Or, if that is not your cup of tea, you can send the image directly to me and
I will edit and upload it.
Help will be much appreciated!
Jen
ps. randyf wished too hard that there be a break from stickered counterparts...you
win!
I agree, they really do need to find a better way to ship stickers. It works
great in the bigger sets when they have thick instructions as they are properly
packaged, but with my new Sheriff Safe set, the stickers were mixed in the middle
of all the bags. I had to press it for a few days just to make sure the were
properly flat. I would have been pissed if they were ruined like yours as I
don't know if they would have extras to ship out for the designer sets.
It works great in the bigger sets when they have thick instructions as they are properly
packaged
You say that but one of my Sanctum Sanctorum Showdown stickers were crimped in
the end of the instructions bag, best part was the Lego customer service never
even responded to my issue.
It works great in the bigger sets when they have thick instructions as they are properly
packaged
You say that but one of my Sanctum Sanctorum Showdown stickers were crimped in
the end of the instructions bag, best part was the Lego customer service never
even responded to my issue.
Hmmm... I went through the online parts replacement portal and asked for a new
sticker sheet and instruction booklet. I will report back here if I hear back
from them or receive the items.
Hmmm... I went through the online parts replacement portal and asked for a new
sticker sheet and instruction booklet. I will report back here if I hear back
from them or receive the items.
Jen
If you don't - I failed to get a replacement that way for the same sticker
problem in the Ducati - then the automated chatbot will do it for you, damaged
sticker replacements is one of the things it's coded to do.
One thing that surprised me is that Lego will no longer sell replacement sheets
for user error with stickers. I've just been chatting with a support agent
about that - they were happy to send a free replacement in exchange for a photo
of the one I messed up, but I'd have felt more comfortable paying for it.
I definitely appreciate the quality of their support though!
My new sticker sheet arrived today. I guess the confusing how-to-order-a-replacement
sticker sheet process worked. I have not received the instruction booklet or
a shipping notice for it, however.
I guess 7 days is pretty good customer service, especially considering the package
came from overseas!
USA, Illinois
United Kingdom, England
