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| | | Author: | PiotrAlfa  | | Posted: | Dec 13, 2023 11:43 | | Subject: | VAT EU and incomplete order | | Viewed: | 114 times | | Topic: | Buying | |
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| Hello bricklink community,
I have a problem with my order. The seller did not issue me a 0% VAT invoice
for transactions within the European Union. I gave him my company details when
placing the order as a comment and also in a private message. Payment by credit
card. He doesn't respond to any messages. He only wrote that "To receive
your overpaid VAT, you have to contact Bricklink and register as a commercial
buyer, because they are collecting the VAT (OSS)." I wrote to bricklink last
week but have not received a response yet. How it's working?
Next case. Today I received an incomplete order from him and reported it to bricklink.
What can they do about it? Is there any chance of getting my money back if the
seller still doesn't respond?
Is there anything else I can do to get a VAT refund?
The seller has almost 4,000 positive opinions and only one negative one.
This is my first time on bricklink, only my third transaction and I would appreciate
any help.
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| | | | | Author: | peregrinator | | Posted: | Dec 13, 2023 12:01 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 46 times | | Topic: | Buying | |
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| In Buying, PiotrAlfa writes:
| | Hello bricklink community,
I have a problem with my order. The seller did not issue me a 0% VAT invoice
for transactions within the European Union. I gave him my company details when
placing the order as a comment and also in a private message. Payment by credit
card. He doesn't respond to any messages. He only wrote that "To receive
your overpaid VAT, you have to contact Bricklink and register as a commercial
buyer, because they are collecting the VAT (OSS)." I wrote to bricklink last
week but have not received a response yet. How it's working?
|
BrickLink can't refund the overpaid VAT to the best of my knowledge. I believe
the seller could have/should have sent you an invoice w/o VAT (I think that's
how it works, but not being in the EU myself, I'm not sure).
| | Next case. Today I received an incomplete order from him and reported it to bricklink.
What can they do about it? Is there any chance of getting my money back if the
seller still doesn't respond?
|
Did you pay for this order via credit card as well? You can definitely ask tell
your bank that you received some goods but weren't what you asked for, and
they can do a chargeback. Also, I'm not sure what you mean by "reported"
- did you start an NSS (Non Shipping Seller) alert?
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| | | | | | | Author: | PiotrAlfa | | Posted: | Dec 13, 2023 12:15 | | Subject: | (Cancelled) | | Viewed: | 35 times | | Topic: | Buying | |
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| | (Cancelled) |
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| | | | | | | Author: | PiotrAlfa | | Posted: | Dec 13, 2023 12:16 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 40 times | | Topic: | Buying | |
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| | | BrickLink can't refund the overpaid VAT to the best of my knowledge. I believe
the seller could have/should have sent you an invoice w/o VAT (I think that's
how it works, but not being in the EU myself, I'm not sure).
|
I'm sure he can make a correction, but apart from one message, there is no
contact from him. He didn't reply to any of my messages.
| |
Did you pay for this order via credit card as well? You can definitely ask tell
your bank that you received some goods but weren't what you asked for, and
they can do a chargeback. Also, I'm not sure what you mean by "reported"
- did you start an NSS (Non Shipping Seller) alert?
|
I started an NSS alert. I just wonder if it has any significance since I previously
reported the billing problem to bricklink and have been waiting for a response
for a week. Ultimately, I only have a chargeback
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 13, 2023 12:39 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 37 times | | Topic: | Buying | |
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| Yes an nss is significant. 3 of them completely close a store. As for the help
desk delay they are still catching up from the November incident and have a huge
backlog so right now there are long delays
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| | | | | | | Author: | SylvainLS | | Posted: | Dec 13, 2023 13:02 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 45 times | | Topic: | Buying | |
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| In Buying, peregrinator writes:
| | In Buying, PiotrAlfa writes:
| | Hello bricklink community,
I have a problem with my order. The seller did not issue me a 0% VAT invoice
for transactions within the European Union. I gave him my company details when
placing the order as a comment and also in a private message. Payment by credit
card. He doesn't respond to any messages. He only wrote that "To receive
your overpaid VAT, you have to contact Bricklink and register as a commercial
buyer, because they are collecting the VAT (OSS)." I wrote to bricklink last
week but have not received a response yet. How it's working?
