| Discussion Forum: Thread 339081 |
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| | | Author: | paulalankerr  | | Posted: | May 2, 2023 11:17 | | Subject: | Wording on my 2 shipping options | | Viewed: | 70 times | | Topic: | Shipping | |
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| If you have a minute, please come by IndysBricks and look at my shipping options.
I have two options:
IndysBricks Flat Rate (USE THIS IF YOU ARE NOT IN THE DFW AREA)
and
Local Dallas Fort Worth pickup
On more than one occasion (twice last week), I've had buyers select the Local
option when they do not live locally. I've adjusted the wording once before
and that seemed to have corrected the wrong selection. But since it's come
back up, it makes me question the wording again.
Please take a look and let me know what you think.
Thanks in advance.
Paul
IndysBricks
BUILD HAPPY IN 2023
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| | | | | Author: | psusaxman2000 | | Posted: | May 2, 2023 11:26 | | Subject: | Re: Wording on my 2 shipping options | | Viewed: | 31 times | | Topic: | Shipping | |
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| In Shipping, paulalankerr writes:
| | If you have a minute, please come by IndysBricks and look at my shipping options.
I have two options:
IndysBricks Flat Rate (USE THIS IF YOU ARE NOT IN THE DFW AREA)
and
Local Dallas Fort Worth pickup
On more than one occasion (twice last week), I've had buyers select the Local
option when they do not live locally. I've adjusted the wording once before
and that seemed to have corrected the wrong selection. But since it's come
back up, it makes me question the wording again.
Please take a look and let me know what you think.
Thanks in advance.
Paul
IndysBricks
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I'm not sure that it is as much to do with your wording but that the "Local
Pickup" is the default option when someone checks out. I believe that BL
will automatically default to the cheapest shipping option available to the buyer
when they get to that screen. I'm willing to bet that most users just accept
the cheapest option and don't even read the descriptions. I know that I
only scan through the sometimes unless I'm purchasing internationally where
I want to make sure that I have tracking or something like that.
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| | | | | Author: | peregrinator | | Posted: | May 2, 2023 12:43 | | Subject: | Re: Wording on my 2 shipping options | | Viewed: | 32 times | | Topic: | Shipping | |
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| In Shipping, paulalankerr writes:
| | If you have a minute, please come by IndysBricks and look at my shipping options.
I have two options:
IndysBricks Flat Rate (USE THIS IF YOU ARE NOT IN THE DFW AREA)
and
Local Dallas Fort Worth pickup
On more than one occasion (twice last week), I've had buyers select the Local
option when they do not live locally. I've adjusted the wording once before
and that seemed to have corrected the wrong selection. But since it's come
back up, it makes me question the wording again.
Please take a look and let me know what you think.
|
Nothing wrong with the wording BUT I would turn off instant checkout for the
local pickup option. That way even if someone is confused you can still update
the shipping cost before sending an invoice.
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USA, Texas
