Discussion Forum: Thread 351423

 Author: bb3628743 View Messages Posted By bb3628743
 Posted: Dec 11, 2023 17:34
 Subject: (Cancelled)
 Viewed: 69 times
 Topic: Help
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bb3628743 (2)

Location:  Australia
Member Since Contact Type Status
Nov 23, 2023 Member Does Not Allow Contact Buyer
No Longer Registered
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(Cancelled)
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Dec 11, 2023 17:38
 Subject: Re: Guidance on how to notify issue with order
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 Topic: Help
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Nubs_Select (4851)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
message the seller with a kindly worded message saying parts are missing and
ask them to send it out. 9 times out of 10 it will go well and they will ship
it out if they indeed missed them when shipping the order out initially
 Author: bb3628743 View Messages Posted By bb3628743
 Posted: Dec 11, 2023 17:49
 Subject: Re: Guidance on how to notify issue with order
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bb3628743 (2)

Location:  Australia
Member Since Contact Type Status
Nov 23, 2023 Member Does Not Allow Contact Buyer
No Longer Registered
No Longer Registered
Thanks. Will do that.

In Help, Nubs_Select writes:
  message the seller with a kindly worded message saying parts are missing and
ask them to send it out. 9 times out of 10 it will go well and they will ship
it out if they indeed missed them when shipping the order out initially
 Author: randyipp View Messages Posted By randyipp
 Posted: Dec 11, 2023 21:00
 Subject: Re: Guidance on how to notify issue with order
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randyipp (3689)

Location:  USA, New Hampshire
Member Since Contact Type Status
Dec 24, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Addicted to Building
In Help, zazaa writes:
  Thanks. Will do that.

In addition, check the sellers terms, often times they lay out how they handle
missing parts. Some send them, some just refund, and a few issue store credit.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 11, 2023 17:39
 Subject: (Cancelled)
 Viewed: 37 times
 Topic: Help
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1001bricks (55781)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
(Cancelled)