Discussion Forum: Thread 319942

 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Apr 16, 2022 15:33
 Subject: 108 Neutrals From Seller
 Viewed: 336 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

pitz8008 (14752)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.
 Author: tEoS View Messages Posted By tEoS
 Posted: Apr 16, 2022 15:41
 Subject: Re: 108 Neutrals From Seller
 Viewed: 137 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tEoS (5297)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: The Elements Of Surprise
No Longer Registered
I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Apr 16, 2022 15:49
 Subject: Re: 108 Neutrals From Seller
 Viewed: 138 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

pitz8008 (14752)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

Ummm yeah. Not even close to the same thing.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Apr 16, 2022 15:53
 Subject: Re: 108 Neutrals From Seller
 Viewed: 165 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

pitz8008 (14752)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Apr 16, 2022 19:19
 Subject: Re: 108 Neutrals From Seller
 Viewed: 131 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

rab1234 (1952)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
I agree with this. If a buyer gives an undeserved neutral or negative and/or
doesn’t communicate about any problems, then as a buyer they deserve less than
positive feedback so other sellers can be aware.

In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.
 Author: tan1mill View Messages Posted By tan1mill
 Posted: Apr 16, 2022 20:11
 Subject: Re: 108 Neutrals From Seller
 Viewed: 104 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tan1mill (504)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 23, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TN's Brick Bunker
Undeserved in whose opinion? I feel it is more than reasonable for a buyer to
expect their order be correct and shipped in a respectable amount of time. Anything
other than that, regardless of whether you fixed any issues, may have failed
to meet their initial expectations and thus they gave a truthful feedback. What
I look at more than negative feedback left from a buyer is what feedback that
seller left in return, or how they replied back. Tells me everything I need
to know. As for Mr. 108 neutral feedbacks for buyers, he was added to my stop
list long ago.



In General, rab1234 writes:
  I agree with this. If a buyer gives an undeserved neutral or negative and/or
doesn’t communicate about any problems, then as a buyer they deserve less than
positive feedback so other sellers can be aware.

In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Apr 16, 2022 20:36
 Subject: Re: 108 Neutrals From Seller
 Viewed: 103 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

rab1234 (1952)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
Mostly agree with what you said, but just as an example, my one neutral was from
a buyer who just decided to give out a bunch of neutrals to various sellers on
the same day for no reason. I responded with a neutral because my overall experience
with him as a buyer was neutral at best based solely on undeserved feedback.
You could view it as retaliatory, but completely deserved retaliatory in my opinion.

In General, tan1mill writes:
  Undeserved in whose opinion? I feel it is more than reasonable for a buyer to
expect their order be correct and shipped in a respectable amount of time. Anything
other than that, regardless of whether you fixed any issues, may have failed
to meet their initial expectations and thus they gave a truthful feedback. What
I look at more than negative feedback left from a buyer is what feedback that
seller left in return, or how they replied back. Tells me everything I need
to know. As for Mr. 108 neutral feedbacks for buyers, he was added to my stop
list long ago.



In General, rab1234 writes:
  I agree with this. If a buyer gives an undeserved neutral or negative and/or
doesn’t communicate about any problems, then as a buyer they deserve less than
positive feedback so other sellers can be aware.

In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 17, 2022 03:55
 Subject: Re: 108 Neutrals From Seller
 Viewed: 119 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Stellar (3501)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In General, rab1234 writes:
  I agree with this. If a buyer gives an undeserved neutral or negative and/or
doesn’t communicate about any problems, then as a buyer they deserve less than
positive feedback so other sellers can be aware.

In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.

The thing is neutral and negatives to a buyer does nothing, it just matters if
it gets to -1 or below.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Apr 17, 2022 08:27
 Subject: Re: 108 Neutrals From Seller
 Viewed: 81 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

rab1234 (1952)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
Mostly true, but if a seller sees negative comments about a buyer’s behavior
from a trusted seller, they may decide to take preventative action and block
the buyer to save themselves a possible headache down the road.

