Discussion Forum: Thread 349095

 Author: Sillyirishbrick View Messages Posted By Sillyirishbrick
 Posted: Oct 24, 2023 17:20
 Subject: Not able to promote to Shipped
 Viewed: 55 times
 Topic: Help
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Sillyirishbrick (55)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 1, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Silly Irish Brick
New BrickLink seller here, have had my first sale!

It went down the request invoice route, I had intended to be instant checkout
with Paypal. My buyer and I worked out the kinks, an invoice was issued and payment
made. Their purchases are now on their way to them.

However, when I went to update the status of the order to "Shipped",
I kept getting an error message saying it was an invalid status. Can the buyer
override this when they receive the package and move to Completed? Or will this
stop us completing the trade so can give feedback?

Any advice appreciated.

Silly Irish Brick
 Author: runner.caller View Messages Posted By runner.caller
 Posted: Oct 24, 2023 17:21
 Subject: Re: Not able to promote to Shipped
 Viewed: 21 times
 Topic: Help
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runner.caller (2656)

Location:  USA, South Dakota
Member Since Contact Type Status
Jan 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: A Minifig Galore Store
In Help, Sillyirishbrick writes:
  New BrickLink seller here, have had my first sale!

It went down the request invoice route, I had intended to be instant checkout
with Paypal. My buyer and I worked out the kinks, an invoice was issued and payment
made. Their purchases are now on their way to them.

However, when I went to update the status of the order to "Shipped",
I kept getting an error message saying it was an invalid status. Can the buyer
override this when they receive the package and move to Completed? Or will this
stop us completing the trade so can give feedback?

Any advice appreciated.

Silly Irish Brick

Try setting it to "PAID" first and then "SHIPPED" might open
up as a valid option.
 Author: Sillyirishbrick View Messages Posted By Sillyirishbrick
 Posted: Oct 24, 2023 17:24
 Subject: Re: Not able to promote to Shipped
 Viewed: 26 times
 Topic: Help
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Sillyirishbrick (55)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 1, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Silly Irish Brick
Cheers for the suggestion, but PAID comes before PACKED which is the status I'm
stuck on. SHIPPED is next then COMPLETED.
 Author: Sillyirishbrick View Messages Posted By Sillyirishbrick
 Posted: Oct 24, 2023 17:27
 Subject: Re: Not able to promote to Shipped
 Viewed: 25 times
 Topic: Help
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Sillyirishbrick (55)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 1, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: Silly Irish Brick
In Help, Sillyirishbrick writes:
  Cheers for the suggestion, but PAID comes before PACKED which is the status I'm
stuck on. SHIPPED is next then COMPLETED.


Actually, went through the status in the order you suggested and now at shipped.
The order I followed is how it is in the drop down. Know for next time - issue
resolved!
 Author: runner.caller View Messages Posted By runner.caller
 Posted: Oct 24, 2023 17:34
 Subject: Re: Not able to promote to Shipped
 Viewed: 33 times
 Topic: Help
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runner.caller (2656)

Location:  USA, South Dakota
Member Since Contact Type Status
Jan 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: A Minifig Galore Store
In Help, Sillyirishbrick writes:
  In Help, Sillyirishbrick writes:
  Cheers for the suggestion, but PAID comes before PACKED which is the status I'm
stuck on. SHIPPED is next then COMPLETED.


Actually, went through the status in the order you suggested and now at shipped.
The order I followed is how it is in the drop down. Know for next time - issue
resolved!

yeah, before IC, I remember there being something strange like that on occasion.
Like, you couldn't hop from Ready to Shipped without setting it to PAID and
hitting SUBMIT first. Some logic gate in the bowels of the code is my guess.