|
BrickLink can't refund the overpaid VAT to the best of my knowledge. I believe
the seller could have/should have sent you an invoice w/o VAT (I think that's
how it works, but not being in the EU myself, I'm not sure).
|
There’s two possible situations with EU VAT:
1. The seller is not in EU. Then BL collects the import VAT (through IOSS; note
the I for International) when the product amount is below €150 and should be
able to refund VAT but doesn’t.
If you’ve a seller account on BL and enter your VAT ID (even with a closed
store), you can opt out of this VAT collection but you then have to handle the
importation (Customs agents / the transporter need to know you’re importing as
a VAT-registered business).
(Non-EU to EU B2B: https://www.bricklink.com/help.asp?helpID=2526 )
(Actually, it may also work if you don’t have a seller account but, anyway,
it’s an option at checkout.)
2. The seller is in EU (which seems to be the case here). Then BL doesn’t collect
the VAT. The OSS (note the absence of I) is for the seller and it’s the seller
who collects the VAT.
BL only checks that the seller is either registered to an OSS (One-Stop-Shop)
or in the EU countries they ship to. (https://www.bricklink.com/help.asp?helpID=2550
)
I repeat: BL never collects VAT in EU-to-EU transactions.
So, either there’s something lost in translation or the seller doesn’t understand
how it works but if they are in EU, they have your VAT.
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| | | | | | | | | Author: | PiotrAlfa | | Posted: | Dec 13, 2023 14:35 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 46 times | | Topic: | Buying | |
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| In Buying, SylvainLS writes:
| | In Buying, peregrinator writes:
| | In Buying, PiotrAlfa writes:
| | Hello bricklink community,
I have a problem with my order. The seller did not issue me a 0% VAT invoice
for transactions within the European Union. I gave him my company details when
placing the order as a comment and also in a private message. Payment by credit
card. He doesn't respond to any messages. He only wrote that "To receive
your overpaid VAT, you have to contact Bricklink and register as a commercial
buyer, because they are collecting the VAT (OSS)." I wrote to bricklink last
week but have not received a response yet. How it's working?
|
BrickLink can't refund the overpaid VAT to the best of my knowledge. I believe
the seller could have/should have sent you an invoice w/o VAT (I think that's
how it works, but not being in the EU myself, I'm not sure).
|
There’s two possible situations with EU VAT:
1. The seller is not in EU. Then BL collects the import VAT (through IOSS; note
the I for International) when the product amount is below €150 and should be
able to refund VAT but doesn’t.
If you’ve a seller account on BL and enter your VAT ID (even with a closed
store), you can opt out of this VAT collection but you then have to handle the
importation (Customs agents / the transporter need to know you’re importing as
a VAT-registered business).
(Non-EU to EU B2B: https://www.bricklink.com/help.asp?helpID=2526 )
(Actually, it may also work if you don’t have a seller account but, anyway,
it’s an option at checkout.)
2. The seller is in EU (which seems to be the case here). Then BL doesn’t collect
the VAT. The OSS (note the absence of I) is for the seller and it’s the seller
who collects the VAT.
BL only checks that the seller is either registered to an OSS (One-Stop-Shop)
or in the EU countries they ship to. (https://www.bricklink.com/help.asp?helpID=2550
)
I repeat: BL never collects VAT in EU-to-EU transactions.
So, either there’s something lost in translation or the seller doesn’t understand
how it works but if they are in EU, they have your VAT.
|
Just as I thought. So, assuming that I still have no contact with the seller
(and I probably will, because he doesn't even read my messages), I will lose
23% of the order value (almost €500), because this is the amount of VAT.
