Discussion Forum: Thread 357851

 Author: YYCFigsNBricks View Messages Posted By YYCFigsNBricks
 Posted: May 16, 2024 12:40
 Subject: Orders Received deleted
 Viewed: 82 times
 Topic: Selling
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YYCFigsNBricks (464)

Location:  Canada, Alberta
Member Since Contact Type Status
Dec 20, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YYC Figs N Bricks
Anyone else have an issue with Orders Received getting deleted? All my orders
are gone except 1 that was way older than the others. Eeek!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 16, 2024 12:45
 Subject: Re: Orders Received deleted
 Viewed: 22 times
 Topic: Selling
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Nubs_Select (3832)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, YYCFigsNBricks writes:
  Anyone else have an issue with Orders Received getting deleted? All my orders
are gone except 1 that was way older than the others. Eeek!

All normal
Orders exact details are deleted after 6 months. If the order was npb, nss, nrs,
etc it won’t be removed. You can still download your orders for some details
by going to your orders page and at the bottom hit download orders
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 16, 2024 15:33
 Subject: Re: Orders Received deleted
 Viewed: 27 times
 Topic: Selling
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1001bricks (52485)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Selling, Nubs_Select writes:
  In Selling, YYCFigsNBricks writes:
  Anyone else have an issue with Orders Received getting deleted? All my orders
are gone except 1 that was way older than the others. Eeek!

All normal
Orders exact details are deleted after 6 months. If the order was npb, nss, nrs,
etc it won’t be removed. You can still download your orders for some details
by going to your orders page and at the bottom hit download orders


OP's here for 8 years.

I'm really puzzled he didn't notice before, or read Help...
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: May 16, 2024 12:49
 Subject: Re: Orders Received deleted
 Viewed: 24 times
 Topic: Selling
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crazylegoman (1098)

Location:  USA, Indiana
Member Since Contact Type Status Collage
Apr 1, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Hoosier Daddy
In Selling, YYCFigsNBricks writes:
  Anyone else have an issue with Orders Received getting deleted? All my orders
are gone except 1 that was way older than the others. Eeek!

Are you able to click on the "Filed" link and see them?

David
 Author: hpoort View Messages Posted By hpoort
 Posted: May 16, 2024 13:02
 Subject: Re: Orders Received deleted
 Viewed: 26 times
 Topic: Selling
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hpoort (416)

Location:  Netherlands, Groningen
Member Since Contact Type Status
Oct 11, 2014 Contact Member Buyer
Buying Privileges - OK
In Selling, YYCFigsNBricks writes:
  Anyone else have an issue with Orders Received getting deleted? All my orders
are gone except 1 that was way older than the others. Eeek!

Order details are purged after 6 months, except when marked as a problem order.
You can still download the header information and you can still find the order
details in your offsite mail archive.