital
Hello everyone,

Can anyone say me how can I change my Email? Because I have no Access anymore
to my old Email Account??

I hope you can help me.

Thanks in advance.

Andy
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 24, 2024 17:30
 Subject: Re: Change Email Adress
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 Topic: Technical Issues
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1001bricks (55907)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
In Technical Issues, Dr.Stone writes:
  Hello everyone,

Can anyone say me how can I change my Email? Because I have no Access anymore
to my old Email Account??

I hope you can help me.

Thanks in advance.

Andy


Of course you must be logged in...

https://www.bricklink.com/pref_email.asp

If you can't, then, it's another problem.
 Author: Dr.Stone View Messages Posted By Dr.Stone
 Posted: Jul 24, 2024 17:42
 Subject: Re: Change Email Adress
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 Topic: Technical Issues
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Dr.Stone (1348)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Jan 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Bricks Hospital
Sadly i cant log in to my old account because he is deleted.
The Support Team is contacted but i get no answer.



In Technical Issues, 1001bricks writes:
  In Technical Issues, Dr.Stone writes:
  Hello everyone,

Can anyone say me how can I change my Email? Because I have no Access anymore
to my old Email Account??

I hope you can help me.

Thanks in advance.

Andy


Of course you must be logged in...

https://www.bricklink.com/pref_email.asp

If you can't, then, it's another problem.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 24, 2024 18:04
 Subject: Re: Change Email Adress
 Viewed: 47 times
 Topic: Technical Issues
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1001bricks (55907)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
In Technical Issues, Dr.Stone writes:
  Sadly i cant log in to my old account because he is deleted.

You should have received a special e-mail to reactivate it.

But an old account?
You can't have 2 active accounts here.
If so, this is more or less normal.





  The Support Team is contacted but i get no answer.



In Technical Issues, 1001bricks writes:
  In Technical Issues, Dr.Stone writes:
  Hello everyone,

Can anyone say me how can I change my Email? Because I have no Access anymore
to my old Email Account??

I hope you can help me.

Thanks in advance.

Andy


Of course you must be logged in...

https://www.bricklink.com/pref_email.asp

If you can't, then, it's another problem.
 Author: Dr.Stone View Messages Posted By Dr.Stone
 Posted: Jul 25, 2024 00:09
 Subject: (Cancelled)
 Viewed: 40 times
 Topic: Technical Issues
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Dr.Stone (1348)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Jan 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Bricks Hospital
(Cancelled)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 25, 2024 08:29
 Subject: Re: Change Email Adress
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 Topic: Technical Issues
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1001bricks (55907)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
In Technical Issues, Dr.Stone writes:
  I mean an old Email Account No Double Bricklink Account.
I cant see a Special Mail in my new Email Account

Ah OK, but then, you can't simply change your e-mail address to the new one
on BrickLink?
Apparently you're logged in, so it should be possible.

Or there's something I don't understand
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jul 25, 2024 09:00
 Subject: Re: Change Email Adress
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 Topic: Technical Issues
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peregrinator (1122)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
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Seller Ships to My Country Store: Faber Family Bricks
In Technical Issues, 1001bricks writes:
  In Technical Issues, Dr.Stone writes:
  I mean an old Email Account No Double Bricklink Account.
I cant see a Special Mail in my new Email Account

Ah OK, but then, you can't simply change your e-mail address to the new one
on BrickLink?
Apparently you're logged in, so it should be possible.

Or there's something I don't understand

I think one needs access to one's former email account in order to confirm
the change to a new email address?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 25, 2024 09:26
 Subject: Re: Change Email Adress
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 Topic: Technical Issues
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Technical Issues, peregrinator writes:
  […]
  Or there's something I don't understand

I think one needs access to one's former email account in order to confirm
the change to a new email address?

I think so too: that’s SOP to check you’re really the owner.  Otherwise someone
with “only” the username and password, or who profits from a coffee break of
the real user, could steal the account.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 25, 2024 09:31
 Subject: Re: Change Email Adress
 Viewed: 47 times
 Topic: Technical Issues
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1001bricks (55907)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
In Technical Issues, SylvainLS writes:
  In Technical Issues, peregrinator writes:
  […]
  Or there's something I don't understand

I think one needs access to one's former email account in order to confirm
the change to a new email address?

I think so too: that’s SOP to check you’re really the owner.  Otherwise someone
with “only” the username and password, or who profits from a coffee break of
the real user, could steal the account.

Yep, I understand you both, but if you've access to someone's computer
while a coffee break, you may also be able to read his e-mails...

Anyway, you're right it's probably the case here, but one should invent
a procedure in this case, which may not be so rare and blocks the user and will
take Help Desk precious time.
 Author: Dr.Stone View Messages Posted By Dr.Stone
 Posted: Jul 25, 2024 11:11
 Subject: Re: Change Email Adress
 Viewed: 56 times
 Topic: Technical Issues
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Dr.Stone (1348)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
Jan 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Bricks Hospital
Maybe the Bricklink Support answer to my supporticket in the next time, then
can Bricklink proove that i the real Dr.Stone. I have read that Bricklink will
be a supportticket in this Case. I hate waiting.
In Technical Issues, 1001bricks writes:
  In Technical Issues, SylvainLS writes:
  In Technical Issues, peregrinator writes:
  […]
  Or there's something I don't understand

I think one needs access to one's former email account in order to confirm
the change to a new email address?

I think so too: that’s SOP to check you’re really the owner.  Otherwise someone
with “only” the username and password, or who profits from a coffee break of
the real user, could steal the account.

Yep, I understand you both, but if you've access to someone's computer
while a coffee break, you may also be able to read his e-mails...

Anyway, you're right it's probably the case here, but one should invent
a procedure in this case, which may not be so rare and blocks the user and will
take Help Desk precious time.
 Author: littlejomo View Messages Posted By littlejomo
 Posted: Dec 30, 2024 16:37
 Subject: Re: Change Email Adress
 Viewed: 48 times
 Topic: Technical Issues
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littlejomo (855)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 31, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Little Jomo's
In Technical Issues, Dr.Stone writes:
  Maybe the Bricklink Support answer to my supporticket in the next time, then
can Bricklink proove that i the real Dr.Stone. I have read that Bricklink will
be a supportticket in this Case. I hate waiting.
In Technical Issues, 1001bricks writes:
  In Technical Issues, SylvainLS writes:
  In Technical Issues, peregrinator writes:
  […]
  Or there's something I don't understand

I think one needs access to one's former email account in order to confirm
the change to a new email address?

I think so too: that’s SOP to check you’re really the owner.  Otherwise someone
with “only” the username and password, or who profits from a coffee break of
the real user, could steal the account.

Yep, I understand you both, but if you've access to someone's computer
while a coffee break, you may also be able to read his e-mails...

Anyway, you're right it's probably the case here, but one should invent
a procedure in this case, which may not be so rare and blocks the user and will
take Help Desk precious time.

Did you have any luck with this? I am in the same situation