Discussion Forum: Thread 355913

 Author: morrispd View Messages Posted By morrispd
 Posted: Apr 4, 2024 08:32
 Subject: Cancelled order
 Viewed: 154 times
 Topic: Buying
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morrispd (1)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 6, 2019 Contact Member Buyer
Buying Privileges - OK
Hi, could someone help please as it is my first time ordering. I ordered and
paid for some parts to complete a set but since I completed the order it has
been cancelled by the seller. Comment on message informing me says feedback
is required to order? I tried to message seller to ask but it says I am on their
stop list.

Can someone give me a good reason not to leave bad feedback, is this the seller
or the system which has failed me? Should I be able to order just a few parts
and pay the postage?

TIA
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 4, 2024 08:49
 Subject: Re: Cancelled order
 Viewed: 64 times
 Topic: Buying
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peregrinator (768)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Buying, morrispd writes:
  Hi, could someone help please as it is my first time ordering. I ordered and
paid for some parts to complete a set but since I completed the order it has
been cancelled by the seller. Comment on message informing me says feedback
is required to order? I tried to message seller to ask but it says I am on their
stop list.

Can someone give me a good reason not to leave bad feedback, is this the seller
or the system which has failed me? Should I be able to order just a few parts
and pay the postage?

TIA

If you leave bad feedback, then chances are a seller like this one will leave
retaliatory negative feedback. This is not ordinarily a huge issue for a buyer
but because you have zero feedback a negative will leave you will a negative
total, and many sellers don't like to sell to buyers with negative totals.

Did the seller refund you in full?

Thankfully most sellers aren't like this. Yes, you should just be able to
order a few parts and pay for them, and receive them in turn.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 4, 2024 10:43
 Subject: Re: Cancelled order
 Viewed: 39 times
 Topic: Buying
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peregrinator (768)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Buying, peregrinator writes:
  If you leave bad feedback, then chances are a seller like this one will leave
retaliatory negative feedback. This is not ordinarily a huge issue for a buyer
but because you have zero feedback a negative will leave you will a negative
total, and many sellers don't like to sell to buyers with negative totals.

Of course, you can leave feedback for up to 6 months, it's possible you could
be in a better position to do so by then.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Apr 4, 2024 10:08
 Subject: Re: Cancelled order
 Viewed: 54 times
 Topic: Buying
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Buying, morrispd writes:
  Hi, could someone help please as it is my first time ordering. I ordered and
paid for some parts to complete a set but since I completed the order it has
been cancelled by the seller. Comment on message informing me says feedback
is required to order? I tried to message seller to ask but it says I am on their
stop list.

Can someone give me a good reason not to leave bad feedback, is this the seller
or the system which has failed me? Should I be able to order just a few parts
and pay the postage?

TIA

Not all sellers accept orders from brand new buyers with 0 feedback as they are
afraid of issues with them. That being said, there are far, far more who will.
Just go out and place one with them. As far as feedback goes, if you got a
full refund then there was no transaction, yes, it is annoying, but just go on.
Good luck.
 Author: Speciale View Messages Posted By Speciale
 Posted: Apr 4, 2024 16:26
 Subject: Re: Cancelled order
 Viewed: 33 times
 Topic: Buying
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Speciale (4816)

Location:  Belgium
Member Since Contact Type Status
Aug 31, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Speciale
In Buying, Tracyd writes:
  In Buying, morrispd writes:
  Hi, could someone help please as it is my first time ordering. I ordered and
paid for some parts to complete a set but since I completed the order it has
been cancelled by the seller. Comment on message informing me says feedback
is required to order? I tried to message seller to ask but it says I am on their
stop list.

Can someone give me a good reason not to leave bad feedback, is this the seller
or the system which has failed me? Should I be able to order just a few parts
and pay the postage?

TIA

Not all sellers accept orders from brand new buyers with 0 feedback as they are
afraid of issues with them. That being said, there are far, far more who will.
Just go out and place one with them. As far as feedback goes, if you got a
full refund then there was no transaction, yes, it is annoying, but just go on.
Good luck.

first order from a 4 yaers old mamber/account and he have a problem in his first
order !
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 4, 2024 13:37
 Subject: Re: Cancelled order
 Viewed: 45 times
 Topic: Buying
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Buying, morrispd writes:
  Hi, could someone help please as it is my first time ordering. I ordered and
paid for some parts to complete a set but since I completed the order it has
been cancelled by the seller. Comment on message informing me says feedback
is required to order? I tried to message seller to ask but it says I am on their
stop list.

Can someone give me a good reason not to leave bad feedback, is this the seller
or the system which has failed me? Should I be able to order just a few parts
and pay the postage?


There is no way a seller can block zero feedback buyers, so some sellers just
cancel orders. You can leave feedback if you like, but you will get a negative
back. For you, that could be serious, as it is possible to block buyers with
negative feedback and that will mean you cannot buy form significantly more sellers
that have this option turned on.

So long as you got a refund, I'd leave it. Least favourite the store though,
and don't return to it in future. Or alternatively, place an order with someone
else and get feedback, then return to the first seller asking if you are worthy
enough now.