I'm getting this error from a store: "Seller does not support orders
shipping to Utah."
I messaged the seller and they don't understand why I'm getting the error.
I can see under Payment Policy that the store doesn't offer Onsite payment
and would offer them a link to fix the problem, but... on this page, the "My
Accepted Payment Methods page" link is dead: https://www.bricklink.com/help.asp?helpID=18
I'm getting this error from a store: "Seller does not support orders
shipping to Utah."
I messaged the seller and they don't understand why I'm getting the error.
I can see under Payment Policy that the store doesn't offer Onsite payment
and would offer them a link to fix the problem, but... on this page, the "My
Accepted Payment Methods page" link is dead: https://www.bricklink.com/help.asp?helpID=18
For me, the link in the help page (correctly) redirects to the one you give below.
I don't see where I can enable onsite on that page, but then again, my store
is closed 😅
You first need to connect to PayPal for Marketplace. Then, well, I don’t know
because I never did it but I think you have to associate/authorize the payment
method in your shipping methods.
Also, in reading that help page part in that screenshot, I see that I'm not
seeing the option to enable onsite since my store was opened after 2015 😅
(*2017)
What???
Now I'm lost, there's no min or max date of anything about using on site
payment, AFAIK.
Yes, there’s: stores opened pre-mid-2017 have more options, stores opened after
that date can only have PayPal Onsite and Stripe and have to ask to have IBAN
(or PayPal offsite) enabled.
Also, in reading that help page part in that screenshot, I see that I'm not
seeing the option to enable onsite since my store was opened after 2015 😅
(*2017)
Sorry, there’s two dates:
— November 18, 2015: Onsite is activated by default.
— June 8, 2017: you have only PP Onsite & Stripe.
What???
Now I'm lost, there's no min or max date of anything about using on site
payment, AFAIK.
Yes, there’s: stores opened pre-mid-2017 have more options, stores opened after
that date can only have PayPal Onsite and Stripe and have to ask to have IBAN
(or PayPal offsite) enabled.
Also, in reading that help page part in that screenshot, I see that I'm not
seeing the option to enable onsite since my store was opened after 2015 😅
(*2017)
What???
Now I'm lost, there's no min or max date of anything about using on site
payment, AFAIK.
Yes, there’s: stores opened pre-mid-2017 have more options, stores opened after
that date can only have PayPal Onsite and Stripe and have to ask to have IBAN
(or PayPal offsite) enabled.
I know, but that doesn't correspond to what OP says: "I'm not seeing
the option to enable onsite", because that is ALWAYS possible.
I don't see any option to turn it on (in addition to offsite paypal) or
anything like that (point being, I don't think I see what the seller sees,
so it's moot for me to send screenshots on precisely how to fix the problem):
I don't see any option to turn it on (in addition to offsite paypal) or
anything like that (point being, I don't think I see what the seller sees,
so it's moot for me to send screenshots on precisely how to fix the problem):
What you’re seeing is when you’re already connected to PayPal for Marketplaces…
and that’s the other name for PayPal Onsite
This is what you see when you became a seller post-2015/post-2017 and are not
yet connected and you haven’t asked to have offsite methods:
I don't see any option to turn it on (in addition to offsite paypal) or
anything like that (point being, I don't think I see what the seller sees,
so it's moot for me to send screenshots on precisely how to fix the problem):
What you’re seeing is when you’re already connected to PayPal for Marketplaces…
and that’s the other name for PayPal Onsite
This is what you see when you became a seller post-2015/post-2017 and are not
yet connected and you haven’t asked to have offsite methods:
I don't see any option to turn it on (in addition to offsite paypal)or
anything like that (point being, I don't think I see what the seller sees,
so it's moot for me to send screenshots on precisely how to fix the problem):
This is not at all the first time I've run into the issue. I recommend a
help page devoted to fully explain the "Seller does not support orders shipping
to... " problem. Maybe the text for that on checkout could link to that
very page.
Sometimes I avoid stores when that pops up. Last year, there were some extremely
rare parts (not available anywhere else nor have they been since) and I messaged
the seller multiple times and got no response. After some weeks, out of desperation
(I really wanted those parts) I changed my address to Germany and had
them shipped to someone else. Thankfully, I actually ended up getting the parts.
This is not at all the first time I've run into the issue. I recommend a
help page devoted to fully explain the "Seller does not support orders shipping
to... " problem. Maybe the text for that on checkout could link to that
very page.
Sometimes I avoid stores when that pops up. Last year, there were some extremely
rare parts (not available anywhere else nor have they been since) and I messaged
the seller multiple times and got no response. After some weeks, out of desperation
(I really wanted those parts) I changed my address to Germany and had
them shipped to someone else. Thankfully, I actually ended up getting the parts.
You just confessed to tax fraud. Stay where you are, agents are on the way.
This is not at all the first time I've run into the issue. I recommend a
help page devoted to fully explain the "Seller does not support orders shipping
to... " problem. Maybe the text for that on checkout could link to that
very page.
Sometimes I avoid stores when that pops up. Last year, there were some extremely
rare parts (not available anywhere else nor have they been since) and I messaged
the seller multiple times and got no response. After some weeks, out of desperation
(I really wanted those parts) I changed my address to Germany and had
them shipped to someone else. Thankfully, I actually ended up getting the parts.
You just confessed to tax fraud. Stay where you are, agents are on the way.
This is not at all the first time I've run into the issue. I recommend a
help page devoted to fully explain the "Seller does not support orders shipping
to... " problem. Maybe the text for that on checkout could link to that
very page.
Sure!
But nobody searches or reads the Help pages.
See how many threads are in Forum about subjects which have already the sufficiant
reply in help?
Soon AI I guess, Help will be easier!!!
"How do I open a shop on BrickLink?" = BOOM replies, and interactions
"Why do I have to set up an on site payment?", etc.
"How do I open a shop on BrickLink?" = BOOM replies, and interactions
AI: “Hi, I’m Bricky, your BrickLink assistant! Would you like some help?”
User: “I want open a shop on BrickLink.”
AI: “Go to this address (link to halucinated address)”
User: “But it doesn’t work!”
AI: “Sorry, I meant this address (link to eBay)”
User: “But that’s eBay! I want BrickLink”
AI: “Oops, here’s the good one (link to BlinkRing, the club of blinkers aficionados)”
User: “Oh, I give up.”
AI: “Happy to have helped you! See you soon ”
"Why do I have to set up an on site payment?", etc.
Did it in November… can’t remember why exactly, but there was no render lying
around, so I must not have used it at the time
*Sigh* It’s the memory that goes first….
AI: “Hi, I’m Bricky, your BrickLink assistant! Would you like some help?”
User: “I want open a shop on BrickLink.”
AI: “Go to this address (link to halucinated address)”
User: “But it doesn’t work!”
AI: “Sorry, I meant this address (link to eBay)”
User: “But that’s eBay! I want BrickLink”
AI: “Oops, here’s the good one (link to BlinkRing, the club of blinkers aficionados)”
User: “Oh, I give up.”
AI: “Happy to have helped you! See you soon ”
"I don't see any option to turn it on (in addition to offsite paypal)"
The point is that I cannot replicate the screen the seller is seeing.
You can't because yours is ALREADY turned it on.
I'm aware now.
Surely you can understand that I was not previously aware that older accounts
might default to offsite only and at some point, I thought I should be able to
go into my settings and maybe see what the seller was seeing. That is to say,
I thought that there might be a checkbox or something and didn't realize
that a person could accept Paypal and not see what I see.
Germany, Bayern
France, Nouvelle-Aquitaine
”
USA, California
