I place order wiht instant checkout and pay the order via pay pal (20€ bricks
and 9€ s&h). After the succesfull payment seller contact me that package weight
ih higher than the calcuated and that I must pay additional 8€ for shipping.
Do you have advice what to do since this is the first time that I am dealing
with this problem. Since order is small if I pay this additional shipping fee
it won't be profitable to me anymore.
I place order wiht instant checkout and pay the order via pay pal (20€ bricks
and 9€ s&h). After the succesfull payment seller contact me that package weight
ih higher than the calcuated and that I must pay additional 8€ for shipping.
Do you have advice what to do since this is the first time that I am dealing
with this problem. Since order is small if I pay this additional shipping fee
it won't be profitable to me anymore.
Hi,
It happened for me earlier as a seller. I just covered the extra cost, it was
not a big amount, only 2 or 3€.
But 8€ is a big difference !
The seller could offer you the choice of cancelling the order if the extra shipping
costs are too much for you.
I place order wiht instant checkout and pay the order via pay pal (20€ bricks
and 9€ s&h). After the succesfull payment seller contact me that package weight
ih higher than the calcuated and that I must pay additional 8€ for shipping.
Do you have advice what to do since this is the first time that I am dealing
with this problem. Since order is small if I pay this additional shipping fee
it won't be profitable to me anymore.
Since the seller is changing the shipping cost you were shown and agreed to pay
you are well within your right to refuse paying more. The seller should give
you a 100% refund without penalizing you since it was not your error.
I place order wiht instant checkout and pay the order via pay pal (20€ bricks
and 9€ s&h). After the succesfull payment seller contact me that package weight
ih higher than the calcuated and that I must pay additional 8€ for shipping.
Do you have advice what to do since this is the first time that I am dealing
with this problem. Since order is small if I pay this additional shipping fee
it won't be profitable to me anymore.
Since the seller is changing the shipping cost you were shown and agreed to pay
you are well within your right to refuse paying more. The seller should give
you a 100% refund without penalizing you since it was not your error.
I place order wiht instant checkout and pay the order via pay pal (20€ bricks
and 9€ s&h). After the succesfull payment seller contact me that package weight
ih higher than the calcuated and that I must pay additional 8€ for shipping.
Do you have advice what to do since this is the first time that I am dealing
with this problem. Since order is small if I pay this additional shipping fee
it won't be profitable to me anymore.
Croatia, Zadar
France, Centre-Val de Loire
USA, Michigan
United Kingdom, England