For the first instant, I got $2.73 deducted from PayPal, BL paid back $0.27.
I didn't check with the buyer, but I believe he got $3.00.
Yes, your buyer got the $3 total, no worries there. When you refund an amount,
Bricklink refunds associated sales tax as well. This is why the $3 is split into
2 parts. BL assumes the $3 includes sales tax.
If your intention was to refund a the $3 in total then you are good. If you want
to refund the $3 PLUS sales tax then you have to adjust the refund upwards by
calculating the sales tax yourself and then playing around with the total until
it equals the $3 + the amount of sales tax you calculated. Very annoying.
Sellers have pointed out that this is confusing and that the sales tax should
be calculated by BL on the refund amount you enter rather than BL assuming the
refund total includes sales tax.
For the first instant, I got $2.73 deducted from PayPal, BL paid back $0.27.
I didn't check with the buyer, but I believe he got $3.00.
Yes, your buyer got the $3 total, no worries there. When you refund an amount,
Bricklink refunds associated sales tax as well. This is why the $3 is split into
2 parts. BL assumes the $3 includes sales tax.
If your intention was to refund a the $3 in total then you are good. If you want
to refund the $3 PLUS sales tax then you have to adjust the refund upwards by
calculating the sales tax yourself and then playing around with the total until
it equals the $3 + the amount of sales tax you calculated. Very annoying.
Sellers have pointed out that this is confusing and that the sales tax should
be calculated by BL on the refund amount you enter rather than BL assuming the
refund total includes sales tax.
The issue here is NOT sales tax. I planned to refund a total of $3.00, BL changed
it to $2.00 (it's for a single DBG 30383)
The issue here is NOT sales tax. I planned to refund a total of $3.00, BL changed
it to $2.00 (it's for a single DBG 30383)
I tried to do a refund earlier today, and it changed my $1 to $0.
I caught it and changed it back.
It then said an error had occurred while processing. Making it seem as if it
didn't go through. I checked PayPal, and sure enough the refund went through.
It's not the first time that BL has told me an error occurred. At least this
time I checked before trying again (unlike the last time).
The issue here is NOT sales tax. I planned to refund a total of $3.00, BL changed
it to $2.00 (it's for a single DBG 30383)
I tried to do a refund earlier today, and it changed my $1 to $0.
I caught it and changed it back.
It then said an error had occurred while processing. Making it seem as if it
didn't go through. I checked PayPal, and sure enough the refund went through.
It happened to me a few times.
If you manage multiple Currencies, you MUST be sure to have enough of THIS currency
in your PayPal account before proceeding to a BrickLink refund. Otherwise it
may fail, or may work but indicate it failed!
I refunded twice a buyer with this problem.
In short: be sure you've enough of the specific currency before refunding.
USA, Virginia
France, Nouvelle-Aquitaine
Spain, Comunidad Valenciana
Canada, British Columbia
Netherlands, Zuid-Holland