I really don’t understand the philosophy of expecting a seller to leave the buyer
feedback as soon as they’ve paid. That’s not the end of the buying/selling experience
by a long shot.



In General, Stellar writes:
  In General, rab1234 writes:
  I agree with this. If a buyer gives an undeserved neutral or negative and/or
doesn’t communicate about any problems, then as a buyer they deserve less than
positive feedback so other sellers can be aware.

In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.

The thing is neutral and negatives to a buyer does nothing, it just matters if
it gets to -1 or below.
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Apr 17, 2022 09:23
 Subject: Re: 108 Neutrals From Seller
 Viewed: 87 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

pitz8008 (14752)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 0 The Pitz Playhouse
In General, rab1234 writes:
  Mostly true, but if a seller sees negative comments about a buyer’s behavior
from a trusted seller, they may decide to take preventative action and block
the buyer to save themselves a possible headache down the road.

+100

  
I really don’t understand the philosophy of expecting a seller to leave the buyer
feedback as soon as they’ve paid. That’s not the end of the buying/selling experience
by a long shot.

+100
  


In General, Stellar writes:
  In General, rab1234 writes:
  I agree with this. If a buyer gives an undeserved neutral or negative and/or
doesn’t communicate about any problems, then as a buyer they deserve less than
positive feedback so other sellers can be aware.

In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.

The thing is neutral and negatives to a buyer does nothing, it just matters if
it gets to -1 or below.
 Author: antant7 View Messages Posted By antant7
 Posted: Apr 17, 2022 11:57
 Subject: Re: 108 Neutrals From Seller
 Viewed: 74 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

antant7 (636)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Nov 2, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Save-A-Brick
In General, pitz8008 writes:
  In General, rab1234 writes:
  
I really don’t understand the philosophy of expecting a seller to leave the buyer
feedback as soon as they’ve paid. That’s not the end of the buying/selling experience
by a long shot.

+100
  

I've seen this argument made a bunch of times and while I agree that an order
isn't over until all parties are satisfied (or reached an acceptable compromise),
this behaviour shouts "I'm a glass-half-empty kind of person".

There is nothing stopping you from changing your feedback if something goes wrong,
so the only thing that's accomplished by not leaving feedback is a weird
feeling left for the buyer which can range from "this seller doesn't care
about his customers" to "this seller is blackmailing me".

My life experience, not just on Bricklink, is that glass-half-full people are
easier and more pleasant to deal with, but that's just my opinion...
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Apr 17, 2022 12:28
 Subject: Re: 108 Neutrals From Seller
 Viewed: 84 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In General, antant7 writes:
  In General, pitz8008 writes:
  In General, rab1234 writes:
  
I really don’t understand the philosophy of expecting a seller to leave the buyer
feedback as soon as they’ve paid. That’s not the end of the buying/selling experience
by a long shot.

+100
  

I've seen this argument made a bunch of times and while I agree that an order
isn't over until all parties are satisfied (or reached an acceptable compromise),
this behaviour shouts "I'm a glass-half-empty kind of person".

There is nothing stopping you from changing your feedback if something goes wrong,
so the only thing that's accomplished by not leaving feedback is a weird
feeling left for the buyer which can range from "this seller doesn't care
about his customers" to "this seller is blackmailing me".

My life experience, not just on Bricklink, is that glass-half-full people are
easier and more pleasant to deal with, but that's just my opinion...

I agree that the transaction isn't over until completed by both parties.

However, I switched to leaving feedback after payment a while ago. I believe
I have more to gain by praising my buyers right away than not.

Jen
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Apr 17, 2022 12:39
 Subject: Re: 108 Neutrals From Seller
 Viewed: 100 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In General, antant7 writes:
  I've seen this argument made a bunch of times and while I agree that an order
isn't over until all parties are satisfied (or reached an acceptable compromise),
this behaviour shouts "I'm a glass-half-empty kind of person".

