Discussion Forum: Thread 345787

 Author: jeffers76 View Messages Posted By jeffers76
 Posted: Sep 2, 2023 09:55
 Subject: Order keeps switching to completed
 Viewed: 114 times
 Topic: Help
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jeffers76 (614)

Location:  United Kingdom, England
Member Since Contact Type Status
Sep 8, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Jeffie's Bricks.
Good Afternoon Everyone,

Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.

Thanks Jeff
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Sep 2, 2023 10:05
 Subject: Re: Order keeps switching to completed
 Viewed: 38 times
 Topic: Help
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, jeffers76 writes:
  Good Afternoon Everyone,

Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.

Thanks Jeff

Hi,

Some sellers do that.  They shouldn’t, it’s for the buyer to say it’s completed. 
And, at least, they generally wait for weeks & confirmation (tracking) that the
package arrived.  Doing it multiple times is disrespectful.

Try contacting the seller and tell them to stop: you haven’t received the package
yet and it’s your prerogative to mark the order complete.

(If it happened to me, I’d be inclined to open an NSS just to prevent the seller
from doing it again.  And they wouldn’t get a praise as feedback.)
 Author: zero42593 View Messages Posted By zero42593
 Posted: Sep 2, 2023 10:14
 Subject: Re: Order keeps switching to completed
 Viewed: 40 times
 Topic: Help
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zero42593 (1618)

Location:  USA, Nevada
Member Since Contact Type Status
Jan 15, 2017 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Turtle Bricks
My terms say I will mark complete 7 days after tracking says delivered. So,
yes it can be done. A lot of newbies never come back on and even mark it as received.
I do it as I keep track of packages being lost in the mail.


In Help, jeffers76 writes:
  Good Afternoon Everyone,

Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.

Thanks Jeff
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 2, 2023 10:17
 Subject: Re: Order keeps switching to completed
 Viewed: 45 times
 Topic: Help
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1001bricks (52459)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, zero42593 writes:
  My terms say I will mark complete 7 days after tracking says delivered. So,
yes it can be done. A lot of newbies never come back on and even mark it as received.
I do it as I keep track of packages being lost in the mail.

Sincerely, you shouldn't; it's not the seller responsability to determine
if the order is Completed or not.

Simply file the shipped orders and forget them. You really don't have to
track what happens to each
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 2, 2023 11:58
 Subject: Re: Order keeps switching to completed
 Viewed: 42 times
 Topic: Help
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Nubs_Select (3818)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, 1001bricks writes:
  In Help, zero42593 writes:
  My terms say I will mark complete 7 days after tracking says delivered. So,
yes it can be done. A lot of newbies never come back on and even mark it as received.
I do it as I keep track of packages being lost in the mail.

Sincerely, you shouldn't; it's not the seller responsability to determine
if the order is Completed or not.

Simply file the shipped orders and forget them. You really don't have to
track what happens to each

+1
 Author: Familybuild View Messages Posted By Familybuild
 Posted: Sep 2, 2023 12:58
 Subject: Re: Order keeps switching to completed
 Viewed: 50 times
 Topic: Help
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Familybuild (108)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Nov 16, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FamilyBuilds
In Help, Nubs_Select writes:
  In Help, 1001bricks writes:
  In Help, zero42593 writes:
  My terms say I will mark complete 7 days after tracking says delivered. So,
yes it can be done. A lot of newbies never come back on and even mark it as received.
I do it as I keep track of packages being lost in the mail.

Sincerely, you shouldn't; it's not the seller responsability to determine
if the order is Completed or not.

Simply file the shipped orders and forget them. You really don't have to
track what happens to each

+1

I used to change status to completed after 1 month international 2weeks domestic
.

But since i now became aware of this i will switch to file instead.
I did not know this; and the indicator on orders going up was annoying.

But this file i checked instant makes it that it goes away.

So thanx for that!
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 2, 2023 10:18
 Subject: Re: Order keeps switching to completed
 Viewed: 56 times
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jennnifer (3536)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, zero42593 writes:
  My terms say I will mark complete 7 days after tracking says delivered. So,
yes it can be done. A lot of newbies never come back on and even mark it as received.
I do it as I keep track of packages being lost in the mail.

A better choice would be for you to file these orders instead. Marking an order
Completed takes options away from a buyer. They can take as long as they want
to check their orders.

~Jen

  

In Help, jeffers76 writes:
  Good Afternoon Everyone,

Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.

Thanks Jeff
 Author: ghyde View Messages Posted By ghyde
 Posted: Sep 2, 2023 19:51
 Subject: Re: Order keeps switching to completed
 Viewed: 32 times
 Topic: Help
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
It used to be only the buyer could mark it as Received or Completed. Why did
it get changed? I remember the older BrickLink, some parts of it should have
been left the way they were. If Dan was still around he'd have a fit. God
bless his soul, he knew the way BrickLink should have been set up and stuck to
it.

Cheers ...

ghyde


In Help, jennnifer writes:
  In Help, zero42593 writes:
  My terms say I will mark complete 7 days after tracking says delivered. So,
yes it can be done. A lot of newbies never come back on and even mark it as received.
I do it as I keep track of packages being lost in the mail.

