| Discussion Forum: Thread 354716 |
|
 |
| | | Author: | Brian_C33  | | Posted: | Mar 5, 2024 19:55 | | Subject: | (Cancelled) | | Viewed: | 136 times | | Topic: | Help | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | Nubs_Select | | Posted: | Mar 5, 2024 20:04 | | Subject: | Re: Issuing a refund | | Viewed: | 30 times | | Topic: | Help | |
|
| | if you refund thru bricklink then it auto refunds the sales tax. |
|
| | | | | | | | | |
| | | | | | | Author: | Nubs_Select | | Posted: | Mar 5, 2024 20:05 | | Subject: | Re: Issuing a refund | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | if you refund thru bricklink then it auto refunds the sales tax.
|
|
|
|
| | | | | |
| | | | | Author: | jbroman | | Posted: | Mar 5, 2024 20:05 | | Subject: | Re: Issuing a refund | | Viewed: | 36 times | | Topic: | Help | |
|
| In Help, Brian_C33 writes:
| | Hi everybody,
Quick question. I am a seller in Canada and I had an order to United States.
I shipped the order and the buyer had an incorrect ZIP code and the package is
being returned to sender (me). This process takes weeks I was told by Canada
Post. The buyer acknowledge his mistake and I have been transparent through the
whole process. Sent the buyer tracking number, pics, etc. I have even offered
to refund him the amount paid, minus the states sales tax and PayPal fee. I have
not heard back from the buyer after 4 messages and they have been read. What
would you do as a seller? How does the buyer get the sales tax back? Any thoughts
would help. Thanks.
|
When you do the refund through BrickLink, it automatically calculates the sales
tax as well.
If you did the refund through PayPal, then you have to eat the sales tax portion
as there is no way to refund just that.
Did you also refund the shipping?
That is something that he should cover as it was his mistake.
You may also be hit with a return shipping fee by Canada Post.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Brian_C33 | | Posted: | Mar 5, 2024 20:54 | | Subject: | (Cancelled) | | Viewed: | 47 times | | Topic: | Help | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | Hal8472 | | Posted: | Mar 6, 2024 19:09 | | Subject: | Re: Issuing a refund | | Viewed: | 25 times | | Topic: | Help | |
|
| In Help, Brian_C33 writes:
| | Hi everybody,
Quick question. I am a seller in Canada and I had an order to United States.
I shipped the order and the buyer had an incorrect ZIP code and the package is
being returned to sender (me). This process takes weeks I was told by Canada
Post. The buyer acknowledge his mistake and I have been transparent through the
whole process. Sent the buyer tracking number, pics, etc. I have even offered
to refund him the amount paid, minus the states sales tax and PayPal fee. I have
not heard back from the buyer after 4 messages and they have been read. What
would you do as a seller? How does the buyer get the sales tax back? Any thoughts
would help. Thanks.
|
Havy you considered you may need to refund entirely if the buyer puts in a Paypal
claim? You have no proof of delivery. They seem to disregard that the buyer
could make an error with their address.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Brian_C33 | | Posted: | Mar 6, 2024 21:52 | | Subject: | (Cancelled) | | Viewed: | 27 times | | Topic: | Help | |
|
| | (Cancelled) |
|
|
|
|
|
Canada, Ontario
)
)
