| Discussion Forum: Thread 336091 |
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| | | Author: | BK_Bricksters  | | Posted: | Mar 7, 2023 11:10 | | Subject: | PayPal Offsite - Change the Status to Paid | | Viewed: | 135 times | | Topic: | Payment Methods | |
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| Hello!
I sold to a customer who wanted to pay in 3 separate installments and directly
into my PayPal.
It has been done correctly and I have shipped the goods.
I am now struggling to change the status to paid or shipped or anything else
other than ready.
What can I do?
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| | | | | Author: | Emporiosa | | Posted: | Mar 7, 2023 11:14 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 37 times | | Topic: | Payment Methods | |
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| In Payment Methods, BK_Bricksters writes:
| | Hello!
I sold to a customer who wanted to pay in 3 separate installments and directly
into my PayPal.
It has been done correctly and I have shipped the goods.
I am now struggling to change the status to paid or shipped or anything else
other than ready.
What can I do?
|
Does the order have any VAT/tax charged on the invoice by BL? If so, you're
not supposed to take offsite payments for it because now you have the tax paid
to you, and not to BL (it's automatically stripped from the payment by PayPal).
The only way to fix it is refund the $ they sent you in 3 installments, and have
them pay again in a single installment with the pay button onsite.
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| | | | | Author: | BK_Bricksters | | Posted: | Mar 7, 2023 11:15 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 30 times | | Topic: | Payment Methods | |
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| In Payment Methods, BK_Bricksters writes:
| | Hello!
I sold to a customer who wanted to pay in 3 separate installments and directly
into my PayPal.
It has been done correctly and I have shipped the goods.
I am now struggling to change the status to paid or shipped or anything else
other than ready.
What can I do?
|
One last comment: I have added (after the fact) both columns (payment and order
status) and it's greyd out. I still can't make any changes 
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| | | | | Author: | SylvainLS | | Posted: | Mar 7, 2023 11:17 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 32 times | | Topic: | Payment Methods | |
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| In Payment Methods, BK_Bricksters writes:
| | Hello!
I sold to a customer who wanted to pay in 3 separate installments and directly
into my PayPal.
It has been done correctly and I have shipped the goods.
I am now struggling to change the status to paid or shipped or anything else
other than ready.
What can I do?
|
Was it an order with tax that should have been collected by BrickLink? So, for
you, to the USA or to EU?
In that case, there’s no other way than to refund and ask to be paid Onsite.
Otherwise (= no taxes), you need to change the payment method to an offsite one…
but you can’t because you don’t have one
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| | | | | | | Author: | BK_Bricksters | | Posted: | Mar 7, 2023 11:24 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 31 times | | Topic: | Payment Methods | |
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| In Payment Methods, SylvainLS writes:
| | In Payment Methods, BK_Bricksters writes:
| | Hello!
I sold to a customer who wanted to pay in 3 separate installments and directly
into my PayPal.
It has been done correctly and I have shipped the goods.
I am now struggling to change the status to paid or shipped or anything else
other than ready.
What can I do?
|
Was it an order with tax that should have been collected by BrickLink? So, for
you, to the USA or to EU?
In that case, there’s no other way than to refund and ask to be paid Onsite.
Otherwise (= no taxes), you need to change the payment method to an offsite one…
but you can’t because you don’t have one
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Is there a way for us to pay the tax instead of the seller. Since it was our
mistake for accepting the payment offsite, we are worried he will be upset.
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| | | | | | | | | Author: | BK_Bricksters | | Posted: | Mar 7, 2023 11:25 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 48 times | | Topic: | Payment Methods | |
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| In Payment Methods, BK_Bricksters writes:
| | In Payment Methods, SylvainLS writes:
| | In Payment Methods, BK_Bricksters writes:
| | Hello!
I sold to a customer who wanted to pay in 3 separate installments and directly
into my PayPal.
It has been done correctly and I have shipped the goods.
I am now struggling to change the status to paid or shipped or anything else
other than ready.
What can I do?
|
Was it an order with tax that should have been collected by BrickLink? So, for
you, to the USA or to EU?
In that case, there’s no other way than to refund and ask to be paid Onsite.
Otherwise (= no taxes), you need to change the payment method to an offsite one…
but you can’t because you don’t have one
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Is there a way for us to pay the tax instead of the seller. Since it was our
mistake for accepting the payment offsite, we are worried he will be upset. To confirm we are in the UK selling to a customer in the USA.
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| | | | | | | | | Author: | jennnifer | | Posted: | Mar 7, 2023 11:39 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 37 times | | Topic: | Payment Methods | |
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| In Payment Methods, BK_Bricksters writes:
| | Is there a way for us to pay the tax instead of the seller. Since it was our
mistake for accepting the payment offsite, we are worried he will be upset.
|
No, there isn't. Your choices are to refund and potentially upset your buyer
or do nothing and end up with tax money that isn't yours.
