Discussion Forum: Thread 351555

 Author: Benji009 View Messages Posted By Benji009
 Posted: Dec 15, 2023 05:11
 Subject: How to fix "TBD" and warning sign at checkout
 Viewed: 128 times
 Topic: Selling
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Benji009 (9)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 9, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Retired Sets by Alex
New seller here and i'm wondering how to fix the "TBD" announcement
when people want to check out. I already missed a sale from a customer that messaged
me that he wasn't able to pay.

So i've selected multiple shipping methods, and added a payment option and
still it shows "TBD" when trying to checkout? Anyone know what to do
so shipping costs are automatically calculated?

Second question: i just tried to put an order with myself and it seems that it's
not even possible to "proceed to check out" and my shop keeps showing
a red warning sign.
 Author: Stellar View Messages Posted By Stellar
 Posted: Dec 15, 2023 07:04
 Subject: Re: How to fix "TBD" and warning sign at checkout
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 Topic: Selling
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Stellar (4146)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Inventories Administrator (?)
In Selling, Benji009 writes:
  New seller here and i'm wondering how to fix the "TBD" announcement
when people want to check out. I already missed a sale from a customer that messaged
me that he wasn't able to pay.

So i've selected multiple shipping methods, and added a payment option and
still it shows "TBD" when trying to checkout? Anyone know what to do
so shipping costs are automatically calculated?

Second question: i just tried to put an order with myself and it seems that it's
not even possible to "proceed to check out" and my shop keeps showing
a red warning sign.

You need to enable shipping methods with the setting Automated enabled, or if
you select Manual then click the checkbox to show the estimate:

https://www.bricklink.com/v2/mystore/shipping.page
 Author: Benji009 View Messages Posted By Benji009
 Posted: Dec 15, 2023 07:27
 Subject: Re: How to fix "TBD" and warning sign at checkout
 Viewed: 50 times
 Topic: Selling
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Benji009 (9)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 9, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Retired Sets by Alex
In Selling, Stellar writes:
  In Selling, Benji009 writes:
  New seller here and i'm wondering how to fix the "TBD" announcement
when people want to check out. I already missed a sale from a customer that messaged
me that he wasn't able to pay.

So i've selected multiple shipping methods, and added a payment option and
still it shows "TBD" when trying to checkout? Anyone know what to do
so shipping costs are automatically calculated?

Second question: i just tried to put an order with myself and it seems that it's
not even possible to "proceed to check out" and my shop keeps showing
a red warning sign.

You need to enable shipping methods with the setting Automated enabled, or if
you select Manual then click the checkbox to show the estimate:

https://www.bricklink.com/v2/mystore/shipping.page


All my shipping methods already are enabled with "Automated" selected.
So i'm not sure where the problem is.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Dec 15, 2023 08:53
 Subject: Re: How to fix "TBD" and warning sign at checkout
 Viewed: 62 times
 Topic: Selling
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peregrinator (1098)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Faber Family Bricks
In Selling, Benji009 writes:
  New seller here and i'm wondering how to fix the "TBD" announcement
when people want to check out. I already missed a sale from a customer that messaged
me that he wasn't able to pay.

I tried to check out in your store and it worked fine. It's possible you
have an item for sale that's missing dimensions or weight - that would prevent
shipping costs being calculated.

By the way, this is decidedly unfriendly and won't be enforced by BrickLink
or PayPal. Seller is responsible:

  !!!No tracking!!! Using this shipping method is at the buyers own risk. In the unlikely event of loss of the parcel, please keep it fair and don't blame me for it.

  Second question: i just tried to put an order with myself and it seems that it's
not even possible to "proceed to check out" and my shop keeps showing
a red warning sign.

That's normal - sellers can't buy from themselves.
 Author: Benji009 View Messages Posted By Benji009
 Posted: Dec 16, 2023 03:20
 Subject: Re: How to fix "TBD" and warning sign at checkout
 Viewed: 49 times
 Topic: Selling
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Benji009 (9)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Sep 9, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Retired Sets by Alex
In Selling, peregrinator writes:
  In Selling, Benji009 writes:
  New seller here and i'm wondering how to fix the "TBD" announcement
when people want to check out. I already missed a sale from a customer that messaged
me that he wasn't able to pay.

I tried to check out in your store and it worked fine. It's possible you
have an item for sale that's missing dimensions or weight - that would prevent
shipping costs being calculated.

By the way, this is decidedly unfriendly and won't be enforced by BrickLink
or PayPal. Seller is responsible:

  !!!No tracking!!! Using this shipping method is at the buyers own risk. In the unlikely event of loss of the parcel, please keep it fair and don't blame me for it.

  Second question: i just tried to put an order with myself and it seems that it's
not even possible to "proceed to check out" and my shop keeps showing
a red warning sign.

That's normal - sellers can't buy from themselves.

Thanks you so much for answering! I'll delete the no tracking shipping method.
It's a copy of an already existing method
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Dec 15, 2023 10:35
 Subject: Re: How to fix "TBD" and warning sign at checkout
 Viewed: 60 times
 Topic: Selling
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jennnifer (3696)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Selling, Benji009 writes:
  New seller here and i'm wondering how to fix the "TBD" announcement
when people want to check out. I already missed a sale from a customer that messaged
me that he wasn't able to pay.

So i've selected multiple shipping methods, and added a payment option and
still it shows "TBD" when trying to checkout? Anyone know what to do
so shipping costs are automatically calculated?

Second question: i just tried to put an order with myself and it seems that it's
not even possible to "proceed to check out" and my shop keeps showing
a red warning sign.

Check your store inventory here: