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| | | Author: | fallinglegos81  | | Posted: | Apr 19, 2022 20:56 | | Subject: | (Cancelled) | | Viewed: | 75 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | Author: | jennnifer | | Posted: | Apr 19, 2022 21:10 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 37 times | | Topic: | Problem | |
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| In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
Go to your Orders Received page. Add in your shipping and handling charges in
the little boxes, then click the send invoice button.
Check your store for items that do not qualify for IC.
Good luck,
Jen
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| | | | | | | Author: | fallinglegos81 | | Posted: | Apr 19, 2022 21:14 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 33 times | | Topic: | Problem | |
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| In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
Go to your Orders Received page. Add in your shipping and handling charges in
the little boxes, then click the send invoice button.
Check your store for items that do not qualify for IC.
Good luck,
Jen
|
Thanks for the reply, I know how to send an invoice but I specifically stopped
using them because I don't have time to do them any more with my full time
job. I looked and I couldn't find anything that didn't qualify for IC
but I'll check again!
Thank you
|
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| | | | | | | | | Author: | jennnifer | | Posted: | Apr 19, 2022 21:19 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 25 times | | Topic: | Problem | |
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| In Problem, fallinglegos81 writes:
| | In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
Go to your Orders Received page. Add in your shipping and handling charges in
the little boxes, then click the send invoice button.
Check your store for items that do not qualify for IC.
Good luck,
Jen
|
Thanks for the reply, I know how to send an invoice but I specifically stopped
using them because I don't have time to do them any more with my full time
job. I looked and I couldn't find anything that didn't qualify for IC
but I'll check again!
Thank you
|
There should be columns of little symbols on your Orders Received page. Hover
over them until you find the one for Send Invoice.
I can’t think how entering 1 or 2 numbers and clicking 2 buttons takes so much
time, but I hope it all works out for you!
Jen
|
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| | | | | | | | | | | Author: | fallinglegos81 | | Posted: | Apr 19, 2022 21:23 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 27 times | | Topic: | Problem | |
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| In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
Go to your Orders Received page. Add in your shipping and handling charges in
the little boxes, then click the send invoice button.
Check your store for items that do not qualify for IC.
Good luck,
Jen
|
|
|
| | | |
Thanks for the reply, I know how to send an invoice but I specifically stopped
using them because I don't have time to do them any more with my full time
job. I looked and I couldn't find anything that didn't qualify for IC
but I'll check again!
Thank you
|
There should be columns of little symbols on your Orders Received page. Hover
over them until you find the one for Send Invoice.
I can’t think how entering 1 or 2 numbers and clicking 2 buttons takes so much
time, but I hope it all works out for you!
Jen
|
Thanks the reason wasn't the input it is that I'm out of town a lot so
I don't have the time to wait for payment after the invoice is sent to be
able to ship out in a timely matter  With instant payment I can plan my shipments
for when I'm out of town! But I still don't understand how someone was
able to request an invoice that the main issue.
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| | | | | | | | | | | Author: | jennnifer | | Posted: | Apr 19, 2022 21:24 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 25 times | | Topic: | Problem | |
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| In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
Go to your Orders Received page. Add in your shipping and handling charges in
the little boxes, then click the send invoice button.
Check your store for items that do not qualify for IC.
Good luck,
Jen
|
Thanks for the reply, I know how to send an invoice but I specifically stopped
using them because I don't have time to do them any more with my full time
job. I looked and I couldn't find anything that didn't qualify for IC
but I'll check again!
Thank you
|
There should be columns of little symbols on your Orders Received page. Hover
over them until you find the one for Send Invoice.
I can’t think how entering 1 or 2 numbers and clicking 2 buttons takes so much
time, but I hope it all works out for you!
Jen
|
Ah, sorry, I misread your statement about sending the invoice.
If you are certain that you have every possible dimension covered in your shipping
methods and have double-checked your inventory, then there is not much else you
can do. BL is buggy sometimes…I would just roll with it.
Jen
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| | | | | | | | | | | | | Author: | fallinglegos81 | | Posted: | Apr 19, 2022 21:27 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 27 times | | Topic: | Problem | |
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| In Problem, jennnifer writes:
| | In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | In Problem, jennnifer writes:
| | In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
Go to your Orders Received page. Add in your shipping and handling charges in
the little boxes, then click the send invoice button.
