Discussion Forum: Thread 356674

 Author: MontagueBrick View Messages Posted By MontagueBrick
 Posted: Apr 19, 2024 13:09
 Subject: Processing Partial Refunds?
 Viewed: 93 times
 Topic: Selling
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MontagueBrick (251)

Location:  USA, Wisconsin
Member Since Contact Type Status
Jul 13, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MontagueBrick
Hi,
I am wondering if anyone knows how the "Issue Refund" button in an order
works. I had a couple inventory errors, and I want to provide my buyer with a
partial refund. Does this button allow partial refunds, or does it refund the
entire order?

Thanks in advance
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 19, 2024 13:20
 Subject: Re: Processing Partial Refunds?
 Viewed: 30 times
 Topic: Selling
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Nubs_Select (3750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Selling, MontagueBrick writes:
  Hi,
I am wondering if anyone knows how the "Issue Refund" button in an order
works. I had a couple inventory errors, and I want to provide my buyer with a
partial refund. Does this button allow partial refunds, or does it refund the
entire order?

Thanks in advance

When you click on it you get brought to another screen that lets you choose how
much you want to refund from .01 to full value and select the reason why
 Author: MontagueBrick View Messages Posted By MontagueBrick
 Posted: Apr 19, 2024 13:50
 Subject: Re: Processing Partial Refunds?
 Viewed: 26 times
 Topic: Selling
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MontagueBrick (251)

Location:  USA, Wisconsin
Member Since Contact Type Status
Jul 13, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MontagueBrick
In Selling, Nubs_Select writes:
  In Selling, MontagueBrick writes:
  Hi,
I am wondering if anyone knows how the "Issue Refund" button in an order
works. I had a couple inventory errors, and I want to provide my buyer with a
partial refund. Does this button allow partial refunds, or does it refund the
entire order?

Thanks in advance

When you click on it you get brought to another screen that lets you choose how
much you want to refund from .01 to full value and select the reason why

Okay, Great
Thanks so much