Discussion Forum: Thread 329802

 Author: Hubby View Messages Posted By Hubby
 Posted: Nov 11, 2022 10:33
 Subject: Blocking a buyer based on other external tr
 Viewed: 170 times
 Topic: Selling
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Hubby (231)

Location:  Denmark
Member Since Contact Type Status
Aug 12, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickswithclass
Dear Bricklinker

Just a general question of preventive blocking a buyer from my store, as prior
joining Bricklink I had some transactions with that buyer and he always tried
to cheat on the payment or complained about the prices.

Can we just cancel a transaction and block him to avoid facing the same problems?

Please advise how I shall handle his order or request for a cancellation?
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 11, 2022 11:03
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 69 times
 Topic: Selling
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Rob_and_Shelagh (26345)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: YELLOW FARM BRICKS
In Selling, Hagbart writes:
  Dear Bricklinker

Just a general question of preventive blocking a buyer from my store, as prior
joining Bricklink I had some transactions with that buyer and he always tried
to cheat on the payment or complained about the prices.

Can we just cancel a transaction and block him to avoid facing the same problems?

Please advise how I shall handle his order or request for a cancellation?

If you have already received the order then there is no way to block it. You
would have to cancel the order if you don't want to sell to him... of course
this opens you up to getting bad feedback which I would say is quite likely in
this case. Maybe better to supply the order, see how it goes and stoplist the
buyer for future orders if you have any problems.

Robert
 Author: Hubby View Messages Posted By Hubby
 Posted: Nov 12, 2022 06:18
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 43 times
 Topic: Selling
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Hubby (231)

Location:  Denmark
Member Since Contact Type Status
Aug 12, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickswithclass
Thanks Robert!

Thanks for the advice it seems that he won’t pay for the order anyway, should
I wait for NPB then?

But still the negative feedback will stay?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 12, 2022 06:41
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 41 times
 Topic: Selling
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yorbrick (1186)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Selling, Hagbart writes:
  Thanks Robert!

Thanks for the advice it seems that he won’t pay for the order anyway, should
I wait for NPB then?

But still the negative feedback will stay?

Complete the NPB if they don't pay. Then they cannot leave feedback. And
if they have, it will be removed.
 Author: Dino View Messages Posted By Dino
 Posted: Nov 11, 2022 12:29
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 81 times
 Topic: Selling
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Dino (479)

Location:  Luxembourg
Member Since Contact Type Status
Oct 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: dino's world
In Selling, Hagbart writes:
  Dear Bricklinker

Just a general question of preventive blocking a buyer from my store, as prior
joining Bricklink I had some transactions with that buyer and he always tried
to cheat on the payment or complained about the prices.

Can we just cancel a transaction and block him to avoid facing the same problems?

Please advise how I shall handle his order or request for a cancellation?

As a seller you can cancel any order. However, you must then expect to receive
a negative feedback.
I would process the order properly and then block the buyer.
 Author: Hubby View Messages Posted By Hubby
 Posted: Nov 12, 2022 06:16
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 36 times
 Topic: Selling
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Hubby (231)

Location:  Denmark
Member Since Contact Type Status
Aug 12, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickswithclass
Thanks for the advice it seems that he won’t pay for the order anyway, should
I wait for NPB then?
 Author: Dino View Messages Posted By Dino
 Posted: Nov 12, 2022 06:58
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 44 times
 Topic: Selling
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Dino (479)

Location:  Luxembourg
Member Since Contact Type Status
Oct 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: dino's world
In Selling, Hagbart writes:
  Thanks for the advice it seems that he won’t pay for the order anyway, should
I wait for NPB then?

Yes, only a completed NPB can protect you from a negative feedback.
 Author: Hubby View Messages Posted By Hubby
 Posted: Nov 12, 2022 13:00
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 31 times
 Topic: Selling
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Hubby (231)

Location:  Denmark
Member Since Contact Type Status
Aug 12, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickswithclass
Thanks will wait, just see a quite annoying comment, he just let on this transaction
calling me a Clown and now he sends very rude messages! Calling me all possible
names !!!

Why so much hatred!
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 12, 2022 13:12
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 54 times
 Topic: Selling
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Selling, Hagbart writes:
  Thanks will wait, just see a quite annoying comment, he just let on this transaction
calling me a Clown and now he sends very rude messages! Calling me all possible
names !!!

Why so much hatred!

You can report the member for these messages on https://www.bricklink.com/problemMember.asp
 Author: Hubby View Messages Posted By Hubby
 Posted: Nov 13, 2022 18:48
 Subject: Re: Blocking a buyer based on other external tr
 Viewed: 53 times
 Topic: Selling
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Hubby (231)

Location:  Denmark
Member Since Contact Type Status
Aug 12, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickswithclass
Thanks a lot Sylvain! Merci beaucoup!

Will do, as I got a bunch of insult and rude emails!