| Discussion Forum: Thread 356761 |
|
 |
| | | Author: | Davidpkaiser2  | | Posted: | Apr 21, 2024 15:50 | | Subject: | Item purchased for less? | | Viewed: | 170 times | | Topic: | Help | |
|
| New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
|
| | | | | |
| | | | | Author: | axaday | | Posted: | Apr 21, 2024 15:53 | | Subject: | Re: Item purchased for less? | | Viewed: | 49 times | | Topic: | Help | |
|
| In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
There is nowhere to confirm, other than the order. I'm not saying a glitch
is impossible, but there is no normal, intended way for a customer to buy something
at a lower price than you listed. The most likely scenario is that you entered
a different number than you intended.
|
|
| | | | | |
| | | | | Author: | Adjour | | Posted: | Apr 21, 2024 16:26 | | Subject: | Re: Item purchased for less? | | Viewed: | 47 times | | Topic: | Help | |
|
| In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
It's way more likely you fat fingered a typo on the price than a glitch.
|
|
| | | | | |
| | | | | Author: | Ziegelmeister | | Posted: | Apr 21, 2024 16:35 | | Subject: | Re: Item purchased for less? | | Viewed: | 60 times | | Topic: | Help | |
|
| In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
There are a handful of times I questioned the price at which someone purchased
something from me. They seemed lower than what I would have wanted. You can't
get that data after the fact, but what you can do for future instances, is mark
everything in your inventory to "retain items after being sold out" (or
whatever it's called). It's in your inventory page at the bottom. This
will preserve that item with a zero quantity in your stock room at the original
price.
Turns out my issue was inadvertently having items on sale (like I put all black
and orange items on 50% sale when the Bengals went to the Super Bowl, but I didn't
realize that included my Darth Vaders. So I sold out of nearly all of them in
a day.) or when I would upload a new parted out set using the NEW price, not
realizing that the newly updated prices were 15% lower than a year prior.
|
|
|
| | | | | |
| | | | | Author: | Macaronis | | Posted: | Apr 21, 2024 20:33 | | Subject: | Re: Item purchased for less? | | Viewed: | 47 times | | Topic: | Help | |
|
| In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
While I'm sure your answer was covered by the others...
#1 There is a reason BL has the review section when you post new items. Its
good to review it before you blindly click. I've caught a few fat finger
typings during my listings.
#2 If you use the radio button for sales options be sure you ABSOLUTELY know
what your doing before hand and After you are done with the sale and review your
items again.
#3 Its always good to review your stuff every few months. Just to be sure.
Outside of that some have claimed over the years we have gremlins. While I know
these Gremlins exist, in all my time here I have never seen something magically
change until it was something I did via 1-3 listed above.
Cheers
|
|
|
| | | | | | | | | |
| | | | | | | Author: | brickulin | | Posted: | Apr 22, 2024 00:36 | | Subject: | Re: Item purchased for less? | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, Macaronis writes:
| | In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
While I'm sure your answer was covered by the others...
#1 There is a reason BL has the review section when you post new items. Its
good to review it before you blindly click. I've caught a few fat finger
typings during my listings.
#2 If you use the radio button for sales options be sure you ABSOLUTELY know
what your doing before hand and After you are done with the sale and review your
items again.
#3 Its always good to review your stuff every few months. Just to be sure.
Outside of that some have claimed over the years we have gremlins. While I know
these Gremlins exist, in all my time here I have never seen something magically
change until it was something I did via 1-3 listed above.
Cheers
|
Gremlins were, but not with the prices, but with the number of items, with onsite
payments, more items were returned to the warehouse than there actually were.
If the system evaluated these onsite payments as not executed, the items from
the warehouse were not written off, but the order in the deposit was then added
to them, so when someone then bought items to zero, I had 2x more than the actual
amount after such an unexecuted order. It happened to me with several orders
and quite large ones, when my warehouse suddenly grew by several thousand items
without me doing anything. But that was 2 years ago and luckily I haven't
registered anything like that since then.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | Macaronis | | Posted: | Apr 22, 2024 13:15 | | Subject: | Re: Item purchased for less? | | Viewed: | 27 times | | Topic: | Help | |
|
| In Help, brickulin writes:
| | In Help, Macaronis writes:
| | In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
While I'm sure your answer was covered by the others...
#1 There is a reason BL has the review section when you post new items. Its
good to review it before you blindly click. I've caught a few fat finger
typings during my listings.
#2 If you use the radio button for sales options be sure you ABSOLUTELY know
what your doing before hand and After you are done with the sale and review your
items again.
#3 Its always good to review your stuff every few months. Just to be sure.
Outside of that some have claimed over the years we have gremlins. While I know
these Gremlins exist, in all my time here I have never seen something magically
change until it was something I did via 1-3 listed above.
Cheers
|
Gremlins were, but not with the prices, but with the number of items, with onsite
payments, more items were returned to the warehouse than there actually were.
If the system evaluated these onsite payments as not executed, the items from
the warehouse were not written off, but the order in the deposit was then added
to them, so when someone then bought items to zero, I had 2x more than the actual
amount after such an unexecuted order. It happened to me with several orders
and quite large ones, when my warehouse suddenly grew by several thousand items
without me doing anything. But that was 2 years ago and luckily I haven't
registered anything like that since then.
|
I do know that qt# are one of those Gremlins but with my Store being small I
caught the few times it happened or before the order got processed to deal
with it. While I have NO way to prove it. I suspected a few years ago it was
tied to the Tier Pricing. almost like each tier could have been adding to the
inventory. When I worked the math it didn't make sense so I didn't bother
digging further and just always redid inventory checks every few months against
a previous qt count of the higher bulky items.
|
|
|
| | | | | |
| | | | | Author: | mayhem75 | | Posted: | Apr 22, 2024 04:55 | | Subject: | Re: Item purchased for less? | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
It sounds like you may have just entered the wrong price, I once bought a minifigure
for 15p and the seller messaged me saying they meant to put £15 and cancelled
the sale because they messed up.
|
|
| | | | | |
| | | | | Author: | Akir | | Posted: | Apr 22, 2024 12:37 | | Subject: | Re: Item purchased for less? | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, Davidpkaiser2 writes:
| | New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
|
As the others said, there's no built-in way to check, but that's one
of the things BrickStore is excellent for - just one click to backup your stock;
do it regularly, and you have offline copies of everything to verify in case
of problems!
Anyway, don't fret too much, I don't think there's anybody here who
never had problems to learn from, welcome and enjoy your time on Bricklink! 
|
|
|
|
|
|
USA, Kentucky
Czech Republic, Středočeský Kraj
United Kingdom, England
Austria, Steiermark