Check your store for items that do not qualify for IC.
Good luck,
Jen
|
Thanks for the reply, I know how to send an invoice but I specifically stopped
using them because I don't have time to do them any more with my full time
job. I looked and I couldn't find anything that didn't qualify for IC
but I'll check again!
Thank you
|
There should be columns of little symbols on your Orders Received page. Hover
over them until you find the one for Send Invoice.
I can’t think how entering 1 or 2 numbers and clicking 2 buttons takes so much
time, but I hope it all works out for you!
Jen
|
Ah, sorry, I misread your statement about sending the invoice.
If you are certain that you have every possible dimension covered in your shipping
methods and have double-checked your inventory, then there is not much else you
can do. BL is buggy sometimes…I would just roll with it.
Jen
|
No worries I'm kind of on the same page, it's a bug and no biggie.
Just wandering if anyone else had the same weird issue!
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| | | | | | | | | Author: | peregrinator | | Posted: | Apr 19, 2022 22:26 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 21 times | | Topic: | Problem | |
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| In Problem, fallinglegos81 writes:
| | Thanks for the reply, I know how to send an invoice but I specifically stopped
using them because I don't have time to do them any more with my full time
job. I looked and I couldn't find anything that didn't qualify for IC
but I'll check again!
|
It could be there's nothing currently in your inventory that doesn't
qualify for IC, but there could be something in the order (and therefore no longer
in your inventory) that doesn't qualify.
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| | | | | | | | | | | Author: | fallinglegos81 | | Posted: | Apr 19, 2022 23:30 | | Subject: | (Cancelled) | | Viewed: | 17 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | Author: | tEoS | | Posted: | Apr 19, 2022 22:52 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 35 times | | Topic: | Problem | |
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| Maybe some of the ordered items are missing a weight (in BL catalog)?
In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
|
|
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| | | | | | | Author: | fallinglegos81 | | Posted: | Apr 19, 2022 23:31 | | Subject: | Re: Instant Checkout Request Invoice? | | Viewed: | 37 times | | Topic: | Problem | |
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| In Problem, tEoS writes:
| | Maybe some of the ordered items are missing a weight (in BL catalog)?
In Problem, fallinglegos81 writes:
| | I have an instant check out store, with no invoicing. However today someone has
requested an invoice and it states pending invoice because they are requesting
the cheapest shipping. How is it possible someone requested an invoice on an
instant check out store? I have T & C spelling out my rates for a reason, what
do I do?
Thank you
|
|
Thanks for the reply everything has weights but I'm going to update everything
just to make sure! It's very odd for sure lol
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| | | | | Author: | beaverbrick | | Posted: | Apr 20, 2022 04:21 | | Subject: | Re: (Cancelled) | | Viewed: | 29 times | | Topic: | Problem | |
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| In Problem, fallinglegos81 writes:
There's a setting that allows invoicing when an order can't be placed
with Instant Checkout.
It's under Store Settings - Management - scroll down to the 'Checkout'
section (see pic 1).
To check your inventory for items that can not be ordered through Instant Checkout,
go to your Inventory and under the Search My Inventory options there's an
'Instant Checkout Unavailable' checkbox (see pic 2). Tick that box and
hit Go for a list of anything that can't be IC'd.
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| | | | | | | Author: | fallinglegos81 | | Posted: | Apr 20, 2022 07:57 | | Subject: | Re: (Cancelled) | | Viewed: | 23 times | | Topic: | Problem | |
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| In Problem, beaverbrick writes:
| | In Problem, fallinglegos81 writes:
There's a setting that allows invoicing when an order can't be placed
with Instant Checkout.
It's under Store Settings - Management - scroll down to the 'Checkout'
section (see pic 1).
To check your inventory for items that can not be ordered through Instant Checkout,
go to your Inventory and under the Search My Inventory options there's an
'Instant Checkout Unavailable' checkbox (see pic 2). Tick that box and
hit Go for a list of anything that can't be IC'd.
|
Thank you, that was extremely helpful. I had one item that I had added yesterday
so I removed that from inventory!
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USA, Florida
United Kingdom, England
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