Members have been asking for a way to remit missed tax payments since the day
they rolled out this sales tax/VAT plan. It seems unlikely due to complicated
logistics. So, here we are, stuck with a flawed system.
You are not alone. There are stores with 5-figure feedback dealing with the same
issue.
Jen
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| | | | | | | | | | | Author: | BK_Bricksters | | Posted: | Mar 7, 2023 11:43 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 30 times | | Topic: | Payment Methods | |
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| In Payment Methods, jennnifer writes:
| | In Payment Methods, BK_Bricksters writes:
| | Is there a way for us to pay the tax instead of the seller. Since it was our
mistake for accepting the payment offsite, we are worried he will be upset.
|
No, there isn't. Your choices are to refund and potentially upset your buyer
or do nothing and end up with tax money that isn't yours.
Members have been asking for a way to remit missed tax payments since the day
they rolled out this sales tax/VAT plan. It seems unlikely due to complicated
logistics. So, here we are, stuck with a flawed system.
You are not alone. There are stores with 5-figure feedback dealing with the same
issue.
Jen
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THANK YOU so much all!
BK Bricksters is very new to selling and we have lots to learn.
I have followed all of your advice and refunded the money and stopped the shipping
of the goods from taking place.
I am afraid of upsetting our customer but since we do not have a choice, then
it is what it is!
Jen: thank you in particular for your support.
I am glad to feel we are not alone, it was our first time using the forum and
it’s been an AWESOME experience.
Everyone have a great day!
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| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Mar 7, 2023 11:46 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 40 times | | Topic: | Payment Methods | |
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| In Payment Methods, BK_Bricksters writes:
| | In Payment Methods, jennnifer writes:
| | In Payment Methods, BK_Bricksters writes:
| | Is there a way for us to pay the tax instead of the seller. Since it was our
mistake for accepting the payment offsite, we are worried he will be upset.
|
No, there isn't. Your choices are to refund and potentially upset your buyer
or do nothing and end up with tax money that isn't yours.
Members have been asking for a way to remit missed tax payments since the day
they rolled out this sales tax/VAT plan. It seems unlikely due to complicated
logistics. So, here we are, stuck with a flawed system.
You are not alone. There are stores with 5-figure feedback dealing with the same
issue.
Jen
|
THANK YOU so much all!
BK Bricksters is very new to selling and we have lots to learn.
I have followed all of your advice and refunded the money and stopped the shipping
of the goods from taking place.
I am afraid of upsetting our customer but since we do not have a choice, then
it is what it is!
Jen: thank you in particular for your support.
I am glad to feel we are not alone, it was our first time using the forum and
it’s been an AWESOME experience.
|
The forum is a pretty cool place 😎 🍕🍕🍕🍕🍕
| | Everyone have a great day!
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| | | | | | | | | | | Author: | SylvainLS | | Posted: | Mar 7, 2023 12:15 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 29 times | | Topic: | Payment Methods | |
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| In Payment Methods, jennnifer writes:
| | […]
Members have been asking for a way to remit missed tax payments since the day
they rolled out this sales tax/VAT plan. It seems unlikely due to complicated
logistics. So, here we are, stuck with a flawed system.
|
I think not only complicated: it’s simply illegal.
BrickLink is the one who is authorized to collect and remitt the tax.
The sellers aren’t authorized to collect those taxes¹.
———
¹ They may be registered and authorized to collect some taxes but not
these ones.
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| | | | | | | | | | | | | Author: | BK_Bricksters | | Posted: | Mar 7, 2023 12:20 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 33 times | | Topic: | Payment Methods | |
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| In Payment Methods, SylvainLS writes:
| | In Payment Methods, jennnifer writes:
| | […]
Members have been asking for a way to remit missed tax payments since the day
they rolled out this sales tax/VAT plan. It seems unlikely due to complicated
logistics. So, here we are, stuck with a flawed system.
|
I think not only complicated: it’s simply illegal.
BrickLink is the one who is authorized to collect and remitt the tax.
The sellers aren’t authorized to collect those taxes¹.
———
¹ They may be registered and authorized to collect some taxes but not
these ones.
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The forum is definitely a cool place. Thank you again and Sylvain: thank you
for the extra explanation. We definitely do not want to run anything illegal
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| | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Mar 7, 2023 12:52 | | Subject: | Re: PayPal Offsite - Change the Status to Paid | | Viewed: | 44 times | | Topic: | Payment Methods | |
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| In Payment Methods, BK_Bricksters writes:
| | […]
The forum is definitely a cool place. Thank you again and Sylvain: thank you
for the extra explanation. We definitely do not want to run anything illegal
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Just keep in mind that IANAL, I’m not an accountant, I’m not talking for BrickLink
(not an employee), and I may be a cat 
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United Kingdom, England
Canada, Ontario
France, Nouvelle-Aquitaine
USA, Illinois