| Discussion Forum: Thread 355634 |
|
 |
| | | Author: | Sillyirishbrick  | | Posted: | Mar 29, 2024 08:02 | | Subject: | PayPal processing issue on refund | | Viewed: | 59 times | | Topic: | Technical Issues | |
|
| I shipped the wrong parts to a buyer and trying to issue a refund for the cost
of the parts he paid for. A mix up between two orders, so I can't replace.
But I'm getting a PayPal processing error.
Admittedly it's for GBP 0.31 which might be below a PayPal limit, could that
be it?
I've reported to the help desk, but not heard back yet, so trying here in
meantime. I don't want to do PayPal directly, as the recipient will be charged
fees.
Last resort is I buy the parts again and then send onto him.
Thanks in advance.
|
|
| | | | | |
| | | | | Author: | 1001bricks | | Posted: | Mar 29, 2024 08:42 | | Subject: | Re: PayPal processing issue on refund | | Viewed: | 37 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Sillyirishbrick writes:
| | I shipped the wrong parts to a buyer and trying to issue a refund for the cost
of the parts he paid for. A mix up between two orders, so I can't replace.
But I'm getting a PayPal processing error.
Admittedly it's for GBP 0.31 which might be below a PayPal limit, could that
be it?
|
There's no minimum, you can refund 0.01 (but below IDK).
What's the error?
Be sure to have a simple text in the refund, avoid weird chars or punctuation...
Try with no text at all.
Check if you've enough of this currency in your PayPal account.
Check also on PayPal if it's not already refunded; it happened to me I refunded
twice after the first was said "error" but was processed on PayPal anyway...
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Sillyirishbrick | | Posted: | Mar 31, 2024 17:38 | | Subject: | Re: PayPal processing issue on refund | | Viewed: | 28 times | | Topic: | Technical Issues | |
|
| Thanks
Have tried all those. I might have changed PayPal accounts after this sale (location
issue), could BrickLink be trying to link to the old merchant ID?
|
|
|
|
|
|
United Kingdom, England
France, Provence-Alpes-Côte d'Azur