A better choice would be for you to file these orders instead. Marking an order
Completed takes options away from a buyer. They can take as long as they want
to check their orders.

~Jen

  

In Help, jeffers76 writes:
  Good Afternoon Everyone,

Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.

Thanks Jeff
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 2, 2023 20:09
 Subject: Re: Order keeps switching to completed
 Viewed: 31 times
 Topic: Help
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1001bricks (52459)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
I can't find no valid reason for a Seller to say "This order I
shipped is now completed" (AND after 7 days or such the buyer can't change
this status!)

So, it simply can't be intentional.

It must be a bug.

I hope... really


In Help, ghyde writes:
  It used to be only the buyer could mark it as Received or Completed. Why did
it get changed? I remember the older BrickLink, some parts of it should have
been left the way they were. If Dan was still around he'd have a fit. God
bless his soul, he knew the way BrickLink should have been set up and stuck to
it.

Cheers ...

ghyde


In Help, jennnifer writes:
  In Help, zero42593 writes:
  My terms say I will mark complete 7 days after tracking says delivered. So,
yes it can be done. A lot of newbies never come back on and even mark it as received.
I do it as I keep track of packages being lost in the mail.

A better choice would be for you to file these orders instead. Marking an order
Completed takes options away from a buyer. They can take as long as they want
to check their orders.

~Jen

  

In Help, jeffers76 writes:
  Good Afternoon Everyone,

Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.

Thanks Jeff
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 3, 2023 02:23
 Subject: Re: Order keeps switching to completed
 Viewed: 34 times
 Topic: Help
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, 1001bricks writes:
  I can't find no valid reason for a Seller to say "This order I
shipped is now completed" (AND after 7 days or such the buyer can't change
this status!)


How about the buyer leaves feedback saying "perfect, all parts present and
correct" or they message the seller saying the same or they message saying
the same and ask the seller to mark it complete. Even in those cases I'd
probably leave it but I can understand why some sellers might mark them complete,
especially if they don't understand filing.

Or was the double negative intentional, implying that there are valid reasons?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 3, 2023 10:06
 Subject: Re: Order keeps switching to completed
 Viewed: 22 times
 Topic: Help
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1001bricks (52459)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
  
  I can't find no valid reason for a Seller to say "This order I
shipped is now completed" (AND after 7 days or such the buyer can't change
this status!)

How about the buyer leaves feedback saying "perfect, all parts present and
correct" or they message the seller saying the same or they message saying
the same and ask the seller to mark it complete. Even in those cases I'd
probably leave it but I can understand why some sellers might mark them complete,
especially if they don't understand filing.

Leave it as is.

What's the difference between a buyer having never said anything or changed
the status after a full year, and a buyer who has set completed or told everything's
alright? Both are completed, whatever the status showns. In short, as a seller,
don't assume any status, don't touch it.


  Or was the double negative intentional, implying that there are valid reasons?

No, just an error, there isn't any valid reason for a seller to set it completed.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 3, 2023 11:59
 Subject: Re: Order keeps switching to completed
 Viewed: 33 times
 Topic: Help
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, 1001bricks writes:
  
  
  I can't find no valid reason for a Seller to say "This order I
shipped is now completed" (AND after 7 days or such the buyer can't change
this status!)

How about the buyer leaves feedback saying "perfect, all parts present and
correct" or they message the seller saying the same or they message saying
the same and ask the seller to mark it complete. Even in those cases I'd
probably leave it but I can understand why some sellers might mark them complete,
especially if they don't understand filing.

Leave it as is.

What's the difference between a buyer having never said anything or changed
the status after a full year, and a buyer who has set completed or told everything's
alright? Both are completed, whatever the status showns. In short, as a seller,
don't assume any status, don't touch it.


  Or was the double negative intentional, implying that there are valid reasons?

No, just an error, there isn't any valid reason for a seller to set it completed.

There is the green light saying there is an open order and the number of open
orders, if the seller doesn't understand filing. That is a reason a seller
(as in any seller) might do it. Remember not all sellers are educated when it
comes to filing, that is the root of the issue, combined with BL allowing sellers
to mark orders as complete.
 Author: bobnikolov View Messages Posted By bobnikolov
 Posted: Sep 2, 2023 11:49
 Subject: Re: Order keeps switching to completed
 Viewed: 35 times
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bobnikolov (1881)

Location:  Bulgaria, Sofia City
Member Since Contact Type Status
Apr 6, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BoBricksBg
In Help, jeffers76 writes:
  Good Afternoon Everyone,

Does anyone know if a seller can change an order to completed, have paid for
an order but haven't received yet, the order keeps changing to completed
even though it has yet arrived, every time I change it to shipped then log out,
next time I log on it says completed, even though I haven't changed it myself.
The original said shipped on the 27th August. Any help would be much appreciated.

Thanks Jeff

This happened to me recently. I had not received the order and the seller marked
the order as completed. I wrote to the seller but did not receive a reply. Still
thinking about my feedback what it should be.

Only the buyer should be allowed to complete the order. Bricklink should think
about it. Personally, i never touch the status after i set the order to shipped
 Author: ghyde View Messages Posted By ghyde
 Posted: Sep 2, 2023 15:25
 Subject: (Cancelled)
 Viewed: 26 times
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
(Cancelled)