| Discussion Forum: Thread 336210 |
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| | | Author: | dcarmine  | | Posted: | Mar 9, 2023 13:34 | | Subject: | Update: Tell me what do sellers want most? | | Viewed: | 191 times | | Topic: | General | |
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| I'm sorry this is so late in coming, life gets in the way sometimes.
The meeting was held on Feb 1, 2023. The usuals were there. Tanja leads the
meeting and she introduced a new Product Manager for Marketplace, Sergio Reyes.
The usual discussion commenced. I found that my microphone was not working and
my attempt to fix it failed.
Tanja announced that I needed to present something important, still my mic was
dead. By the time I was able to call in, the meeting had progressed and I had
little time to add my agenda. I was able to present a few things as the discussion
allowed but not everything was included. I had made a word doc to organize the
input I received from all of you and I was asked to share that via email to everyone.
I did so.
This is my statement to Tanja after the meeting:
What started this was a thread I posted in the forum asking what do sellers
want. You can see the whole conversation here: https://www.bricklink.com/messageThread.asp?ID=333951
The attached text document is a summary of the things that were asked for. I
asked for things that can be changed now, so it would be easier to roll out until
the full new site is live. Obviously there are some things wanted that don't
conform to that ask. I left those things out of the summary.
There was a very important observation I wanted to tell you, but with the difficulty
of my laptop sound I was unable to do so. When we had the meeting in September,
the first one since Steve left, I was surprised to see a Site Technician at the
meeting. As the meeting evolved, I found myself becoming more and more disappointed.
I felt like the progress of the panel's history had gone back to the beginning.
Being told that the progress on the seller tools was scraped just deflated me
completely. I felt that the voice of the technician was all that mattered at
that time and no progress had been made. Then the old site behavior started
again. Live site updates that break things. I'm still trying to find a
way to get through this again.
That was why I made the post for the next meeting. When I heard you say that
I had important info to share at this last meeting, I knew you had seen my post
and I was excited to share. Then my connection was bad and I had no chance to
share it all.
So here is all of it. Some things may be an easy fix (hopefully) while others
need time and dedication to accomplish. I am hopeful this will help get back
on task.
Thanks,
Donna
When I share things with Tanja I know I am being heard. She has done a lot to
make sure our community is being heard. She is a true professional and I appreciate
the way our panel is treated and understood by her. Please give her some "love"
You can view the copy of the document here:
https://www.dropbox.com/s/2aft0g0009fxu3y/Things%20sellers%20want.pdf?dl=0
Please note that I didn't share everything that everyone suggested. I asked
for and shared the suggestions that could be done reasonably within the structure
of the current site. Some things I just copied and pasted the exact words.
Thanks to everyone that participated! Let me know if the link doesn't work
Comments are welcome.
Donna
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| | | | | Author: | Nubs_Select | | Posted: | Mar 9, 2023 13:38 | | Subject: | Re: Update: Tell me what do sellers want most? | | Viewed: | 53 times | | Topic: | General | |
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| In General, dcarmine writes:
| | I'm sorry this is so late in coming, life gets in the way sometimes.
The meeting was held on Feb 1, 2023. The usuals were there. Tanja leads the
meeting and she introduced a new Product Manager for Marketplace, Sergio Reyes.
The usual discussion commenced. I found that my microphone was not working and
my attempt to fix it failed.
Tanja announced that I needed to present something important, still my mic was
dead. By the time I was able to call in, the meeting had progressed and I had
little time to add my agenda. I was able to present a few things as the discussion
allowed but not everything was included. I had made a word doc to organize the
input I received from all of you and I was asked to share that via email to everyone.
I did so.
This is my statement to Tanja after the meeting:
What started this was a thread I posted in the forum asking what do sellers
want. You can see the whole conversation here: https://www.bricklink.com/messageThread.asp?ID=333951
The attached text document is a summary of the things that were asked for. I
asked for things that can be changed now, so it would be easier to roll out until
the full new site is live. Obviously there are some things wanted that don't
conform to that ask. I left those things out of the summary.
There was a very important observation I wanted to tell you, but with the difficulty
of my laptop sound I was unable to do so. When we had the meeting in September,
the first one since Steve left, I was surprised to see a Site Technician at the
meeting. As the meeting evolved, I found myself becoming more and more disappointed.
I felt like the progress of the panel's history had gone back to the beginning.
Being told that the progress on the seller tools was scraped just deflated me
completely. I felt that the voice of the technician was all that mattered at
that time and no progress had been made. Then the old site behavior started
again. Live site updates that break things. I'm still trying to find a
way to get through this again.
That was why I made the post for the next meeting. When I heard you say that
I had important info to share at this last meeting, I knew you had seen my post
and I was excited to share. Then my connection was bad and I had no chance to
share it all.
So here is all of it. Some things may be an easy fix (hopefully) while others
need time and dedication to accomplish. I am hopeful this will help get back
on task.
Thanks,
Donna
When I share things with Tanja I know I am being heard. She has done a lot to
make sure our community is being heard. She is a true professional and I appreciate
the way our panel is treated and understood by her. Please give her some "love"
You can view the copy of the document here:
https://www.dropbox.com/s/2aft0g0009fxu3y/Things%20sellers%20want.pdf?dl=0
Please note that I didn't share everything that everyone suggested. I asked
for and shared the suggestions that could be done reasonably within the structure
of the current site. Some things I just copied and pasted the exact words.
Thanks to everyone that participated! Let me know if the link doesn't work
Comments are welcome.
Donna
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Thankyou very much for keeping us informed!
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| | | | | Author: | Emporiosa | | Posted: | Mar 9, 2023 13:57 | | Subject: | Re: Update: Tell me what do sellers want most? | | Viewed: | 63 times | | Topic: | General | |
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| | | When I share things with Tanja I know I am being heard. She has done a lot to
make sure our community is being heard. She is a true professional and I appreciate
the way our panel is treated and understood by her. Please give her some "love"
You can view the copy of the document here:
https://www.dropbox.com/s/2aft0g0009fxu3y/Things%20sellers%20want.pdf?dl=0
Please note that I didn't share everything that everyone suggested. I asked
for and shared the suggestions that could be done reasonably within the structure
of the current site. Some things I just copied and pasted the exact words.
Thanks to everyone that participated! Let me know if the link doesn't work
Comments are welcome.
Donna
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This is really great to hear and thanks for sharing with us Donna!  I hope
we'll hear more from Tanja over the next weeks and months in regards to any
actionable items they're roadmapping based on this feedback.
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| | | | | | | Author: | dcarmine | | Posted: | Mar 11, 2023 21:40 | | Subject: | Re: Update: Tell me what do sellers want most? | | Viewed: | 45 times | | Topic: | General | |
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| Thanks Russell,
That helps me tremendously to know you and the team are listening to us all with
a mind to work at getting some things done.
Thanks to everyone. When we communicate openly we can come together to help this
place thrive!
Donna
In General, Admin_Russell writes:
| | In General, dcarmine writes:
| | Comments are welcome.
Donna
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FYI Donna -
Your original post and the ensuing thread were shared with the entire BrickLink
team as recommended reading:
https://www.bricklink.com/message.asp?ID=1389672
It is unusual to have that many good ideas shared in one thread and I'm going
to keep it bookmarked for quick reference.
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USA, Nebraska
Canada, Ontario
