Discussion Forum: Thread 360372

 Author: NJC View Messages Posted By NJC
 Posted: Jul 24, 2024 15:41
 Subject: Store Suspended
 Viewed: 237 times
 Topic: Selling
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NJC (961)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Not Just Collectibles
Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

Thanks
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jul 24, 2024 15:46
 Subject: Re: Store Suspended
 Viewed: 86 times
 Topic: Selling
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peregrinator (1122)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Faber Family Bricks
In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

It could be anything, typically there is something in a store's terms that
violates BL's TOS.
 Author: NJC View Messages Posted By NJC
 Posted: Jul 24, 2024 16:02
 Subject: Re: Store Suspended
 Viewed: 92 times
 Topic: Selling
 Report:
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NJC (961)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Not Just Collectibles
In Selling, peregrinator writes:
  In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

It could be anything, typically there is something in a store's terms that
violates BL's TOS.

Since I had no issues with any sales, that might be it. Let's hope BL gets
back to me with more info, so I know what I can do.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 24, 2024 15:46
 Subject: Re: Store Suspended
 Viewed: 78 times
 Topic: Selling
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
BrickLink Inventories Administrator (?)
In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

Thanks

common things might include but arent limited to, accepting offsite payments
if taxes are involved, accepting friends and family payments, listing non-lego
items, repeated offences of listing things (such as listing incomplete figures
repeatedly), etc. do any of these sound familiar? sharing your terms might help.
 Author: NJC View Messages Posted By NJC
 Posted: Jul 24, 2024 16:01
 Subject: Re: Store Suspended
 Viewed: 86 times
 Topic: Selling
 Report:
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NJC (961)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Not Just Collectibles
In Selling, Nubs_Select writes:
  In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

Thanks

common things might include but arent limited to, accepting offsite payments
if taxes are involved, accepting friends and family payments, listing non-lego
items, repeated offences of listing things (such as listing incomplete figures
repeatedly), etc. do any of these sound familiar? sharing your terms might help.

None of this sounds familiar. I had no issues since I started selling here.
It might be the terms which are also the terms I had from day one, so I will
wait with posting them until I hear from BL to make sure we tackle the issue.

Thanks for your response
 Author: NJC View Messages Posted By NJC
 Posted: Jul 25, 2024 12:45
 Subject: Re: Store Suspended
 Viewed: 77 times
 Topic: Selling
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NJC (961)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Not Just Collectibles
In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

Thanks

Does anyone know any other way of contacting Bricklink except the contact form
so this can be resolved?

Thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 25, 2024 12:52
 Subject: Re: Store Suspended
 Viewed: 64 times
 Topic: Selling
 Report:
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
BrickLink Inventories Administrator (?)
In Selling, NJC writes:
  In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

Thanks

Does anyone know any other way of contacting Bricklink except the contact form
so this can be resolved?

Thanks

Just via the helpdesk (email goes to the same place) and unfortunately there
isn’t anything else. It can take a few weeks
 Author: NJC View Messages Posted By NJC
 Posted: Jul 25, 2024 12:56
 Subject: Re: Store Suspended
 Viewed: 71 times
 Topic: Selling
 Report:
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BrickLink
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NJC (961)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Not Just Collectibles
In Selling, Nubs_Select writes:
  In Selling, NJC writes:
  In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

Thanks

Does anyone know any other way of contacting Bricklink except the contact form
so this can be resolved?

Thanks

Just via the helpdesk (email goes to the same place) and unfortunately there
isn’t anything else. It can take a few weeks

Thanks for your reply. That would be horrible, so let's keep our fingers
crossed.
 Author: NJC View Messages Posted By NJC
 Posted: Aug 1, 2024 19:28
 Subject: Re: Store Suspended
 Viewed: 112 times
 Topic: Selling
 Report:
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NJC (961)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Not Just Collectibles
In Selling, NJC writes:
  Hello everyone,

I just fulfilled an order and updated the info for the buyer and wanted to upload
some more items after that and got this message:

Store Suspended
On Jul 24, 2024
Reason: Violation of BrickLink's Terms of Service

Now the Terms of Service are very broad and I have no clue what I have done.
Is there anyway to find out?

I have also contacted Bricklink via the given contact form, but wanted to see
if there is anything else I can do to speed this up.

Thanks

Thanks for handling this quickly and professionally.
It was indeed something in the T&C which has been fixed now.

Happy building
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 1, 2024 19:35
 Subject: (Cancelled)
 Viewed: 56 times
 Topic: Selling
Cancel Message
Cancel
BrickLink
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
BrickLink Inventories Administrator (?)
(Cancelled)