I emailed Lego asking for information about how they can explain/fix/communicate
about the delays and issues of the BL Help Desk.
First I got an email saying they would check with the customer support team about
the BL Help Desk problem.
Today I got a follow-up.
Here is what they said:
“I've received the reply of our support team, who've checked with the
BrickLink team.
They said that they're all caught up with customers' e-mails and requests.”
I emailed Lego asking for information about how they can explain/fix/communicate
about the delays and issues of the BL Help Desk.
First I got an email saying they would check with the customer support team about
the BL Help Desk problem.
Today I got a follow-up.
Here is what they said:
“I've received the reply of our support team, who've checked with the
BrickLink team.
They said that they're all caught up with customers' e-mails and requests.”
🤷🏻♂️
if that's true then i guess we are back to the messages disappearing into
the void again...
I emailed Lego asking for information about how they can explain/fix/communicate
about the delays and issues of the BL Help Desk.
First I got an email saying they would check with the customer support team about
the BL Help Desk problem.
Today I got a follow-up.
Here is what they said:
“I've received the reply of our support team, who've checked with the
BrickLink team.
They said that they're all caught up with customers' e-mails and requests.”
🤷🏻♂️
if that's true then i guess we are back to the messages disappearing into
the void again...
I emailed Lego asking for information about how they can explain/fix/communicate
about the delays and issues of the BL Help Desk.
First I got an email saying they would check with the customer support team about
the BL Help Desk problem.
Today I got a follow-up.
Here is what they said:
“I've received the reply of our support team, who've checked with the
BrickLink team.
They said that they're all caught up with customers' e-mails and requests.”
🤷🏻♂️
if that's true then i guess we are back to the messages disappearing into
the void again...
I emailed Lego asking for information about how they can explain/fix/communicate
about the delays and issues of the BL Help Desk.
First I got an email saying they would check with the customer support team about
the BL Help Desk problem.
Today I got a follow-up.
Here is what they said:
“I've received the reply of our support team, who've checked with the
BrickLink team.
They said that they're all caught up with customers' e-mails and requests.”
🤷🏻♂️
if that's true then i guess we are back to the messages disappearing into
the void again...
USA, Maryland
Canada, Ontario
Spain, Comunidad Valenciana
