Discussion Forum: Thread 350810

 Author: Iron_Moose View Messages Posted By Iron_Moose
 Posted: Nov 26, 2023 22:23
 Subject: Paypal API issue
 Viewed: 68 times
 Topic: Technical Issues
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Iron_Moose (326)

Location:  Canada, Quebec
Member Since Contact Type Status
Jun 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Iron Moose's Extra Pieces
Hi, I'm trying to purchase something from a store with on-site paypal and
I'm getting the attached error. It persists in Edge and Firefox. Any idea
what's happening?

Thanks,
 
 Author: Stellar View Messages Posted By Stellar
 Posted: Nov 27, 2023 05:07
 Subject: Re: Paypal API issue
 Viewed: 34 times
 Topic: Technical Issues
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Stellar (3553)

Location:  Spain, Comunidad Valenciana
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Sep 24, 2015 Contact Member Seller
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Store: Stellar Bricks
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In Technical Issues, Iron_Moose writes:
  Hi, I'm trying to purchase something from a store with on-site paypal and
I'm getting the attached error. It persists in Edge and Firefox. Any idea
what's happening?

Thanks,

Try in a few hours, this is reported from time to time but usually it works after
retrying later.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Nov 27, 2023 12:13
 Subject: Re: Paypal API issue
 Viewed: 33 times
 Topic: Technical Issues
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cosmicray (3498)

Location:  USA, Florida
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Oct 1, 2000 Contact Member Seller
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Store Closed Store: Cosmic Toys
In Technical Issues, Iron_Moose writes:
  Hi, I'm trying to purchase something from a store with on-site paypal and
I'm getting the attached error. It persists in Edge and Firefox. Any idea
what's happening?

Thanks,

In the screen shot, it says CAPTURE VOIDED. Capture is the second part
of the sequence authorize then capture. It almost sounds like the authorize
succeeded, but the capture failed. Might want to contact your card issuer and
ask them if they saw the authorize come through. It could be (long shot here)
that your card issuer declined the capture for some reason. If you learn anything,
please post it here.

Nita Rae