There is nothing stopping you from changing your feedback if something goes wrong,
so the only thing that's accomplished by not leaving feedback is a weird
feeling left for the buyer which can range from "this seller doesn't care
about his customers" to "this seller is blackmailing me".

My life experience, not just on Bricklink, is that glass-half-full people are
easier and more pleasant to deal with, but that's just my opinion...

In a perfect world, we wouldn't need this silly feedback system because everyone
would play by the rules. However, we don't live in a perfect world. The purpose
of the feedback system is to weed out bad actors, and as long as it serves that
purpose, it makes no difference who leaves feedback first or when.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 17, 2022 09:41
 Subject: Re: 108 Neutrals From Seller
 Viewed: 71 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

peregrinator (774)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In General, rab1234 writes:
  I really don’t understand the philosophy of expecting a seller to leave the buyer
feedback as soon as they’ve paid. That’s not the end of the buying/selling experience
by a long shot.

A buyer might feel likewise, and refrain from leaving feedback until the seller
leaves it.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Apr 17, 2022 10:22
 Subject: Re: 108 Neutrals From Seller
 Viewed: 71 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

rab1234 (1952)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
This is why I say the seller should leave feedback when either:
- the buyer marks the order complete
- the buyer leaves feedback

When one of the two happens, the seller knows the order is complete.

In General, peregrinator writes:
  In General, rab1234 writes:
  I really don’t understand the philosophy of expecting a seller to leave the buyer
feedback as soon as they’ve paid. That’s not the end of the buying/selling experience
by a long shot.

A buyer might feel likewise, and refrain from leaving feedback until the seller
leaves it.
 Author: Kinggregus View Messages Posted By Kinggregus
 Posted: Apr 18, 2022 08:24
 Subject: Re: 108 Neutrals From Seller
 Viewed: 61 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Kinggregus (171)

Location:  France, Île-de-France
Member Since Contact Type Status
Nov 2, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: hakuna matata
In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.

So... instead of working through the issue or acknowledging that you could improve
your services, you prefer escalating the situation because your feelings are
hurt?
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Apr 18, 2022 08:29
 Subject: Re: 108 Neutrals From Seller
 Viewed: 79 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tons_of_bricks (12755)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In General, Kinggregus writes:
  In General, pitz8008 writes:
  In General, tEoS writes:
  I noticed that you give retaliatory negatives when receiving neutrals, so...foot
in mouth?

In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

And I don't leave retaliatory feedback. I leave true feedback about how I
feel when the entire transaction is complete. If someone jumps right to a neutral
or negative feedback without contacting me about a problem, you are darn right
that is going to leave me with a negative feeling about that person and transaction.

So... instead of working through the issue or acknowledging that you could improve
your services, you prefer escalating the situation because your feelings are
hurt?

+10

If I get a negative, I'll contact the buyer about it. There's been few
times where it was just a misunderstanding and they changed it to a positive.
I doubt a retaliatory negative feedback would've gotten the same result.

Neutrals don't bother me much. I'll usually leave those alone unless
I feel like it's misleading in which I'll contact the buyer and calmly
explain my side. If they decide not to do anything about it, I don't let
it bother me and usually leave a positive feedback for them.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 16, 2022 21:19
 Subject: Re: 108 Neutrals From Seller
 Viewed: 112 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

1001bricks (52332)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

Feedback are public information, there's no reason not to disclose them,
in this case the Shop's name.

 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 18, 2022 03:53
 Subject: Re: 108 Neutrals From Seller
 Viewed: 56 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1184)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In General, pitz8008 writes:
  Just came across a seller who has given out 108 neutrals to buyers for not marking
their order complete. Sounds like a complete psychopath to me.

Buyers can always check feedback (received and left) before buying and avoid
stores doing this.