Discussion Forum: Thread 339039

 Author: gablem View Messages Posted By gablem
 Posted: May 1, 2023 21:09
 Subject: Should I cancel an order? Doesnt feel legit.
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 Topic: Help
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gablem (214)

Location:  Canada, Quebec
Member Since Contact Type Status
Mar 13, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: LaBrick's
I've got a sale! And it's quite a large one. Couple of hundred dollars.

However, it's from a customer who registered today and has no feedbacks.

The shipping address is located at a warehouse.

The Paypal name doesnt match the Bricklink name (only the firstname, not the
lastname though).

The phonenumber was found on whitepages.com and the owner's name doesn't
match the other two names at all.

I received the money already to my Paypal account but I know Paypal is quick
to ask the seller to reimburse if there was fraud.

I'm getting a little nervous over this one.

Should I cancel the order?

Any sellers insight would be appreciated!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 1, 2023 21:13
 Subject: Re: Should I cancel an order? Doesnt feel legit.
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Nubs_Select (4916)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
BrickLink Inventories Administrator (?)
Sounds like its just going to a shipping forwarding address. I wouldn't be
to concerned. I've shipped to and had shipped many packages thru several
shipping forwarding companies without issue. as for 0 feedback we all have to
start somewhere .
 Author: SezaR View Messages Posted By SezaR
 Posted: May 1, 2023 22:53
 Subject: Re: Should I cancel an order? Doesnt feel legit.
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SezaR (1782)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Help, gablem writes:
  I've got a sale! And it's quite a large one. Couple of hundred dollars.

Congratulations!
  
However, it's from a customer who registered today and has no feedbacks.

Like many orders I have received!
  
The shipping address is located at a warehouse.


As a buyer, I use freight companies as well!

  The Paypal name doesnt match the Bricklink name (only the firstname, not the
lastname though).

Mine does not match neither but I am not a scammer!

  
The phonenumber was found on whitepages.com and the owner's name doesn't
match the other two names at all.

No comment about phone number.
  
I received the money already to my Paypal account but I know Paypal is quick
to ask the seller to reimburse if there was fraud.

I would not worry about an order of 200-300$. You need to ship to the address
that appears on the bricklink order's page which should be similar to the
address that appear on the PayPal transaction page (if he paid via PayPal onsite)
If the tracking shows "delivered", you will be safe.
Save a copy of the shipping label in your PC/Laptop for evidence.

If the order is above (I think ) $850 USD , you need to include signature with
shipping to follow PayPal's rules.

  
I'm getting a little nervous over this one.

You should be happy.
  
Should I cancel the order?

I would not!
  
Any sellers insight would be appreciated!

Sadly, I have had few problems with buyers that have many feedbacks. (not scam
though) So zero feedback does not mean "trouble".
Make sure what you ship is what he orders and that if you make a mistake, you
can shipping missing parts,...
Good luck!
 Author: Sadler_Bricks View Messages Posted By Sadler_Bricks
 Posted: May 1, 2023 23:00
 Subject: Re: Should I cancel an order? Doesnt feel legit.
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Sadler_Bricks (1850)

Location:  USA, Washington
Member Since Contact Type Status
Jul 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Sadler_Bricks
It's most probably an ok sale just double check names and address but sounds
like a drop seller all is good.

Sadler_Bricks
 Author: Brick_professor View Messages Posted By Brick_professor
 Posted: May 2, 2023 03:22
 Subject: Re: Should I cancel an order? Doesnt feel legit.
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Brick_professor (534)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Sep 29, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: brick brewery NL
In Help, gablem writes:
  I've got a sale! And it's quite a large one. Couple of hundred dollars.

However, it's from a customer who registered today and has no feedbacks.

The shipping address is located at a warehouse.

The Paypal name doesnt match the Bricklink name (only the firstname, not the
lastname though).

The phonenumber was found on whitepages.com and the owner's name doesn't
match the other two names at all.

I received the money already to my Paypal account but I know Paypal is quick
to ask the seller to reimburse if there was fraud.

I'm getting a little nervous over this one.

Should I cancel the order?

Any sellers insight would be appreciated!

Hi,

The thing you must do in my opinion is that you ship the order fully insured.
Then you have proof of shipment and the customer needs to sign when he receives
the parcel (so you have proof of delivery too).

Kind regards,

Arne
 Author: HoosierNinja View Messages Posted By HoosierNinja
 Posted: May 2, 2023 09:57
 Subject: Re: Should I cancel an order? Doesnt feel legit.
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HoosierNinja (1124)

Location:  USA, Indiana
Member Since Contact Type Status
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hoosier Daddy
Bring up all of that sketchy info to the buyer to see if they have an explanation.
That's what I do when names don't match. Sometimes they have a legit
reason, sometimes not.

David
 Author: zorbanj View Messages Posted By zorbanj
 Posted: May 2, 2023 12:55
 Subject: Re: Should I cancel an order? Doesnt feel legit.
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zorbanj (1033)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Buyer could be sending it to a freight forwarder. Alot of these are located in
Florida and Oregon. Freight forwarders combine a buyer's purchases into one
larger shipment to save shipping costs.

Whitepages.com can be an outdated resource. Have you asked the buyer about all
of this?

Note that if you cancel the order PayPal will not refund you its fees and you
may get negative feedback, especially if yu don't give the buyer a good reason
for cancelling beforehand.



In Help, gablem writes:
  I've got a sale! And it's quite a large one. Couple of hundred dollars.

However, it's from a customer who registered today and has no feedbacks.

The shipping address is located at a warehouse.

The Paypal name doesnt match the Bricklink name (only the firstname, not the
lastname though).

The phonenumber was found on whitepages.com and the owner's name doesn't
match the other two names at all.

I received the money already to my Paypal account but I know Paypal is quick
to ask the seller to reimburse if there was fraud.

I'm getting a little nervous over this one.

Should I cancel the order?

Any sellers insight would be appreciated!
 Author: gablem View Messages Posted By gablem
 Posted: May 3, 2023 15:50
 Subject: Re: Should I cancel an order? Doesnt feel legit.
 Viewed: 69 times
 Topic: Help
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gablem (214)

Location:  Canada, Quebec
Member Since Contact Type Status
Mar 13, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: LaBrick's
Thanks for all of your replies! I decided to take my chances like most of you
suggested!

In Help, gablem writes:
  I've got a sale! And it's quite a large one. Couple of hundred dollars.

However, it's from a customer who registered today and has no feedbacks.

The shipping address is located at a warehouse.

The Paypal name doesnt match the Bricklink name (only the firstname, not the
lastname though).

The phonenumber was found on whitepages.com and the owner's name doesn't
match the other two names at all.

I received the money already to my Paypal account but I know Paypal is quick
to ask the seller to reimburse if there was fraud.

I'm getting a little nervous over this one.

Should I cancel the order?

Any sellers insight would be appreciated!