Discussion Forum: Thread 356912

 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 25, 2024 14:44
 Subject: Feedback
 Viewed: 317 times
 Topic: General
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Stuart9 (1457)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Top Slot
Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 25, 2024 14:48
 Subject: Re: Feedback
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 Topic: General
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yorbrick (1207)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

They have left positive for others. Hopefully they realise they have made an
error based on the comments and change the feedback.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 25, 2024 14:49
 Subject: Re: Feedback
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 Topic: General
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

Seems, as I've argued over the years, a misunderstanding of the BL "neutral"

https://www.bricklink.com/message.asp?ID=868453
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 25, 2024 17:02
 Subject: Re: Feedback
 Viewed: 80 times
 Topic: General
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yorbrick (1207)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In General, popsicle writes:
  In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

Seems, as I've argued over the years, a misunderstanding of the BL "neutral"

https://www.bricklink.com/message.asp?ID=868453

It looks more like a mistake when leaving feedback than a misunderstanding to
me. If they misunderstood what they were doing then why leave lots of positives
with similar comments previously?
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 25, 2024 17:03
 Subject: Re: Feedback
 Viewed: 84 times
 Topic: General
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Stuart9 (1457)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Top Slot
I think and hope that’s all it is.



In General, yorbrick writes:
  In General, popsicle writes:
  In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

Seems, as I've argued over the years, a misunderstanding of the BL "neutral"

https://www.bricklink.com/message.asp?ID=868453

It looks more like a mistake when leaving feedback than a misunderstanding to
me. If they misunderstood what they were doing then why leave lots of positives
with similar comments previously?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 25, 2024 18:14
 Subject: Re: Feedback
 Viewed: 56 times
 Topic: General
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Nubs_Select (4831)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
hopefully!
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 25, 2024 18:19
 Subject: Re: Feedback
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 Topic: General
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Stuart9 (1457)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Top Slot
Sadly no response so far.



In General, Nubs_Select writes:
  hopefully!
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 25, 2024 17:25
 Subject: Re: Feedback
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In General, yorbrick writes:
  In General, popsicle writes:
  In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

Seems, as I've argued over the years, a misunderstanding of the BL "neutral"

https://www.bricklink.com/message.asp?ID=868453

It looks more like a mistake when leaving feedback than a misunderstanding to
me. If they misunderstood what they were doing then why leave lots of positives
with similar comments previously?

Possibly. There are a few fallibilities commonly seen with the use of the neutral
feedback here, all argue for it's "neutral" impact as I see it.
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 25, 2024 17:08
 Subject: Re: Feedback
 Viewed: 60 times
 Topic: General
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The_Boyz_Bricks (491)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Red Bolt Bricks
In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

Bummer about that. Sorry man. Hope for the best!
 Author: brickman4you View Messages Posted By brickman4you
 Posted: Apr 25, 2024 17:47
 Subject: (Cancelled)
 Viewed: 85 times
 Topic: General
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brickman4you (2060)

Location:  USA, North Carolina
Member Since Contact Type Status
Aug 14, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: brickman4you
(Cancelled)
 Author: bahpstore View Messages Posted By bahpstore
 Posted: Apr 25, 2024 18:20
 Subject: (Cancelled)
 Viewed: 89 times
 Topic: General
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bahpstore (27672)

Location:  USA, Virginia
Member Since Contact Type Status
Sep 20, 2016 Contact Member Seller
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Store: BAHP Store
(Cancelled)
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 28, 2024 13:03
 Subject: Re: Feedback
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Stuart9 (1457)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Top Slot
Buyer changed feedback thankfully.

Posted neutral by mistake.




In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Apr 28, 2024 13:06
 Subject: Re: Feedback
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SylvainLS (52)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In General, Stuart9 writes:
  Buyer changed feedback thankfully.

Posted neutral by mistake.

Party time! 🥳
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 28, 2024 13:07
 Subject: Re: Feedback
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Stuart9 (1457)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Top Slot
Yep, mustard all round.




In General, SylvainLS writes:
  In General, Stuart9 writes:
  Buyer changed feedback thankfully.

Posted neutral by mistake.

Party time! 🥳
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 28, 2024 13:25
 Subject: Re: Feedback
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1001bricks (55733)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
Love you both!



In General, Stuart9 writes:
  Yep, mustard all round.

In General, SylvainLS writes:
  In General, Stuart9 writes:
  Buyer changed feedback thankfully.

Posted neutral by mistake.

Party time! 🥳
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 29, 2024 00:09
 Subject: Re: Feedback
 Viewed: 46 times
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Nubs_Select (4831)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
Pizza*
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 28, 2024 13:44
 Subject: Re: Feedback
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The_Boyz_Bricks (491)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Red Bolt Bricks
Congratulations! Back to a 100.00% praise rating! 🎉🎉
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 28, 2024 14:12
 Subject: Re: Feedback
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popsicle (6773)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In General, Stuart9 writes:
  Buyer changed feedback thankfully.

Posted neutral by mistake.




In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

Congrats, and well done to James as well.
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 28, 2024 14:59
 Subject: Re: Feedback
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Stuart9 (1457)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Top Slot
Thank you both for your input.




In General, popsicle writes:
  In General, Stuart9 writes:
  Buyer changed feedback thankfully.

Posted neutral by mistake.




In General, Stuart9 writes:
  Sadly it has now happened to me too.

A happy customer has posted neutral feedback.

Couldn’t expect to keep 100% forever but hate to lose it this way.

Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.

Oh well, it won’t affect sales as buyers can see the customer was happy with
items.

Congrats, and well done to James as well.