Discussion Forum: Thread 345794

 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Sep 2, 2023 11:48
 Subject: SHIPSTATION NOT GIVING ME LABELS
 Viewed: 68 times
 Topic: Shipping
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pitz8008 (14738)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
This happened twice two days ago. And now just happened twice again. I keep trying
to purchase labels from shipstation through my paypal account. And they are charging
my account for the labels but actually giving me the labels. Saying there was
an error transferring the money so the transaction can't be completed. However
they were able to deduct the money from my paypal account. This is INFURIATING.
This is 16 dollars they have of mine now. and I have no labels to show for it.
Anyone else?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 2, 2023 12:00
 Subject: Re: SHIPSTATION NOT GIVING ME LABELS
 Viewed: 29 times
 Topic: Shipping
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Nubs_Select (3742)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
Maybe switch companies. Don’t most people recommend pirate ship
 Author: Brickworld View Messages Posted By Brickworld
 Posted: Sep 2, 2023 13:29
 Subject: Re: SHIPSTATION NOT GIVING ME LABELS
 Viewed: 37 times
 Topic: Shipping
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Brickworld (3412)

Location:  USA, Nevada
Member Since Contact Type Status
Oct 23, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick Art
In Shipping, pitz8008 writes:
  This happened twice two days ago. And now just happened twice again. I keep trying
to purchase labels from shipstation through my paypal account. And they are charging
my account for the labels but actually giving me the labels. Saying there was
an error transferring the money so the transaction can't be completed. However
they were able to deduct the money from my paypal account. This is INFURIATING.
This is 16 dollars they have of mine now. and I have no labels to show for it.
Anyone else?



This happened to me a few days ago. I was told Pay Pal will issue a credit on
your account for the charges where a label could not be printed, however in my
case Pay Pal issued a credit voucher to be used when paying through Pay Pal instead
of issuing a credit back to my Pay Pal account.
 Author: macebobo View Messages Posted By macebobo
 Posted: Sep 2, 2023 13:49
 Subject: Re: SHIPSTATION NOT GIVING ME LABELS
 Viewed: 29 times
 Topic: Shipping
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macebobo (2426)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Shipping, pitz8008 writes:
  This happened twice two days ago. And now just happened twice again. I keep trying to purchase labels from shipstation through my paypal account. And they are charging my account for the labels but actually giving me the labels. Saying there was an error transferring the money so the transaction can't be completed. However they were able to deduct the money from my paypal account. This is INFURIATING. This is 16 dollars they have of mine now. and I have no labels to show for it.
Anyone else?

Man that bites. I wish you luck getting your funds back.

I would recommend buying your labels on PirateShip.com, I have never had any
issues with them that could not be solved by chatting with a real human, usually
while I'm online with the customer service agent. PirateShip also now integrates
with PayPal and the customer service is nearly Lego CS levels. Additionally,
the reports on PirateShip are far better than anything I ever saw on shipstation.

Not a paid promotion, just a very satisfied customer.

-- John
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Sep 2, 2023 18:29
 Subject: Re: SHIPSTATION NOT GIVING ME LABELS
 Viewed: 28 times
 Topic: Shipping
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pitz8008 (14738)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In Shipping, macebobo writes:
  In Shipping, pitz8008 writes:
  This happened twice two days ago. And now just happened twice again. I keep trying to purchase labels from shipstation through my paypal account. And they are charging my account for the labels but actually giving me the labels. Saying there was an error transferring the money so the transaction can't be completed. However they were able to deduct the money from my paypal account. This is INFURIATING. This is 16 dollars they have of mine now. and I have no labels to show for it.
Anyone else?

Man that bites. I wish you luck getting your funds back.

I would recommend buying your labels on PirateShip.com, I have never had any
issues with them that could not be solved by chatting with a real human, usually
while I'm online with the customer service agent. PirateShip also now integrates
with PayPal and the customer service is nearly Lego CS levels. Additionally,
the reports on PirateShip are far better than anything I ever saw on shipstation.

