Discussion Forum: Thread 336582

 Author: Moby View Messages Posted By Moby
 Posted: Mar 17, 2023 07:23
 Subject: Problem with BrickLink mails?
 Viewed: 89 times
 Topic: Technical Issues
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Moby (1813)

Location:  Netherlands, Groningen
Member Since Contact Type Status
Apr 1, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Moby-Brick
Hi there!

I was wondering whether there is a problem with the BrickLink mails. Are they
deliberately delayed or is there another problem? I'm not receiving order
confirmations and invoice copies immediately after orders are placed. Both for
orders I place and orders I receive. I now sometimes have to wait a whole day
for these messages to arrive. This wasn't the case until a few weeks ago.

Thanks,
Moby
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Mar 17, 2023 08:12
 Subject: Re: Problem with BrickLink mails?
 Viewed: 35 times
 Topic: Technical Issues
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jennnifer (3537)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Old Grey Bricks
In Technical Issues, Moby writes:
  Hi there!

I was wondering whether there is a problem with the BrickLink mails. Are they
deliberately delayed or is there another problem? I'm not receiving order
confirmations and invoice copies immediately after orders are placed. Both for
orders I place and orders I receive. I now sometimes have to wait a whole day
for these messages to arrive. This wasn't the case until a few weeks ago.

Thanks,
Moby

The blocking or delaying of messages is most likely caused by your email provider.
Email from BrickLink frequently gets flagged or dumped in junk folders. You can
try greenlighting the blservice account. Or perhaps switch to a mail provider
that's less picky.

Jen
 Author: edk View Messages Posted By edk
 Posted: Mar 17, 2023 09:19
 Subject: Re: Problem with BrickLink mails?
 Viewed: 34 times
 Topic: Technical Issues
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edk (9196)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 17, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Timeless Toy Bricks
In Technical Issues, Moby writes:
  Hi there!

I was wondering whether there is a problem with the BrickLink mails. Are they
deliberately delayed or is there another problem? I'm not receiving order
confirmations and invoice copies immediately after orders are placed. Both for
orders I place and orders I receive. I now sometimes have to wait a whole day
for these messages to arrive. This wasn't the case until a few weeks ago.

Thanks,
Moby

I have this too, some emails come through and sometimes I never see an expected
email. I just rely on what is shown on my BL home page rather than look for an
email telling me this or that.
Ed