| Discussion Forum: Thread 358175 |
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| | | Author: | Sterra  | | Posted: | May 25, 2024 08:56 | | Subject: | Account was hacked | | Viewed: | 174 times | | Topic: | General | |
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| Got an email this morning saying my account was logged into by a new device.
It wasn't me.
Where do I contact support? I got lost in the "search topics" page
Multiple times this week I was logged out of my store, despite using the same
computer and quick access tab every time. I would wait five minutes and log
in again and it would work. I changed my password 3 days ago because I thought
I had remembered wrong. I think these events are related.
Back up your store every night!
Sandra
TerraBrick
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| | | | | Author: | SylvainLS | | Posted: | May 25, 2024 09:04 | | Subject: | Re: Account was hacked | | Viewed: | 57 times | | Topic: | General | |
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| In General, Sterra writes:
| | Got an email this morning saying my account was logged into by a new device.
It wasn't me.
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Did you use BrickStore? I think that triggers these e-mails too.
| | Where do I contact support? I got lost in the "search topics" page
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https://www.bricklink.com/helpDesk.asp or bricklink@support.lego.com
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| | | | | | | Author: | Sterra | | Posted: | May 25, 2024 09:20 | | Subject: | Re: Account was hacked | | Viewed: | 75 times | | Topic: | General | |
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| In General, SylvainLS writes:
| | In General, Sterra writes:
| | Got an email this morning saying my account was logged into by a new device.
It wasn't me.
|
Did you use BrickStore? I think that triggers these e-mails too.
| | Where do I contact support? I got lost in the "search topics" page
|
https://www.bricklink.com/helpDesk.asp or bricklink@support.lego.com
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I did an inventory back-up at 11:30pm with Brickstore like every Friday night.
Login came at 4:01am Saturday
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| | | | | | | | | Author: | 1001bricks | | Posted: | May 25, 2024 10:15 | | Subject: | Re: Account was hacked | | Viewed: | 64 times | | Topic: | General | |
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| In General, Sterra writes:
| | In General, SylvainLS writes:
| | In General, Sterra writes:
| | Got an email this morning saying my account was logged into by a new device.
It wasn't me.
|
Did you use BrickStore? I think that triggers these e-mails too.
| | Where do I contact support? I got lost in the "search topics" page
|
https://www.bricklink.com/helpDesk.asp or bricklink@support.lego.com
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I did an inventory back-up at 11:30pm with Brickstore like every Friday night.
Login came at 4:01am Saturday
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If not done:
* first check if your account has your e-mail address in settings, not another
one,
* then immediately change your password for some HARD of exactly 15 chars (NOT
more) with mixed lower/upper/digits something not like any simple word or any
date...
* change this on BrickStore also,
* later on decide if you wish to activate OTP or not.
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| | | | | Author: | Nubs_Select | | Posted: | May 25, 2024 12:43 | | Subject: | Re: Account was hacked | | Viewed: | 47 times | | Topic: | General | |
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| In General, Sterra writes:
| | Got an email this morning saying my account was logged into by a new device.
It wasn't me.
Where do I contact support? I got lost in the "search topics" page
Multiple times this week I was logged out of my store, despite using the same
computer and quick access tab every time. I would wait five minutes and log
in again and it would work. I changed my password 3 days ago because I thought
I had remembered wrong. I think these events are related.
Back up your store every night!
Sandra
TerraBrick
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Just to double check, was the email actually from bricklink or was it a phishing
email?
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| | | | | Author: | Adjour | | Posted: | May 25, 2024 14:56 | | Subject: | Re: Account was hacked | | Viewed: | 46 times | | Topic: | General | |
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| In General, Sterra writes:
| | Got an email this morning saying my account was logged into by a new device.
It wasn't me.
Where do I contact support? I got lost in the "search topics" page
Multiple times this week I was logged out of my store, despite using the same
computer and quick access tab every time. I would wait five minutes and log
in again and it would work. I changed my password 3 days ago because I thought
I had remembered wrong. I think these events are related.
Back up your store every night!
Sandra
TerraBrick
|
Interesting, I wonder if us getting randomly logged out and whatnot could be
bots probing password logins for weakness.
I don't know 3rd party software and I get logged out in "bursts"
for a few days then not again.
Crystal
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Canada, Manitoba
France, Nouvelle-Aquitaine
USA, Tennessee