| Discussion Forum: Thread 339272 |
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| | | Author: | yachtblder54  | | Posted: | May 5, 2023 17:08 | | Subject: | Customer says she can not place an order. | | Viewed: | 83 times | | Topic: | Help | |
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| Customer says she can not place an order.
Hi. I was trying to buy item: Groot - Set 76020. It says "The seller can't
ship your order with any of the shipping methods available."
I'm in GA, and my order is over the minimum. Can you tell me what the issue
is?
Thanks!
I have been having this problem a lot lately, and never has it been a problem
before. Lego bought them out and it has been going downhill ever since.
What do I check and where to figure out the problems?
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| | | | | Author: | Nubs_Select | | Posted: | May 5, 2023 17:23 | | Subject: | Re: Customer says she can not place an order. | | Viewed: | 37 times | | Topic: | Help | |
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| check your shipping options as it sounds like you may have a size/dollar/weight
restriction on the shipping method which may be causing the issue
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| | | | | Author: | taxan | | Posted: | May 5, 2023 17:56 | | Subject: | Re: Customer says she can not place an order. | | Viewed: | 39 times | | Topic: | Help | |
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| In Help, yachtblder54 writes:
| | Customer says she can not place an order.
Hi. I was trying to buy item: Groot - Set 76020. It says "The seller can't
ship your order with any of the shipping methods available."
I'm in GA, and my order is over the minimum. Can you tell me what the issue
is?
Thanks!
I have been having this problem a lot lately, and never has it been a problem
before. Lego bought them out and it has been going downhill ever since.
What do I check and where to figure out the problems?
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You don't have onsite payment (either paypal onsite or stripe) so bricklink
can collect sales tax.
That is why this happen to you.
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| | | | | | | Author: | Nubs_Select | | Posted: | May 5, 2023 18:01 | | Subject: | Re: Customer says she can not place an order. | | Viewed: | 31 times | | Topic: | Help | |
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| | they do have onsite payment |
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| | | | | | | | | Author: | Stuart9 | | Posted: | May 5, 2023 18:17 | | Subject: | Re: Customer says she can not place an order. | | Viewed: | 46 times | | Topic: | Help | |
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| Not according to their store header, no lightning strike.
In Help, Nubs_Select writes:
| | they do have onsite payment
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | May 5, 2023 18:39 | | Subject: | Re: Customer says she can not place an order. | | Viewed: | 32 times | | Topic: | Help | |
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| In Help, Stuart9 writes:
| | Not according to their store header, no lightning strike.
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that just means no instant checkout 
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| | | | | | | | | | | | | Author: | Stuart9 | | Posted: | May 5, 2023 18:48 | | Subject: | Re: Customer says she can not place an order. | | Viewed: | 42 times | | Topic: | Help | |
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| Time to get some sleep, doh !
In Help, Nubs_Select writes:
| | In Help, Stuart9 writes:
| | Not according to their store header, no lightning strike.
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that just means no instant checkout
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