| Discussion Forum: Thread 357775 |
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| | | Author: | Niels_T  | | Posted: | May 15, 2024 03:19 | | Subject: | Removal of items in order. | | Viewed: | 58 times | | Topic: | Help | |
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| Hi
I had an order, where if removed a couple of sets the shipping would get cheaper.
I did like normal do, but now buyer says he didnt get cancelation email nor does
it say anything in his order and massage screens.
Also if I try to remove again, it say it is already in process.
Any ideas to get moving .
BR
Niels
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| | | | | Author: | Nubs_Select | | Posted: | May 15, 2024 03:30 | | Subject: | Re: Removal of items in order. | | Viewed: | 24 times | | Topic: | Help | |
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| Sounds like the buyer needs to accept the item removal request. (Unfortunately
I don’t remember how it’s done as it’s confusing)
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| | | | | | | Author: | Niels_T | | Posted: | May 15, 2024 15:44 | | Subject: | Re: Removal of items in order. | | Viewed: | 18 times | | Topic: | Help | |
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| Yesd and normal when I do it the buyer gets an email, with link toi accept removal,
but buyer says checked all mails and message.
In Help, Nubs_Select writes:
| | Sounds like the buyer needs to accept the item removal request. (Unfortunately
I don’t remember how it’s done as it’s confusing)
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| | | | | Author: | yorbrick | | Posted: | May 15, 2024 03:48 | | Subject: | Re: Removal of items in order. | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, Niels_T writes:
| | Hi
I had an order, where if removed a couple of sets the shipping would get cheaper.
I did like normal do, but now buyer says he didnt get cancelation email nor does
it say anything in his order and massage screens.
Also if I try to remove again, it say it is already in process.
Any ideas to get moving .
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Did the buyer know you were removing items from the order? Have they already
paid?
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| | | | | | | Author: | Niels_T | | Posted: | May 15, 2024 15:45 | | Subject: | Re: Removal of items in order. | | Viewed: | 17 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, Niels_T writes:
| | Hi
I had an order, where if removed a couple of sets the shipping would get cheaper.
I did like normal do, but now buyer says he didnt get cancelation email nor does
it say anything in his order and massage screens.
Also if I try to remove again, it say it is already in process.
Any ideas to get moving .
|
Did the buyer know you were removing items from the order? Have they already
paid?
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No they hav enot paid
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| | | | | Author: | rankster | | Posted: | May 15, 2024 03:49 | | Subject: | (Cancelled) | | Viewed: | 20 times | | Topic: | Help | |
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| | (Cancelled) |
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| | | | | | | Author: | Niels_T | | Posted: | May 15, 2024 15:45 | | Subject: | Re: Removal of items in order. | | Viewed: | 27 times | | Topic: | Help | |
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| Yes that is for me as seller....
In Help, rankster writes:
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