And if the order is incomplete, will I have to apply for a chargeback?
|
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Dec 13, 2023 15:11 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 43 times | | Topic: | Buying | |
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| In Buying, PiotrAlfa writes:
| | Just as I thought. So, assuming that I still have no contact with the seller
(and I probably will, because he doesn't even read my messages), I will lose
23% of the order value (almost €500), because this is the amount of VAT.
|
Hmmm, so the order was over the limit at which BL collects VAT even for importation
into the EU, so the seller ought not to have collected VAT from you.
| | And if the order is incomplete, will I have to apply for a chargeback?
|
I would start an NSS at the very least, if you haven't already. That might
get the seller's attention.
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| | | | | | | | | | | Author: | Stellar | | Posted: | Dec 13, 2023 15:24 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 42 times | | Topic: | Buying | |
|
| In Buying, PiotrAlfa writes:
| | In Buying, SylvainLS writes:
| | In Buying, peregrinator writes:
| | In Buying, PiotrAlfa writes:
| | Hello bricklink community,
I have a problem with my order. The seller did not issue me a 0% VAT invoice
for transactions within the European Union. I gave him my company details when
placing the order as a comment and also in a private message. Payment by credit
card. He doesn't respond to any messages. He only wrote that "To receive
your overpaid VAT, you have to contact Bricklink and register as a commercial
buyer, because they are collecting the VAT (OSS)." I wrote to bricklink last
week but have not received a response yet. How it's working?
|
BrickLink can't refund the overpaid VAT to the best of my knowledge. I believe
the seller could have/should have sent you an invoice w/o VAT (I think that's
how it works, but not being in the EU myself, I'm not sure).
|
There’s two possible situations with EU VAT:
1. The seller is not in EU. Then BL collects the import VAT (through IOSS; note
the I for International) when the product amount is below €150 and should be
able to refund VAT but doesn’t.
If you’ve a seller account on BL and enter your VAT ID (even with a closed
store), you can opt out of this VAT collection but you then have to handle the
importation (Customs agents / the transporter need to know you’re importing as
a VAT-registered business).
(Non-EU to EU B2B: https://www.bricklink.com/help.asp?helpID=2526 )
(Actually, it may also work if you don’t have a seller account but, anyway,
it’s an option at checkout.)
2. The seller is in EU (which seems to be the case here). Then BL doesn’t collect
the VAT. The OSS (note the absence of I) is for the seller and it’s the seller
who collects the VAT.
BL only checks that the seller is either registered to an OSS (One-Stop-Shop)
or in the EU countries they ship to. (https://www.bricklink.com/help.asp?helpID=2550
)
I repeat: BL never collects VAT in EU-to-EU transactions.
So, either there’s something lost in translation or the seller doesn’t understand
how it works but if they are in EU, they have your VAT.
|
Just as I thought. So, assuming that I still have no contact with the seller
(and I probably will, because he doesn't even read my messages), I will lose
23% of the order value (almost €500), because this is the amount of VAT.
And if the order is incomplete, will I have to apply for a chargeback?
|
Does the seller show their VAT ID in their terms page or you only see the VAT
% in the top right of the store?
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| | | | | | | | | | | | | Author: | PiotrAlfa | | Posted: | Dec 13, 2023 15:42 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 49 times | | Topic: | Buying | |
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| | | Does the seller show their VAT ID in their terms page or you only see the VAT
% in the top right of the store?
|
Yes, he provided the VAT number. I checked it in:
https://ec.europa.eu/taxation_customs/vies/#/vat-validation
the number is correct
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 13, 2023 15:34 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 47 times | | Topic: | Buying | |
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| | | Just as I thought. So, assuming that I still have no contact with the seller
(and I probably will, because he doesn't even read my messages), I will lose
23% of the order value (almost €500), because this is the amount of VAT.
|
Hello -
I'm not sure to understand.
First: if you paid VAT and you're a professional - like me - then it's
not big deal, as with the VAT compensation system you'll count this in your
yearly VAT payments.
