| Discussion Forum: Thread 350644 |
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| | | Author: | Ziegelmeister  | | Posted: | Nov 23, 2023 18:47 | | Subject: | Ooops... | | Viewed: | 189 times | | Topic: | General | |
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| I had to cancel my first order last weekend when the buyer ordered several lots
in the wrong color. We thought it would be easier to cancel and reorder, so
I did. Several days go by without the order being placed again and I start to
get grumpy with the buyer assuming they just had buyers remorse.
However today they emailed about it and said they were waiting for me to put
the items back in inventory.
Did I falsely assumed this happened automatically or did I somehow miss a setting/button
that puts the items back in to inventory. I would probably not care much if
it were just a few lots but we're talking over 50, so that's a lot of
manual changes.
Any tips?
Z
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| | | | | Author: | Nubs_Select | | Posted: | Nov 23, 2023 18:51 | | Subject: | Re: Ooops... | | Viewed: | 46 times | | Topic: | General | |
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| | when you cancel an order it has an option to add the items back to your inventory |
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| | | | | | | Author: | Ziegelmeister | | Posted: | Nov 23, 2023 18:53 | | Subject: | Re: Ooops... | | Viewed: | 54 times | | Topic: | General | |
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| In General, Nubs_Select writes:
| | when you cancel an order it has an option to add the items back to your inventory
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I must have missed it. Am I past the point of having it automatically put back
in?
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Nov 23, 2023 18:56 | | Subject: | Re: Ooops... | | Viewed: | 42 times | | Topic: | General | |
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| pretty sure. the best method i can think of to fix this is to import the order
into brickstore and then upload just that file back onto bricklink
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| | | | | | | | | | | Author: | Ziegelmeister | | Posted: | Nov 23, 2023 19:05 | | Subject: | Re: Ooops... | | Viewed: | 42 times | | Topic: | General | |
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| In General, Nubs_Select writes:
| | pretty sure. the best method i can think of to fix this is to import the order
into brickstore and then upload just that file back onto bricklink
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Was thinking the same thing. Thanks!
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| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Nov 23, 2023 19:07 | | Subject: | Re: Ooops... | | Viewed: | 44 times | | Topic: | General | |
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| | best of luck! |
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| | | | | Author: | SurplusParts | | Posted: | Nov 23, 2023 20:12 | | Subject: | Re: Ooops... | | Viewed: | 61 times | | Topic: | General | |
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| In General, Ziegelmeister writes:
| | I had to cancel my first order last weekend when the buyer ordered several lots
in the wrong color. We thought it would be easier to cancel and reorder, so
I did. Several days go by without the order being placed again and I start to
get grumpy with the buyer assuming they just had buyers remorse.
However today they emailed about it and said they were waiting for me to put
the items back in inventory.
Did I falsely assumed this happened automatically or did I somehow miss a setting/button
that puts the items back in to inventory. I would probably not care much if
it were just a few lots but we're talking over 50, so that's a lot of
manual changes.
Any tips?
Z
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Just check they haven't been put into your stockroom. So you still have them
there but the buyer can't see them.
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| | | | | Author: | TBS | | Posted: | Nov 24, 2023 03:53 | | Subject: | Re: Ooops... | | Viewed: | 41 times | | Topic: | General | |
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| In General, Ziegelmeister writes:
| | Did I falsely assumed this happened automatically or did I somehow miss a setting/button
that puts the items back in to inventory. I would probably not care much if
it were just a few lots but we're talking over 50, so that's a lot of
manual changes.
Any tips?
Z
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Just reupload after/in Cancellation, but don´t forget about this.
https://www.bricklink.com/message.asp?ID=1440551
Tom
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