Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
How was he able to complete the NSS if you have proof of shipping?
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
How was he able to complete the NSS if you have proof of shipping?
I dont know, I was at work, after that I went home and see email with NSS, and
I made an Appeal with all screenshots, now I just wait....
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
How was he able to complete the NSS if you have proof of shipping?
How much time it usually takes for bricklink to review ticket?
What means that NSS isnt completed yet? It means that for now it doesnt shows
for everyone, and he will not receive money back, cause I think that he already
got his package and just tries to scam me, maybe is there any possibility to
make a complaint on him as well for doing this?
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
hi
the NSS is not completed because that buyer did not give a negative feedback
yet.
we can not see any whan visiting your shop
when bricklink admin rules in your favor,the NSS or any negative feedback wil
be removed
so no worry.
Is there a trackcode on the shipment?...can you see where the package is?
sometimes there is a delay somewhere or it is stuck in customs .
afterwards you can block the buyer in your store...and give feedback yourself
hi
the NSS is not completed because that buyer did not give a negative feedback
yet.
we can not see any whan visiting your shop
when bricklink admin rules in your favor,the NSS or any negative feedback wil
be removed
so no worry.
Is there a trackcode on the shipment?...can you see where the package is?
sometimes there is a delay somewhere or it is stuck in customs .
afterwards you can block the buyer in your store...and give feedback yourself
I will block him for sure, no there is no tracking option, because when he ordered
he chose simple parcel, not trackable, so I have the parcel number, as well as
I have post office receipt, and bank receipt, as well as photo of package, because
I always do photos of a package like it was suggested at forum. It is very good
news that NSS and bad feedback will be removed. I hope so
when bricklink admin rules in your favor,the NSS or any negative feedback wil
be removed
I don't believe this is the case with negative feedback. The NSS will be
removed but that doesn't prevent the buyer from leaving negative feedback
AFAIK.
when bricklink admin rules in your favor,the NSS or any negative feedback wil
be removed
I don't believe this is the case with negative feedback. The NSS will be
removed but that doesn't prevent the buyer from leaving negative feedback
AFAIK.
Hi Peregrinator I have a question for you and I know that you and plantearthtoys
have me in your stop lists and the question is if I am in the stop list the can
the seller still see my feedback going up from other nicer sellers and who has
me stop listed would the sellers undo it one day
It is surprising you sells on this marketplace but did not try to learn the rules
and how things work. Obviously this is not the correct way to do things. You
should have asked yourself these questions and many other BEFORE opening your
store. Can we agree on this?
Now answering your questions:
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything.
Correct, you should not refund him.
As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS,
He opened a NSS strike against you. Read more about NSS and how long (and how)
it takes to be completed.
when I always ship orders on the same
day, what should I do know?
Give all evidence about shipping to Bricklink. Bricklink removes NSS if you prove
you shipped (tracking is not even required for bricklink but it is for PayPal).
Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam?
Your store will be permanently closed if you get 3 NSS completed but if you have
one NSS, buyers cannot see it.
What if he will
place a bad review? What should I do?
You have already 45 positive feedbacks and people won't think you are a scam
based on one negative feedback. It may have a little bit negative impact but
I personally would also check who left you a negative and if that buyer has left
negative FB to others as well.
There are other ways to neutralize the impact of a negative feedback that I can
tell you later if you need it.
It is surprising you sells on this marketplace but did not try to learn the rules
and how things work. Obviously this is not the correct way to do things. You
should have asked yourself these questions and many other BEFORE opening your
store. Can we agree on this?
Now answering your questions:
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything.
Correct, you should not refund him.
As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS,
He opened a NSS strike against you. Read more about NSS and how long (and how)
it takes to be completed.
when I always ship orders on the same
day, what should I do know?
Give all evidence about shipping to Bricklink. Bricklink removes NSS if you prove
you shipped (tracking is not even required for bricklink but it is for PayPal).
Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam?
Your store will be permanently closed if you get 3 NSS completed but if you have
one NSS, buyers cannot see it.
What if he will
place a bad review? What should I do?
You have already 45 positive feedbacks and people won't think you are a scam
based on one negative feedback. It may have a little bit negative impact but
I personally would also check who left you a negative and if that buyer has left
negative FB to others as well.
There are other ways to neutralize the impact of a negative feedback that I can
tell you later if you need it.
Otherwise, if you leave a negative feedback to him, he may also do the same thing.
Thank you in advance everyone, hope you are doing great
Alright, thank you, then I will just wait till the bricklink accepts my ticket,
thank you so much, I just didnt receive anything like this yet, I know what is
NSS but I thought that everyone already sees it, thank you!
I recently ordered from Germany, the 12th August, invoiced same day and paid
immediately, order marked as shipped 13th August and the package arrived 4th
September.
It’s the longest ever taken to arrive from Europe for me, ordering from North
America has been quicker.
In Help, s0l0kr writes:
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
I recently ordered from Germany, the 12th August, invoiced same day and paid
immediately, order marked as shipped 13th August and the package arrived 4th
September.
It’s the longest ever taken to arrive from Europe for me, ordering from North
America has been quicker.
In Help, s0l0kr writes:
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
Yeah I know, but why he decided to complete NSS already, and now I should worry
about it
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
Is it possible that you could have sent it to the wrong address? I wouldn't
be so quick to accuse the buyer of trying to scam you. Also, don't forget
to look at the buyers feedback and see if people have had issues with him before.
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
Is it possible that you could have sent it to the wrong address? I wouldn't
be so quick to accuse the buyer of trying to scam you. Also, don't forget
to look at the buyers feedback and see if people have had issues with him before.
--Claude
Have checked the adress on the post office receipt and his adress, everything
is good, so looks like I didnt mess up with anything, he had some issues before
with other sellers
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
Is it possible that you could have sent it to the wrong address? I wouldn't
be so quick to accuse the buyer of trying to scam you. Also, don't forget
to look at the buyers feedback and see if people have had issues with him before.
--Claude
did you have a trucking number with usps check it on usps if it’s green and I had the same problem with a seller he ship it from uk but because of Covid it arrived late in one month the seller ship my order in uk and it arrived late in USA
Have checked the adress on the post office receipt and his adress, everything
is good, so looks like I didnt mess up with anything, he had some issues before
with other sellers
Hey everyone i have a problem, I sent an order, I have receipt from post office,
have photo of parcel itself.
And one guy wrote to me after 1,5 week after shipping and said that I didnt ship
items to him, and he want refund, I said that I cant refund money because I have
shipped everything. As I understood he just wants to scam me, after which he
completed NSS on me, and now I have NSS, when I always ship orders on the same
day, what should I do know? Will it affect my store, I mean people will not buy
from me due to this issue because they will think that I scam? What if he will
place a bad review? What should I do?
Thank you in advance everyone, hope you are doing great
Is it possible that you could have sent it to the wrong address? I wouldn't
be so quick to accuse the buyer of trying to scam you. Also, don't forget
to look at the buyers feedback and see if people have had issues with him before.
--Claude
did you have a trucking number with usps check it on usps if it’s green and I had the same problem with a seller he ship it from uk but because of Covid it arrived late in one month the seller ship my order in uk and it arrived late in USA
Have checked the adress on the post office receipt and his adress, everything
is good, so looks like I didnt mess up with anything, he had some issues before
with other sellers
And it should be marked with green arrow for delivered
Latvia, Riga
USA, New Jersey
France, Nouvelle-Aquitaine
Netherlands, Noord-Holland
Canada, British Columbia
United Kingdom, England