Discussion Forum: Thread 350527

 Author: Swatson217 View Messages Posted By Swatson217
 Posted: Nov 21, 2023 18:11
 Subject: (Cancelled)
 Viewed: 70 times
 Topic: Technical Issues
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Swatson217 (521)

Location:  USA, Maryland
Member Since Contact Type Status
Jul 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The BrickWitch
(Cancelled)
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Nov 22, 2023 17:42
 Subject: Re: PayPal errors still happening
 Viewed: 29 times
 Topic: Technical Issues
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cosmicray (3498)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Cosmic Toys
In Technical Issues, Swatson217 writes:
  My buyers are unable to pay with PayPal. I called PayPal and there is nothing
wrong on my end - my account is working as it should. PayPal said that when
a customer tries to pay me for an order, PayPal is receiving a “voided order.”
PayPal said the issue is on the Bricklink side.

Luckily I have Stripe set up, but obviously PayPal malfunctioning is a serious
issue.

I have sent in a Help Request but we all know they are buried in tech issues.

Luckily a couple of buyers have been very patient, but who knows how many orders
I have lost due to this.

Thank you to the buyers who are being so understanding!

I'm not seeing this. What can you tell us about your PayPal account (business
or personal) and where the customers are located (USA or foreign) ? Are they
trying to pay with cards, PayPal balance, or eCheck transfer ?

Nita Rae