Discussion Forum: Thread 352393

 Author: Caroline77 View Messages Posted By Caroline77
 Posted: Jan 6, 2024 16:58
 Subject: Just want to vent about color consistency...
 Viewed: 176 times
 Topic: General
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Caroline77 (1528)

Location:  USA, Utah
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Parting out a single 76269 Avengers tower and the color consistency between the
trans light blue parts out of the same box is extremely disappointing.

The fact that it's different between the same part out of the same bag is
even more infuriating. I know for some people it doesn't matter, but I'm
sure glad I didn't buy this set to build for myself, because the difference
would drive me insane.

I haven't pulled it out of the bag yet, but I saw even the two halves of
30294c01 are different.
 
Part No: 30294c01  Name: Rock 4 x 4 Octagonal Boulder (30293 / 30294)
* 
30294c01 (Inv) Rock 4 x 4 Octagonal Boulder (30293 / 30294)
Parts: Rock {Trans-Light Blue}

I have no need for Lego to replace the parts (since I'm not actually building
the set) as I know customer service will do, but do you think there's any
point in contacting them to just raise awareness to maybe bump up the color QC
a bit? Sort of how light bluish gray parts were all over the place for awhile.

Anyway, rant over...
 




 Author: Poncke View Messages Posted By Poncke
 Posted: Jan 6, 2024 17:18
 Subject: Re: Just want to vent about color consistency...
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 Topic: General
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Poncke (100)

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Wow, thats terrible. For a 500 euro set. Id be livid and 100% contacting Lego
and let them replace the parts.
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Jan 6, 2024 17:44
 Subject: Re: Just want to vent about color consistency
 Viewed: 47 times
 Topic: Colors
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crazylegoman (1094)

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Looks like they might have used a mixture of MABS and ploycarbonate clear parts.

David
 Author: UTLF View Messages Posted By UTLF
 Posted: Jan 6, 2024 18:04
 Subject: (Cancelled)
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 Topic: General
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UTLF (1267)

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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 6, 2024 18:27
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1001bricks (52411)

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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 6, 2024 18:32
 Subject: Re: Just want to vent about color consistency...
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 Topic: General
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1001bricks (52411)

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  Unfortunately the quality in general has been on a decline for a long time now,
and regardless of how many people complain they don't seem to change very
much

Yep.


  I've had more parts break as an adult collector than I did when I was a kid
and played with Lego whenever I had free time; parts will just crack and split
while sitting on display

Yep, I don't know you, but me I've FAR more LEGO now (the one I use -
not sell) than when I was a kid. So I'm not sure the stats aren't biased
in what you say.


  and requesting replacement parts only goes so far because
they'll eventually ban you if you request too much, no matter how legitimate
the request is

Yes, it's very possible. As like Amazon if you return too much, you're
in the sus category and ejected


The problem is; LEGO is basically a Toys for kids manufacturer.

AFAIK kids don't care the exact color of a window compared to another one
in another set.

We AFOLs are:

* only a small part of this market,
* but are far more demanding in terms of solidity, quality, consistancy, etc.

Our demand is VERY different (still IMHO) of what/whom these Toys are made for.

Hence, something fundamental that hardly can't be solved.

Plus the "normal" (capitalistic) tendency of companies to always increase
their margin; but then it's another subject (and I'm not sure here it's
the main problem)...
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jan 6, 2024 18:36
 Subject: Re: Just want to vent about color consistency...
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 Topic: General
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1001bricks (52411)

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  As like Amazon

*As on Amazon?


  that hardly can't be solved.

*can be solved.


Wish we had a forum where we could correct posts even for only 15 minutes or
such
 Author: Caroline77 View Messages Posted By Caroline77
 Posted: Jan 6, 2024 20:46
 Subject: Re: Just want to vent about color consistency...
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Caroline77 (1528)

Location:  USA, Utah
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The problem is; LEGO is basically a Toys for kids manufacturer.

  
AFAIK kids don't care the exact color of a window compared to another one
in another set.

They probably don't, but this is a $500 set. I don't have kids, so I
can't determine if I would purchase such a large set for them. Who knows,
with inflation, my $100 sets I would get for Christmas long ago could be comparable!

  
We AFOLs are:

* only a small part of this market,
* but are far more demanding in terms of solidity, quality, consistancy, etc.

But on the flip side, Lego has been drastically increasing the quantity of sets
with higher prices and complexity. Not to mention entire lines most likely aimed
at AFOLs like Botanicals and Art/Icons sets and their new marketing push for
"Adults Welcome".
  
Our demand is VERY different (still IMHO) of what/whom these Toys are made for.

Hence, something fundamental that hardly can't be solved.

Plus the "normal" (capitalistic) tendency of companies to always increase
their margin; but then it's another subject (and I'm not sure here it's
the main problem)...

Perhaps, but could be blamed on the never ending supply chain and supplier bottleneck
that's been haunting the global since 2020...
 Author: randyf View Messages Posted By randyf
 Posted: Jan 7, 2024 00:34
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randyf (442)

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 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jan 7, 2024 02:51
 Subject: Re: Just want to vent about color consistency...
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SylvainLS (46)

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No links to competitors please.

In General, randyf writes:
  In General, 1001bricks writes:

  The problem is; LEGO is basically a Toys for kids manufacturer.

AFAIK kids don't care the exact color of a window compared to another one
in another set.

We AFOLs are:

* only a small part of this market,
* but are far more demanding in terms of solidity, quality, consistancy, etc.

Our demand is VERY different (still IMHO) of what/whom these Toys are made for.


Funny.

Go to the following launch page:

[redacted]

Scroll down just a bit and click on the "Entertainment" block. That goes
to:

[redacted]

Scroll down just a bit to the "Read all about it" section and click on
the "Biggest LEGO® Marvel Sets" highlight. That goes to:

[redacted]

Scroll down page to first set.

I don't think a 500USD/500EUR set was designed for kids, and it definitely
wasn't.

A quote from the first page linked above solidifies that.

"Discover LEGO® sets for adults, whatever the passion! Premium, display-worthy
LEGO® sets. Carefully curated and designed specifically for grown-up hands."
(emphasis mine)

I would be returning that set for a full refund if I received what is shown in
the OP as a large portion of the set and its display potential lie in the trans-light
blue windows that completely cover the model.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Jan 6, 2024 18:14
 Subject: Re: Just want to vent about color consistency...
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 Topic: General
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zorbanj (822)

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I would have LEGO replace them. What will you do if someone buys a large quantity
and you're forced to send both variations?


In General, Caroline77 writes:
  
I have no need for Lego to replace the parts (since I'm not actually building
the set) as I know customer service will do, but do you think there's any
point in contacting them to just raise awareness to maybe bump up the color QC
a bit? Sort of how light bluish gray parts were all over the place for awhile.
 Author: Caroline77 View Messages Posted By Caroline77
 Posted: Jan 6, 2024 20:36
 Subject: Re: Just want to vent about color consistency...
 Viewed: 40 times
 Topic: General
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Caroline77 (1528)

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In General, zorbanj writes:
  I would have LEGO replace them. What will you do if someone buys a large quantity
and you're forced to send both variations?


Yes, definitely a possibility. Or just split them into two different lots with
a comment as such, which is what I was leaning towards anyway.