Not a paid promotion, just a very satisfied customer.

-- John


Yeah I just signed up and switched over to Pirate Ship. I didn't realize
they have Paypal integrated so the addresses forms are already filled out. Plus
they have a customer service phone number. Shipstation might have the worst customer
service of any company I have ever dealt with. No phone number. Just stupid chats.
Usually AI. And they actually took the entire weekend off until Tuesday which
just seems preposterous to me. And the number one reason I hated that paypal
switched to shipstation is that shipstation doesn't let you pay with credit
cards. Pirate Ship does accept credit cards. Probably lost out on about 800$
in the last year from shipstation not accepting credit cards. I only started
using Pirate Ship about an hour ago but it seems head and shoulders over shipstation
to me. My personal opinion and two cent recommendation to fellow Bricklinkers,
I'd highly recommend to start using Pirate Ship.
 Author: macebobo View Messages Posted By macebobo
 Posted: Sep 2, 2023 18:37
 Subject: Re: SHIPSTATION NOT GIVING ME LABELS
 Viewed: 36 times
 Topic: Shipping
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macebobo (2426)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Shipping, pitz8008 writes:
  In Shipping, macebobo writes:
  In Shipping, pitz8008 writes:
  This happened twice two days ago. And now just happened twice again. I keep trying to purchase labels from shipstation through my paypal account. And they are charging my account for the labels but actually giving me the labels. Saying there was an error transferring the money so the transaction can't be completed. However they were able to deduct the money from my paypal account. This is INFURIATING. This is 16 dollars they have of mine now. and I have no labels to show for it.
Anyone else?

Man that bites. I wish you luck getting your funds back.

I would recommend buying your labels on PirateShip.com, I have never had any
issues with them that could not be solved by chatting with a real human, usually
while I'm online with the customer service agent. PirateShip also now integrates
with PayPal and the customer service is nearly Lego CS levels. Additionally,
the reports on PirateShip are far better than anything I ever saw on shipstation.

Not a paid promotion, just a very satisfied customer.

-- John


Yeah I just signed up and switched over to Pirate Ship. I didn't realize
they have Paypal integrated so the addresses forms are already filled out. Plus
they have a customer service phone number. Shipstation might have the worst customer
service of any company I have ever dealt with. No phone number. Just stupid chats.
Usually AI. And they actually took the entire weekend off until Tuesday which
just seems preposterous to me. And the number one reason I hated that paypal
switched to shipstation is that shipstation doesn't let you pay with credit
cards. Pirate Ship does accept credit cards. Probably lost out on about 800$
in the last year from shipstation not accepting credit cards. I only started
using Pirate Ship about an hour ago but it seems head and shoulders over shipstation
to me. My personal opinion and two cent recommendation to fellow Bricklinkers,
I'd highly recommend to start using Pirate Ship.

If we get enough sellers over there, maybe they will look into Bricklink integration.

One can hope, right?
 Author: Bneighbor View Messages Posted By Bneighbor
 Posted: Sep 3, 2023 00:52
 Subject: Re: SHIPSTATION NOT GIVING ME LABELS
 Viewed: 22 times
 Topic: Shipping
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Bneighbor (851)

Location:  USA, Florida
Member Since Contact Type Status
Jan 17, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: JFN Bricks
In Shipping, pitz8008 writes:
  This happened twice two days ago. And now just happened twice again. I keep trying
to purchase labels from shipstation through my paypal account. And they are charging
my account for the labels but actually giving me the labels. Saying there was
an error transferring the money so the transaction can't be completed. However
they were able to deduct the money from my paypal account. This is INFURIATING.
This is 16 dollars they have of mine now. and I have no labels to show for it.
Anyone else?

When this happens to me I close out of shipstation and go back in and go to labels
and print the label from there. It takes a minute but if you go look under labels
I bet you'll see that you have purchased them twice and could print either
of them out. If that's the case you can void one and they will credit you
back.