| Discussion Forum: Thread 341582 |
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| | | Author: | Jurassic.Bricks  | | Posted: | Jun 19, 2023 13:33 | | Subject: | My account was Suspensded | | Viewed: | 292 times | | Topic: | Selling | |
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| My account was Suspensded with the reason... need additional information... I
created a help ticket multiple times and got no response. I believe it was because
while on vacation I had an EX employee or current employee not know or attentially
set all the prices of our inventory to 99 percent off with a min buy of 1 million.
when I got back from vacation my account was suspended. I did mark the store
closed for inventory and got rid of the min buy but I have no inventory to correct
the issue of pricing. I need this account reinstated... what do I do
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| | | | | Author: | BricksOfFaith | | Posted: | Jun 19, 2023 13:40 | | Subject: | Re: My account was Suspensded | | Viewed: | 71 times | | Topic: | Selling | |
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| In Selling, Jurassic.Bricks writes:
| | My account was Suspensded with the reason... need additional information... I
created a help ticket multiple times and got no response. I believe it was because
while on vacation I had an EX employee or current employee not know or attentially
set all the prices of our inventory to 99 percent off with a min buy of 1 million.
when I got back from vacation my account was suspended. I did mark the store
closed for inventory and got rid of the min buy but I have no inventory to correct
the issue of pricing. I need this account reinstated... what do I do
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We were wondering what had happened. https://www.bricklink.com/message.asp?ID=1415756
Hopefully, they figure out the issues! Good luck! 
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| | | | | | | Author: | Jurassic.Bricks | | Posted: | Jun 19, 2023 13:44 | | Subject: | Re: My account was Suspensded | | Viewed: | 79 times | | Topic: | Selling | |
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| Yeah this is crazy. Of Course my current employees are saying they didn't
do it,... so I changed the password but who knows the problem is I had 1000 messages
in my account and now a account suspension with no idea how to fix the inventory
since they removed it and they aren't responding to fix it. I am very upset
for this was not intentional on my part.
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| | | | | | | | | Author: | BricksOfFaith | | Posted: | Jun 19, 2023 14:10 | | Subject: | Re: My account was Suspensded | | Viewed: | 82 times | | Topic: | Selling | |
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| In Selling, Jurassic.Bricks writes:
| | Yeah this is crazy. Of Course my current employees are saying they didn't
do it,... so I changed the password but who knows the problem is I had 1000 messages
in my account and now a account suspension with no idea how to fix the inventory
since they removed it and they aren't responding to fix it. I am very upset
for this was not intentional on my part.
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Certain ex employees can be harsh. For instance, somehow the member TopBrickBrigade
disappeared, and the ex employees completely ruined the store nit just with the
orders, but with the way they responded to all their negative feedbacks. Take
a look: https://www.bricklink.com/feedback.asp?fdbType=2&u=ToyBrickBrigade
Hopefully this gets resolved!
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| | | | | | | | | Author: | Stellar | | Posted: | Jun 19, 2023 15:13 | | Subject: | Re: My account was Suspensded | | Viewed: | 66 times | | Topic: | Selling | |
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| In Selling, Jurassic.Bricks writes:
| | Yeah this is crazy. Of Course my current employees are saying they didn't
do it,... so I changed the password but who knows the problem is I had 1000 messages
in my account and now a account suspension with no idea how to fix the inventory
since they removed it and they aren't responding to fix it. I am very upset
for this was not intentional on my part.
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Lately the average response time for the Help Desk is about 27h, as Sylvain commented
check the Help Desk site and wait for a reply to the open ticket.
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| | | | | Author: | SylvainLS | | Posted: | Jun 19, 2023 13:43 | | Subject: | Re: My account was Suspensded | | Viewed: | 75 times | | Topic: | Selling | |
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| In Selling, Jurassic.Bricks writes:
| | My account was Suspensded with the reason... need additional information... I
created a help ticket multiple times and got no response. I believe it was because
while on vacation I had an EX employee or current employee not know or attentially
set all the prices of our inventory to 99 percent off with a min buy of 1 million.
when I got back from vacation my account was suspended. I did mark the store
closed for inventory and got rid of the min buy but I have no inventory to correct
the issue of pricing. I need this account reinstated... what do I do
|
Hi,
Use this website: https://helpdesk.bricklink.com/Main/ (you need to re-register
with the same info as on the main site)
You can follow your tickets there (and possible answers if you didn’t get the
e-mails), even if they were opened from the older forms.
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| | | | | Author: | tec | | Posted: | Jun 19, 2023 15:36 | | Subject: | Re: My account was Suspensded | | Viewed: | 95 times | | Topic: | Selling | |
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| They could have done a bigger damage by doing less by just mass discounting the
thing as they did and... stop right here. Just watch it burn:
In a blitz you would have a hundred orders at total loss for you, since the prices.
when you realize, you would try to cancel everything, and face a hundred of potential
negative feedbacks. Store ruined for sure.
It didn't happen. Because of the "million" thing. They do know how
and where to put a critical number, just one, lazy as it sounds, but necessary
to avoid a worse outcome.
The 1.000.000 acted as safeguard.
imho employee revenge, but with care. You get the scare, but no loss.
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| | | | | | | Author: | Jurassic.Bricks | | Posted: | Jun 19, 2023 16:26 | | Subject: | Re: My account was Suspensded | | Viewed: | 78 times | | Topic: | Selling | |
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| That’s why I think it was a current employee the messed something up and then
didn’t know how to
Fixed it and did the only thing they knew would preventing buying but they won’t
fess up. I am still waiting on bricklink to even replay
In Selling, tec writes:
| | They could have done a bigger damage by doing less by just mass discounting the
thing as they did and... stop right here. Just watch it burn:
In a blitz you would have a hundred orders at total loss for you, since the prices.
when you realize, you would try to cancel everything, and face a hundred of potential
negative feedbacks. Store ruined for sure.
It didn't happen. Because of the "million" thing. They do know how
and where to put a critical number, just one, lazy as it sounds, but necessary
to avoid a worse outcome.
The 1.000.000 acted as safeguard.
imho employee revenge, but with care. You get the scare, but no loss.
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