In short, at least here, and for a professional paying VAT is NOT lost money,
zero, nada, zilch.
Second: if not for whatever reason I don't know about, WHY did you pay this
amount? Simply don't pay, ask for cancellation and go see another seller
- like us - who will NOT charge you for VAT.
In short, you're maybe partly responsible of this mess. I agree pro sellers
SHOULD and are legally obliged to invoice without VAT while B2B, but then they
can also refuse your order, or you shouldn't pay for it.
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| | | | | | | | | | | | | Author: | Stellar | | Posted: | Dec 14, 2023 03:56 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 44 times | | Topic: | Buying | |
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| In Buying, 1001bricks writes:
| | | | Just as I thought. So, assuming that I still have no contact with the seller
(and I probably will, because he doesn't even read my messages), I will lose
23% of the order value (almost €500), because this is the amount of VAT.
|
Hello -
I'm not sure to understand.
First: if you paid VAT and you're a professional - like me - then it's
not big deal, as with the VAT compensation system you'll count this in your
yearly VAT payments.
|
Do you compensate VAT from invoices from another country %?
| |
In short, at least here, and for a professional paying VAT is NOT lost money,
zero, nada, zilch.
Second: if not for whatever reason I don't know about, WHY did you pay this
amount? Simply don't pay, ask for cancellation and go see another seller
- like us - who will NOT charge you for VAT.
In short, you're maybe partly responsible of this mess. I agree pro sellers
SHOULD and are legally obliged to invoice without VAT while B2B, but then they
can also refuse your order, or you shouldn't pay for it.
|
|
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| | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 14, 2023 15:36 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 32 times | | Topic: | Buying | |
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| In Buying, Stellar writes:
| | In Buying, 1001bricks writes:
| | | | Just as I thought. So, assuming that I still have no contact with the seller
(and I probably will, because he doesn't even read my messages), I will lose
23% of the order value (almost €500), because this is the amount of VAT.
|
Hello -
I'm not sure to understand.
First: if you paid VAT and you're a professional - like me - then it's
not big deal, as with the VAT compensation system you'll count this in your
yearly VAT payments.
|
Do you compensate VAT from invoices from another country %?
|
Yes, 100%, since first day of company, it's by law here.
Not working like this in Spain?
|
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| | | | | | | | | | | | | | | | | Author: | Stellar | | Posted: | Dec 15, 2023 05:36 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 27 times | | Topic: | Taxes | |
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| In Buying, 1001bricks writes:
| | In Buying, Stellar writes:
| | In Buying, 1001bricks writes:
| | | | Just as I thought. So, assuming that I still have no contact with the seller
(and I probably will, because he doesn't even read my messages), I will lose
23% of the order value (almost €500), because this is the amount of VAT.
|
Hello -
I'm not sure to understand.
First: if you paid VAT and you're a professional - like me - then it's
not big deal, as with the VAT compensation system you'll count this in your
yearly VAT payments.
|
Do you compensate VAT from invoices from another country %?
|
Yes, 100%, since first day of company, it's by law here.
Not working like this in Spain?
|
As far as I know I can only compensate national VAT invoices.
There is a different VAT model to request the reimbursement of VAT paid in invoices
of other countries if it is above 400€.
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| | | | | | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 15, 2023 10:47 | | Subject: | Re: VAT EU and incomplete order | | Viewed: | 28 times | | Topic: | Taxes | |
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| | | | | | | Do you compensate VAT from invoices from another country %?
|
Yes, 100%, since first day of company, it's by law here.
Not working like this in Spain?
|
As far as I know I can only compensate national VAT invoices.
There is a different VAT model to request the reimbursement of VAT paid in invoices
of other countries if it is above 400€.
|
I didn't know it wasn't automatic everywhere in EU.
Here it's national and other EU Countries for whatever amount.
May depend your pro status also? Here company, not "only" professional.
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Poland, w. Mazowieckie
USA, New Jersey
Canada, Ontario
France, Nouvelle-Aquitaine
Spain, Comunidad Valenciana
