| Discussion Forum: Thread 356793 |
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| | | Author: | Blue82Da  | | Posted: | Apr 22, 2024 12:21 | | Subject: | Can't mark order as shipped | | Viewed: | 72 times | | Topic: | Problem | |
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| I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
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| | | | | Author: | Nubs_Select | | Posted: | Apr 22, 2024 12:32 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 28 times | | Topic: | Problem | |
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| In Problem, Blue82Da writes:
| | I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
|
Were taxes involved? If so did they pay with PayPal onsite or just PayPal you
directly? If taxes were involved it has to be paid directly on bricklink so bricklink
can collect sales tax otherwise the buyer sends you the sales tax which is not
allowed.
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| | | | | | | Author: | Blue82Da | | Posted: | Apr 22, 2024 15:06 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 27 times | | Topic: | Problem | |
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| In Problem, Nubs_Select writes:
| | In Problem, Blue82Da writes:
| | I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
|
Were taxes involved? If so did they pay with PayPal onsite or just PayPal you
directly? If taxes were involved it has to be paid directly on bricklink so bricklink
can collect sales tax otherwise the buyer sends you the sales tax which is not
allowed.
|
Thank you so much for your answer ...yes there was sales tax of 1.68 on the order
which is probably exactly what my problem is. New problem is...how do I correct
it now? I guess I need to put in my terms that you have to pay me directly onsite
with PayPal to avoid this moving forward. Thank you so much for your help, it
is very appreciated!
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| | | | | | | | | Author: | 1001bricks | | Posted: | Apr 22, 2024 15:13 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 21 times | | Topic: | Problem | |
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| In Problem, Blue82Da writes:
| | In Problem, Nubs_Select writes:
| | In Problem, Blue82Da writes:
| | I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
|
Were taxes involved? If so did they pay with PayPal onsite or just PayPal you
directly? If taxes were involved it has to be paid directly on bricklink so bricklink
can collect sales tax otherwise the buyer sends you the sales tax which is not
allowed.
|
Thank you so much for your answer ...yes there was sales tax of 1.68 on the order
which is probably exactly what my problem is. New problem is...how do I correct
it now?
|
Only way I see; talk to the buyer, refund the indirect payment, change the payment
method to the on site one, get the payment.
You'll lose a bit in the PayPal fees no refunded though.
| | I guess I need to put in my terms that you have to pay me directly onsite
with PayPal to avoid this moving forward.
|
Buyer don't read ANYTHING.
I'd be you, I'd simply remove the indirect payment method.
You can still propose an "Invoice me manually" manual (D'oh) method
for those who will need a specific service (assuming it's not to avoid taxes
 )
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| | | | | | | | | Author: | yorbrick | | Posted: | Apr 22, 2024 15:14 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 19 times | | Topic: | Problem | |
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| In Problem, Blue82Da writes:
| | In Problem, Nubs_Select writes:
| | In Problem, Blue82Da writes:
| | I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
|
Were taxes involved? If so did they pay with PayPal onsite or just PayPal you
directly? If taxes were involved it has to be paid directly on bricklink so bricklink
can collect sales tax otherwise the buyer sends you the sales tax which is not
allowed.
|
Thank you so much for your answer ...yes there was sales tax of 1.68 on the order
which is probably exactly what my problem is. New problem is...how do I correct
it now? I guess I need to put in my terms that you have to pay me directly onsite
with PayPal to avoid this moving forward. Thank you so much for your help, it
is very appreciated!
|
You have to refund the PayPal payment and ask the buyer to pay again using the
onsite button.
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 22, 2024 15:15 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 27 times | | Topic: | Problem | |
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| In Problem, Blue82Da writes:
| | In Problem, Nubs_Select writes:
| | In Problem, Blue82Da writes:
| | I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
|
Were taxes involved? If so did they pay with PayPal onsite or just PayPal you
directly? If taxes were involved it has to be paid directly on bricklink so bricklink
can collect sales tax otherwise the buyer sends you the sales tax which is not
allowed.
|
Thank you so much for your answer ...yes there was sales tax of 1.68 on the order
which is probably exactly what my problem is. New problem is...how do I correct
it now? I guess I need to put in my terms that you have to pay me directly onsite
with PayPal to avoid this moving forward. Thank you so much for your help, it
is very appreciated!
|
Glad I could help!
The solution is to refund the buyer and then have them pay onsite by editing
the order and changing the payment method then sending them the invoice again.
It would also to help to remove “PayPal” from your payment options so only “PayPal
onsite” is an option in the future
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